In order for businesses to generate income, they must have a strong grasp on how to best communicate and interact with their customers and prospects. To introduce strong strategies, businesses recruit software and applications to help them track and share critical information that could make or break a sale. When the software seamlessly integrates with other applications the business uses, this is a winning combination.
Microsoft Dynamics 365 is a commonly used cloud-based business application suite that combines features of an Enterprise Resource Planning system (ERP) and components of Customer Relationship Management (CRM). This allows businesses to monitor day to day activities and translate the information down to strong results. Getting Microsoft Dynamics 365 Fundamentals (CRM) certified is an asset to any professional looking to firmly establish themselves as a leader in the CRM sphere. Check out the dates below to enroll in this Microsoft Dynamics 365 Fundamentals course today.
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As this is a beginner level CRM course, students must have a fundamental understanding of customer engagement principles and business operations. While having an understanding of cloud computing is not necessary, it can definitely be helpful.
The Microsoft Dynamics 365 Fundamentals course offers candidates a broad introduction to the customer engagement capabilities of Dynamics 365. The Microsoft Dynamics 365 Fundamentals CRM course allows students to become more familiar with the concept of customer engagement applications. These include Dynamics 365 Sales, Dynamics 365 Marketing, Dynamics 365 Field Service, the CRM capabilities of Dynamics 365 project operations, and Dynamics 365 Customer Service.
Job roles that can take up Microsoft Dynamics 365 Fundamentals online training include, but are not limited to:
The MB-910T00: Microsoft Dynamics 365 Fundamentals (CRM) course is a beginner level course consisting of five modules. The modules cover topics including “Learn The Fundamentals of Dynamics 365 Marketing”, “Learn the Fundamentals of Dynamics 365 Field Service” and “Learn The Fundamentals of Dynamics 365 Project Operations (CRM)”. Each module includes a minimum of one lab. These labs act as practice runs for students to showcase the information learnt over the module in a more practical manner.
Upon completion this course, students are able to;
Professionals in a Microsoft Dynamics 365 CRM professional role earn an average salary of USD $106,929 annually or make USD $54.84 an hour. Entry level positions offer salaries of roughly USD $81,722 annually while more experienced professionals can earn up to USD $149,250 each year. These figures are based on recruitment in the USA and are likely to fluctuate based on the location of the organization, size of the organization and other skills held by the professional.
The MB-910: Microsoft Dynamics 365 Fundamentals (CRM) examination covers the customer engagement features and capabilities of the Dynamics 365 applications. Candidates may sit this examination after course completion.
We offer below courses: Microsoft Power Platform Functional Consultant - Microsoft Dynamics 365 Fundamentals (ERP) - MB-920T00 Microsoft Dynamics 365 Customer Service - MB-230T00 Microsoft Dynamics 365 Finance - MB-310T00 Microsoft Dynamics 365 Field Service - MB-240T00 Microsoft Dynamics 365: Core Finance and Operations - MB-300T00 Microsoft Dynamics 365: Finance and Operations Apps Developer - MB-500T00-A Microsoft Dynamics 365 Sales - MB-210T01 Microsoft Dynamics 365 Business Central Functional Consultant - MB-800T00-A
The Microsoft Dynamics 365 Fundamentals course is intended for professionals in different roles and at various stages in their careers. It is strongly recommended for IT professionals, business stakeholders and other professionals looking for exposure to the customer engagement capabilities of Dynamics 365. Students, recent graduates, and individuals looking to make a career change by leveraging Dynamics 365 are strongly encouraged to take this course.
The average cost of this Microsoft Dynamics 365 Fundamentals course sits at USD 750 from Koenig Solutions. However, this cost is likely to fluctuate based on choice of learning method, and location of the student. The price of the examination is USD 99. This costing may also fluctuate based on the location of the student and choice of proctor.
The duration of this Microsoft Dynamics 365 Fundamentals course as offered by Microsoft, is two days.
The Microsoft Dynamics 365 Fundamentals course is offered in English, Italian, Japanese, Korean Arabic, Chinese (Simplified), Chinese (traditional), French, German, Portuguese (Brazil), Russian, Spanish.
Participants who enroll for the MB-910 Microsoft Dynamics 365 Fundamentals certification training will get:
Yes, Koenig Solutions is a Microsoft Gold Partner to deliver Microsoft Dynamics 365 Fundamentals Certification Training across the globe.
You can take up this Microsoft Dynamics 365 Fundamentals certification training course in multiple delivery modes that include: