Microsoft Dynamics 365 Field Service Certification Training Course

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MB-240T00: Microsoft Dynamics 365 Field Service Course Overview

Microsoft Dynamics 365 Field Service training course supports organizations to deliver onsite service to customer locations. This course combines workflow automation, scheduling algorithms, and mobility to set mobile workers up for success when they're onsite with customers fixing issues.

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The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.
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Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.
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4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.
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Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Configure Field Service
  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources
  • Schedule crews, facilities, and resource pools
  • Work order management, agreements, inventory and purchasing
  • Manage incident types
  • Inspections
  • Manage scheduling options
  • Customize the schedule board
  • Deploy Resource Scheduling Optimization (RSO)
  • Get started with the Field Service mobile app
  • Customize and configure the mobile app
  • Integrate Remote Assist
  • Configure Field Service work orders
  • Customer assets
  • Create work orders from IoT data
  • Create custom apps
  • Gather feedback with Customer Voice
Live Online Training (Duration : 32 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1850 + If you accept merging of other students. Per Participant Incl. Official Course-Book & excluding VAT/GST
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1600 Per Participant Incl. Official Course-Book & excluding VAT/GST
Online
12 - 15 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
03 - 06 Jul
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Online
07 - 10 Aug
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
MB-240T00: Microsoft Dynamics 365 Field Service
Course Prerequisites
  • Basic Computer Knowledge.

After completion of this course; you will be able to:

  • Improve first time fix rate
  • Complete more service calls per technician per week
  • Manage follow-up work & take advantage of upsell and cross sell opportunities
  • Reduce travel time, mileage, and vehicle wear and tear
  • Organize & track resolution of customer issues
  • Communicate an accurate arrival time to customers
  • Provide accurate account & equipment history to the field technician
  • Keep customers updated with the status of their service call and when it's resolved
  • Schedule onsite visits when it's convenient for the customer
  • Avoid equipment downtime through preventative maintenance

FAQ's


Yes, we do.
Yes, course requiring practical include hands-on labs.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
Yes, we do. For details go to flexi
Yes, if we have an office in your city.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
You can request a refund if you do not wish to enroll in the course.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our @koenig-solutions.com email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We use the best standards in Internet security. Any data retained is not shared with third parties.
Yes, we do offer corporate training More details
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Official Course-Book
  • Testing Via Qubits
  • Remote Labs
Yes, Koenig Solutions is a Microsoft Gold Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages

Yes.

Others

Says our CEO-
“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
Medical services in India are at par with the world and are a fraction of costs in Europe and USA. A number of our students have scheduled cosmetic, dental and ocular procedures during their stay in India. We can provide advice about this, on request.
Yes, if you send 4 participants, we can offer an exclusive training for them which can be started from Any Date™ suitable for you.