Master the MB-240T00: Microsoft Dynamics 365 Field Service Course - Most Comprehensive Online Training

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MB-240T00: Microsoft Dynamics 365 Field Service Course Overview

The MB-240T00: Microsoft Dynamics 365 Field Service certification is a significant accreditation that validates one's knowledge and expertise in managing service-based businesses using Microsoft's robust cloud-based ERP and CRM solutions. It primarily covers areas like service delivery, inventory control, workflow automation, and customer satisfaction. Industries use this certification to gauge the competency of professionals in using Microsoft Dynamics 365 Field Service to optimize their field operations. It ensures the ability to coordinate service order scheduling, monitor real-time workforce performance, and utilize mobile technology for on-site management, which ultimately improves operational efficiency and enhances customer service experience.


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Configure field service applications
  • Configure Microsoft Dynamics 365 Field Service
  • Configure bookable resources
  • Schedule crews, facilities, and resource pools
  • Work order management, agreements, inventory and purchasing
  • Manage incident types
  • Create and perform inspections
  • Manage scheduling options
  • Customize the schedule board
  • Deploying Resource Scheduling Optimization [Optional – not in OD]
  • Get started with the Dynamics 365 Field Service Mobile application
  • Customize and configure the Dynamics 365 Field Service Mobile application
  • Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
  • Examine the inventory management capabilities of Dynamics 365 Field Service
  • Manage customer assets
  • Set up Field Service to create work orders from IoT data
  • Create custom apps for Dynamics 365 Field Service
  • Gather customer feedback with Dynamics 365 Customer Voice
Live Online Training (Duration : 32 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

2150 + If you accept merging of other students. Per Participant Incl. Official Course-Book & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1600 Per Participant Incl. Official Course-Book & excluding VAT/GST
09 - 12 Oct
09:00 AM - 05:00 PM CST
(8 Hours/Day)
06 - 09 Nov
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
MB-240T00: Microsoft Dynamics 365 Field Service
Course Prerequisites
• Basic knowledge of Microsoft Dynamics 365 features
• Understanding of Field Service operations and processes
• Prior experience using Windows clients, desktops, and Office 365
• Familiarity with network and storage devices, computing servers
• Working knowledge of mobile applications
• Familiarity with basic CRM (Customer Relationship Management) concepts.

MB-240T00: Microsoft Dynamics 365 Field Service Certification Training Overview

The MB-240T00 Microsoft Dynamics 365 Field Service certification training imparts knowledge on how to manage the complete field service lifecycle. The course covers key topics such as work order creation, scheduling and dispatch, managing field resources, inventory and purchasing, and improving efficiency with Connected Field Service. Learners acquire skills to configure the Field Service application, apply best practices for managing work orders, and analyze key performance indicators for optimizing resources.

Why Should You Learn MB-240T00: Microsoft Dynamics 365 Field Service?

The MB-240T00: Microsoft Dynamics 365 Field Service course enables learners to understand the detailed functionalities of Microsoft's cloud-based service. It provides insight into work order execution, inventory and purchasing, and asset management, enhancing their service scheduling and deployment capabilities. This knowledge can increase operational efficiency, improve customer satisfaction and boost career opportunities in the tech field.

Target Audience for MB-240T00: Microsoft Dynamics 365 Field Service Certification Training

- IT professionals interested in implementing Microsoft Dynamics 365 Field Service
- Technical staff aiming to build expertise in business applications
- Trainees seeking to enhance their understanding of field service operations
- Microsoft partners familiar with business operations
- Professionals seeking career opportunities in Dynamics 365 Field Services.

Why Choose Koenig for MB-240T00: Microsoft Dynamics 365 Field Service Certification Training?

• Certified Instructors: Our highly qualified trainers provide comprehensive guidance.
• Boost Your Career: MB-240T00 training propels professionals ahead in their career path.
• Customized Training Programs: Course structure is altered to suit individual learning styles.
• Destination Training: Experiential learning opportunities in real-world scenarios.
• Affordable Pricing: Competitive and cost-effective training program packages.
• Top Training Institute: Renowned as a leading provider of Microsoft Dynamics 365 training.
• Flexible Dates: Training schedules are arranged to accommodate student's availability.
• Instructor-Led Online Training: Real-time, interactive online learning sessions.
• Wide Range of Courses: Many courses to choose from that cover a broad sector of industries.
• Accredited Training: Officially recognized training adhering to standard quality benchmarks.

MB-240T00: Microsoft Dynamics 365 Field Service Skills Measured

After completing MB-240T00: Microsoft Dynamics 365 Field Service certification training, an individual can gain skills like configuration and set-up of field service app, understanding work orders and scheduling workflows, managing the mobile environment for field service, inventory and purchasing management, and understanding connected field service, including Internet of Things concepts. The training also sharpens one's understanding of agreements, inventory adjustments, and customer assets management.

Top Companies Hiring MB-240T00: Microsoft Dynamics 365 Field Service Certified Professionals

Top companies like Microsoft, Accenture, Deloitte, Avanade, and Hitachi Solutions frequently hire MB-240T00: Microsoft Dynamics 365 Field Service certified professionals. These organizations require certified professionals to manage customer service operations, including installations, maintenance, and repairs in field service scenarios.

Learning Objectives - What you will Learn in this MB-240T00: Microsoft Dynamics 365 Field Service Course?

The learning objectives of the MB-240T00: Microsoft Dynamics 365 Field Service course include enabling students to master the core aspects of Microsoft Dynamics 365 services. Students will understand resource scheduling, managing field service inventory, setting up and delivering preventative maintenance, and implementing customer communications. They will also learn how to use Dynamics 365 to dispatch, manage, and track resources. The course will guide students on how to configure the Field Service application, deploy the Connected Field Service (IoT) solution, and manage the mobile workforce. It's aimed at helping students comprehend and employ advanced and practical learning theories and features of Dynamics 365 Field Service.


Yes, we do.
Yes, course requiring practical include hands-on labs.
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Yes, we do. For details go to flexi
Yes, if we have an office in your city.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
You can request a refund if you do not wish to enroll in the course.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
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Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We use the best standards in Internet security. Any data retained is not shared with third parties.
Yes, we do offer corporate training More details
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Official Course-Book
  • Testing Via Qubits
  • Remote Labs
Yes, Koenig Solutions is a Microsoft Gold Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



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