Master MB-210T01: Microsoft Dynamics 365 Sales Course - Most Sought After Training Online

Download Course Contents

MB-210T01: Microsoft Dynamics 365 Sales Course Overview

The MB-210T01: Microsoft Dynamics 365 Sales course is designed to equip learners with the skills and knowledge to configure, manage, and use Dynamics 365 Sales for their sales operations. Through a series of modules, participants will learn to configure organizational settings, manage customer relationships, handle leads and opportunities, process orders, and analyze sales data.

Learners will gain hands-on experience in setting up Dynamics 365 Sales, creating sales visualizations, managing the product catalog, processing sales orders, and employing forecasting techniques. They will also explore how to set and track sales goals, integrate with Dynamics 365 components, leverage sales insights, and utilize Dynamics 365 Customer Voice to create and send surveys.

By the end of the course, participants will have a comprehensive understanding of how to effectively use Dynamics 365 Sales to improve their sales processes, engage with customers more effectively, and make data-driven decisions to drive sales performance. This course is essential for sales professionals and CRM administrators looking to maximize their use of Dynamics 365 Sales to enhance their sales strategies and outcomes.

The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.
Live Online Training (Duration : 2 Days - 16 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1250 + If you accept merging of other students. Per Participant Incl. Official Course-Book & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1000 Per Participant Incl. Official Course-Book & excluding VAT/GST
Online (GTR)
04 - 07 Mar
08:00 AM - 12:00 PM CST
(4 Hours/Day)
Dubai (GTR)
04 - 05 Mar
10:00 AM - 05:30 PM GST Gulf
(8 Hours/Day)
Online (GTR)
11 - 14 Mar
09:00 AM - 01:00 PM CST
(4 Hours/Day)
Dubai (GTR)
11 - 12 Mar
10:00 AM - 05:30 PM GST Gulf
(8 Hours/Day)
01 - 02 Apr
09:00 AM - 05:00 PM CST
(8 Hours/Day)
+ If you accept merging of other students.
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Course Prerequisites

To ensure you have a successful learning experience in the MB-210T01: Microsoft Dynamics 365 Sales course, the following prerequisites are recommended:

  • A basic understanding of Microsoft Windows operating systems and its core functionality.
  • Familiarity with basic sales principles and the sales process.
  • Experience with using any CRM software is beneficial, though not mandatory.
  • General knowledge of common business practices related to sales.
  • Basic proficiency with Microsoft Office, particularly Outlook and Excel.
  • An understanding of the concept of relational databases is helpful.
  • Access to a computer with internet connection to complete the lab exercises.

Please note that while these prerequisites are intended to provide a foundation for the course content, the course is designed to accommodate participants with a range of skills and experiences. Therefore, individuals with a strong desire to learn and a commitment to engage with the course materials are also encouraged to enroll.

Target Audience for MB-210T01: Microsoft Dynamics 365 Sales

The MB-210T01 course equips professionals with skills to configure and use Microsoft Dynamics 365 Sales for optimized customer relations.

Target Audience for MB-210T01: Microsoft Dynamics 365 Sales:

  • Sales Managers and Executives
  • CRM System Administrators
  • IT Professionals responsible for configuring and managing sales systems
  • Sales Operations Specialists
  • Business Analysts focusing on sales processes
  • Marketing Professionals seeking integration with sales efforts
  • Customer Service Managers integrating service with sales processes
  • Dynamics 365 Consultants and Functional Consultants
  • Professionals looking to learn about Dynamics 365 Sales for career advancement

Learning Objectives - What you will Learn in this MB-210T01: Microsoft Dynamics 365 Sales?

Introduction to the Course's Learning Outcomes and Concepts Covered:

The MB-210T01: Microsoft Dynamics 365 Sales course equips learners with the skills to configure, manage, and analyze sales data within Dynamics 365, enhancing sales performance and insights.

