Exam MB-210T01: Microsoft Dynamics 365 Sales Training Certification Course

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MB-210T01: Microsoft Dynamics 365 Sales Course Overview

Strong sales translate down to successful businesses. Generating revenue is a critical component of keeping businesses alive and thriving. It is not uncommon for a business function in today's corporate landscape to introduce applications and digital tools to introduce optimized activities and some degree of automation.

Technology industry giant Microsoft, understanding the need of the hour, has introduced Microsoft Dynamics 365 Sales. The application works in tandem with the ERP/CRM system Microsoft Dynamics 365 that moves to mobilize businesses and introduce heightened efficiency and effectiveness across all departments within an organization. 

With over 15,000 Dynamics 365 users across the globe, this versatile skill set can be applied across businesses of all sizes and across industries. Professionals looking to augment their existing skills around sales and expand their professional opportunities must sit this Microsoft Dynamics 365 Sales Training. Check out the Schedule to enrol in this Microsoft Dynamics 365 Sales course today. 


The 1-on-1 Advantage

Flexible Dates

  • • Choose Start Date
  • • Reschedule After Booking
  • • Weekend / Evening Option

4-Hour Sessions

You will learn:

Module 1: Configure Dynamics 365 Sales
  • Configure organization and management settings
  • Lab : Lab 1.1: Validate lab environment
  • Manage leads with Dynamics 365 Sales
  • Manage opportunities with Dynamics 365 Sales
  • Lab : Lab 2.1: Manage customers
  • Manage and organize your product catalog with Dynamics 365 Sales
  • Process sales orders with Dynamics 365 Sales
  • Define and track individual goals with Dynamics 365 Sales
  • Use goal metrics in Dynamics 365 Sales
  • Analyze data in Dynamics 365 Sales
  • Analyze data with Power BI
  • Create a survey project with Dynamics 365 Customer Voice
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys
Live Online Training (Duration : 16 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

900 + If you accept merging of other students. Incl. Official Courseware
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
750 Per Participant Incl. Official Courseware
06 - 07 Feb
09:00 AM - 05:00 PM CST
(8 Hours/Day)
06 - 07 Mar
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Course Prerequisites

In order to meet eligibility requirements for this Microsoft Dynamics 365 Sales course, candidates must have familiarity with business applications and the desire to introduce them in a customized capacity before implementation into the business. 

The Microsoft Dynamics 365 Sales application is an end to end system that handles customers and potential customers. This Microsoft Dynamics 365 Sales certification course teaches candidates how to use Dynamics 365 Sales to assist organizations in tracking data against their sales goals, how to automate the best practices, methods to learn from data and other critical sales related skills.

Professionals looking to join Microsoft's team of globally recognized sales experts that can move leads step by step to a closed deal, this is the ideal preparation course for you. In addition, participants will learn how to use the application automation and customization tools to mobilize sales teams and reach peak productivity. 

Key Features of Microsoft Dynamics 365 Sales Certification Training Course

  • 1-day Instructor-led Microsoft Dynamics 365 Sales Training
  • Candidates get access to 1-hour Microsoft Dynamics 365 Sales course preview to better prepare for the training
  • Accredited Microsoft Dynamics 365 Sales course material prepared by SMEs
  • Expert Microsoft Dynamics 365 Sales instructors across the globe
  • Get hands-on experience through Microsoft Dynamics 365 Sales lab sessions
  • Widely acknowledged Microsoft Dynamics 365 Sales Course Completion certificate provided
  • Microsoft Dynamics 365 Sales training provided across 100+ locations globally

Who can take up Microsoft Dynamics 365 Sales Training?

Professionals who can take up Microsoft Dynamics 365 Sales online training include, but are not limited to:

  • IT Professionals
  • Sales Executives
  • Sales Reps
  • Sales Managers
  • End Users
  • Sales Consultants
  • Microsoft Dynamics 365 Sales Users or Clients
  • Aspiring Microsoft Dynamics 365 Professionals
  • Dynamics 365 Functional Consultants
  • Professionals who are responsible for translating enterprise business requirements to stakeholders and SMEs
  • Individuals looking to gain a thorough understanding of the Microsoft Dynamics 365 for a Sales tool
  • Participants who are looking to sit for the Microsoft Dynamics 365 for Talent MB 210 certification exam

Learning Objectives of Microsoft Dynamics 365 Sales Training

This Microsoft Dynamics 365 Sales online course consists of seven modules covering the following topics;

  • Configuring Dynamics 365 Sales
  • Managing leads and opportunities with Dynamics 365 Sales
  • Managing orders and the product catalogue with Dynamics 365 Sales 
  • Managing goals with Dynamics 365 Sales
  • Analyzing Dynamics 365 Sales data
  • Working with Dynamics 365 Sales insights 
  • Creating Surveys with Dynamics 365 Customer Voice 

Each module incorporates dynamic and concentrated information around the topic. This course also includes two practical labs. The labs are found in the "Configuring Dynamics 365 Sales" and "Managing leads and opportunities with Dynamics 365 Sales" modules. The labs give candidates the opportunity to demonstrate the knowledge learnt over the module for a realistic application of the concepts explained.

