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MB-210T01: Microsoft Dynamics 365 Sales Intermediate

MB-210T01: Microsoft Dynamics 365 Sales equips Dynamics 365 Functional Consultants with skills to configure and optimize sales processes, automate lead-to-deal workflows, and align CRM capabilities with business goals. Designed for professionals managing B2B/B2C sales lifecycles, it addresses the challenge of inefficient sales tracking—where 68% of organizations report misaligned CRM usage. You’ll gain hands-on expertise in product catalogs, opportunity management, and Power BI analytics using official Microsoft courseware.

This course prepares you for the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification, requiring a passing score of 700. Koenig’s Guaranteed-to-Run dates ensure training proceeds as scheduled, providing reliable access to expert instruction. Earn vendor-recognized credentials that validate your ability to drive revenue and support data-driven sales strategies.

16 Hours (2 Days)
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Public Batch USD 1,200
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Self-Paced USD 199
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Course Overview

The MB-210T01: Microsoft Dynamics 365 Sales course by Microsoft is designed to prepare professionals for the Exam MB-210: Microsoft Dynamics 365 Sales Functional Consultant, a key step toward earning the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate credential. This training targets functional consultants, sales operations managers, and CRM administrators who are responsible for configuring and optimizing sales processes within organizations. With over 95% of Fortune 500 companies using Microsoft Dynamics 365 in some capacity, demand for certified professionals continues to grow across industries including finance, healthcare, and retail.

Students in the MB-210T01: Microsoft Dynamics 365 Sales program engage with core tools such as Dynamics 365 Sales, Power Automate, Power BI, Copilot for Sales, Assistant Studio, and predictive intelligence models. The hands-on lab environment allows learners to configure real-world sales workflows, including setting up organization-wide settings, managing leads through the full lifecycle, creating product catalogs, and processing quotes into sales orders. A key project involves building customized dashboards using embedded analytics and Power BI to track sales performance against quotas, enabling data-driven decision-making. These labs are conducted directly within the Dynamics 365 application interface, simulating actual deployment scenarios.

This course prepares candidates for the widely recognized Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification, which validates expertise in designing and implementing scalable sales solutions. According to Salary.com, professionals with this certification earn an average base salary of $101,609 in the United States, with top performers exceeding $119,000 annually. Koenig Solutions enhances preparation with Guaranteed-to-Run batches and access to official Microsoft courseware, ensuring consistent scheduling and authentic learning materials. Upon completion, graduates are equipped to drive digital transformation in sales organizations, improve forecasting accuracy, and advance into senior consulting or solution architect roles.

What You'll Learn

Configure Sales Hub settings and Security Roles to optimize organizational sales processes.
Manage leads and opportunities through Business Process Flows to track and increase conversion rates.
Create and manage product catalogs including price lists and discount lists to streamline product offerings.
Process quotes, orders, and invoices within the application to accelerate sales cycles.
Implement relationship selling strategies by integrating LinkedIn Sales Navigator with Dynamics 365 Sales.
Analyze sales performance using Power BI and system dashboards to track KPIs and generate actionable insights.

Prerequisites

Recommended knowledge before taking this course
  • Basic navigation and effective use of Microsoft Dynamics 365 Sales, part of the Microsoft Dynamics 365 suite, is essential for leveraging its full potential.
  • Familiarity with managing leads and opportunities within Microsoft Dynamics 365 Sales helps streamline your sales pipeline.
  • Understanding sales processes, including sales stages, pipelines, and sales force automation (SFA), enhances your ability to close deals faster using Microsoft Dynamics 365 Sales.
  • Experience configuring Microsoft Power Platform, especially model-driven apps, is valuable for customizing Dynamics 365 Sales to fit your business needs.
  • Knowledge of Microsoft 365 services and their integration with Microsoft Dataverse is crucial for seamless data management within Dynamics 365 Sales.
  • Understanding security roles and business units in Dataverse is required to manage access and data visibility within the application.
  • Completion of PL-200: Microsoft Power Platform Functional Consultant or MB-910: Microsoft Dynamics 365 Fundamentals - CRM provides a strong foundation for mastering MB-210T01: Microsoft Dynamics 365 Sales.
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Certification Exam

Everything you need to know about the MB-210T01 certification exam

Exam Details
Exam Name
MB-210T01: Microsoft Dynamics 365 Sales
Format
Multiple Choice Questions (MCQs)
Questions
40-60 questions
Duration
120 minutes
Passing Score
700 (out of 1000)
Validity
Does not expire (subject to updates in the certification requirements)
Retake Policy
Candidates must wait 24 hours before retaking the MB-210 exam. Following a second failure, a 14-day waiting period applies to all subsequent attempts. Regional policy variations may occur.
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

80%

of MB-210T01 certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the MB-210T01 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Dynamics 365 Sales Functional Consultant
  • Sales Operations Analyst
  • CRM Consultant
  • Microsoft Power Platform Consultant
  • Sales Solution Architect
  • Business Applications Consultant

Companies Hiring

5,000+
Microsoft Accenture Deloitte Capgemini Cognizant Infosys Tata Consultancy Services Wipro EY PwC

and 5,000+ organizations worldwide seeking MB-210T01 certified professionals

Real Transformations

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Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

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  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

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  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

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  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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