Learning Objectives and Outcomes:

  • Understand how to configure organization and management settings to align with business processes within Dynamics 365 Sales.
  • Develop the ability to create and customize sales visualizations to monitor performance and drive sales strategies.
  • Gain proficiency in managing leads through Dynamics 365 Sales, from capture to conversion.
  • Learn to manage opportunities effectively, including tracking and nurturing through the sales pipeline.
  • Master the skills required to manage customer relationships using accounts, contacts, leads, and opportunity entities.
  • Understand the processes involved in managing and organizing the product catalog and processing sales orders within Dynamics 365 Sales.
  • Learn to configure and utilize forecasting tools and playbooks to anticipate sales trends and plan accordingly.
  • Acquire the ability to define, set up, and track individual and team sales goals using Dynamics 365 Sales metrics.
  • Gain insights into leveraging Embedded Intelligence and social selling to optimize sales activities and relationships.
  • Analyze Dynamics 365 Sales data effectively using the platform’s native tools and Power BI to make informed business decisions.
  • Configure and leverage Dynamics 365 Sales Insights to enhance sales performance through actionable insights.
  • Create, manage, and send surveys using Dynamics 365 Customer Voice to gather customer feedback and integrate it into the sales process for improved customer engagement.
Student Name Feedback
Emily Johnson
United States
He was a very good explainer and never lost his patience with all my questions.
Andrew Keaton
Greatly appreciated the way he explains especially the pace, and clarifying the doubts. Really grateful to attend his sessions. He clarified my doubts even after the schedule session completes, Always Grateful to you.
James Mckenzie
New Zealand
He did a great job to explain the concepts and show how it works
Benjamin Harris
United States
Shahid did a great job of catering the content to my specific needs. I came in here with previous experience and he was able to go further than the training outline to demonstrate things that were useful to my situation.


Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Yes, we also offer weekend classes.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
You can request a refund if you do not wish to enroll in the course.
Yes, you can pay from the course page and flexi page.
Yes, course requiring practical include hands-on labs.
Yes you can request your customer experience manager for the same.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our email address.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, we do.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
No, the published fee includes all applicable taxes.
Yes, we do.
The Fee includes:
  • Official Course-Book
  • Testing Via Qubits
  • Remote Labs
Yes, Koenig Solutions is a Microsoft Gold Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.

This Microsoft Dynamics 365 Sales online course is best suited for Dynamics 365 Functional Consultants. These professionals are responsible for performing discovery, capturing any requirements, interacting with stakeholders and SMEs, translating requirements and introducing a practical solution. This Microsoft Dynamics 365 Sales certification course equips these professionals with the capabilities to think outside the box, codeless extensibility and application/service integrations.


On average, the cost of this Microsoft Dynamics 365 Sales course at Koenig Solutions sits at USD 990. This pricing tends to vary based on the location of the participant and choice of learning mode.

However, the examination costs USD 165. This may also vary based on the location of the student and the choice of a proctor.

The average duration of this Microsoft Dynamics 365 Sales course is one day. This training will be delivered by an expert Microsoft Dynamics 365 trainer with real industry expertise worldwide.

As of June 30th 2021, all Microsoft certifications are valid for a period of a year after the date they are earned. Professionals are advised to renew their certification annually for it to stay valid and relevant. 

Participants who enrol for the Microsoft Dynamics 365 for Sales certification training will get:

  • A copy of the Microsoft Dynamics 365 for Sales course material
  • Microsoft Dynamics 365 for Talent MB 210 Sample Papers
  • Dynamics 365 Sales exercises developed by an expert trainer
  • Microsoft Dynamics 365 for Sales training certificate from an Authorized Microsoft Gold Partner

Yes, Koenig Solutions is an accredited Microsoft Gold Partner Training Partner to deliver Microsoft Dynamics 365 for Sales Certification Training globally.

You can take up this Microsoft Dynamics 365 for Sales certification training course in multiple delivery modes that include:

  • Instructor-led classroom training
  • Instructor-led Live online training
  • 1-on-1 training
  • Fly-me-a-Trainer
  • Corporate/on-site training

Prices & Payments

Yes, We are
Yes of course.

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.