Completing this Microsoft Dynamics 365 Sales certification course allows participants to gain the following skills;

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle 
  • Configure product catalogues
  • Manage customer records
  • Utilize analytics tools with customer data

Benefits of taking up Microsoft Dynamics 365 Sales Training

  • Microsoft is a global industry leader in the field of technology. Their Dynamics 365 application is favoured by businesses across the globe. 
  • As a result, Microsoft Dynamics 365 Sales certificate holders are easily identified as more desirable resources anywhere they choose to apply. 
  • Hiring organizations to offer Microsoft Dynamics 365 Sales certificate holders higher compensation offers and faster advancement opportunities in comparison to non-certified professionals applying for the same position.
  • This Microsoft Dynamics 365 Sales course prepares students to walk into a Microsoft Dynamics 365 Sales Functional Consultant role. 
  • On average, the salary for this Microsoft Dynamics 365 Sales role within the United States sits at USD 118,542. 

Microsoft Dynamics 365 Sales Exam Format 

Upon completion of this Microsoft Dynamics 365 sales course, participants can sit the MB-210: Microsoft Dynamics 365 Sales Functional Consultant examination. This examination measures the following skills;

  • Ability to perform configuration (25-30%)
  • Ability to manage core sales tables (45-50%)
  • Ability to configure additional tools and services (20-25%)

Exam Code MB 210
Exam Name Microsoft Dynamics 365 for Sales
Exam Type Multiple-choice and Multiple Response Questions
Exam Cost USD 165
Total Questions 40-60 Questions
Exam Duration 120 Minutes
Passing Score 70-80 out of 100
Languages English
Exam Center Pearson Vue
Sample Questions Microsoft Dynamics 365 Sales Quiz Questions and Answers


Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Country Feedback Rating
Abu United States A1. Yes, she was very clear & a strong mastery of both English & Azure platforms hence following was easy. She was also patient and was answering every question asked, she also shared material & tips on how to pass the exam, Well done, and keep it up.
Nick Barker United States A1. Calm and understanding, she not only kept the course running well but also took time to help those with lots of questions. Very well done.
Robin Johnson United States A2. Individual attention during training, excellent customer service and coordination. Neha has been ever so helpful and is definitely an asset to Koenig.
Shivani Prasad United States A1. The trainer was great and his teaching methods were incredible. He used different teaching methods to ensure I was learning well. A fun trainer with lots of patience and understanding.
Adam United States A1. The trainer was very knowledgeable and well prepared about the presentation/training subject, with a positive attitude towards students and making every effort in answering questions during the training session. Top-notch service!
Suresh United States A1. Exceptional... recommend to everyone!
Shyam Vaddakapett United States A1. My trainer, Mohit Kakkar was excellent as he focused on hands-on assignments to supplement the concepts of AZ 900. The training coordinator Jasmeet as well as the ops manager Sheshadri are also very professional and customer-centric. I recommend Koenig for training courses, and I will take some more courses with them soon.
Gilles Chirlias United States A1. Chavi was a great teacher, I have learned a lot from her. I would like to have her for the next training, which would be the AZ 301 and AZ 500.
Abdulrahman Saad Alshahrani United States A1. Excellent trainer. I will take another course with him someday. He deserves a good appreciation from his Manager.
Anonymous United States https://www.youtube.com/watch?v=sqC40CFfBYI

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Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
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No, it is not included.

This Microsoft Dynamics 365 Sales online course is best suited for Dynamics 365 Functional Consultants. These professionals are responsible for performing discovery, capturing any requirements, interacting with stakeholders and SMEs, translating requirements and introducing a practical solution. This Microsoft Dynamics 365 Sales certification course equips these professionals with the capabilities to think outside the box, codeless extensibility and application/service integrations.


On average, the cost of this Microsoft Dynamics 365 Sales course at Koenig Solutions sits at USD 990. This pricing tends to vary based on the location of the participant and choice of learning mode.

However, the examination costs USD 165. This may also vary based on the location of the student and the choice of a proctor.

The average duration of this Microsoft Dynamics 365 Sales course is one day. This training will be delivered by an expert Microsoft Dynamics 365 trainer with real industry expertise worldwide.

As of June 30th 2021, all Microsoft certifications are valid for a period of a year after the date they are earned. Professionals are advised to renew their certification annually for it to stay valid and relevant. 

Participants who enrol for the Microsoft Dynamics 365 for Sales certification training will get:

  • A copy of the Microsoft Dynamics 365 for Sales course material
  • Microsoft Dynamics 365 for Talent MB 210 Sample Papers
  • Dynamics 365 Sales exercises developed by an expert trainer
  • Microsoft Dynamics 365 for Sales training certificate from an Authorized Microsoft Gold Partner

Yes, Koenig Solutions is an accredited Microsoft Gold Partner Training Partner to deliver Microsoft Dynamics 365 for Sales Certification Training globally.

You can take up this Microsoft Dynamics 365 for Sales certification training course in multiple delivery modes that include:

  • Instructor-led classroom training
  • Instructor-led Live online training
  • 1-on-1 training
  • Fly-me-a-Trainer
  • Corporate/on-site training

Prices & Payments

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Travel and Visa

Yes we do after your registration for course.

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