Deep Dive into 55250BC: Introduction to Microsoft Dynamics 365 Course - Your Comprehensive Guide

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55250BC: Introduction to Microsoft Dynamics 365 Course Overview

The 55250BC: Introduction to Microsoft Dynamics 365 certification is a recognition that validates the knowledge and skills of individuals on Microsoft Dynamics 365, a suite of business applications. It covers the fundamentals such as navigating the system, creating records, managing data, managing marketing and sales operations, and customizing settings. This certification is used by industries for leveraging business intelligence, improving customer relationships, and enhancing operational efficiency. Professionals with this certification can work more effectively within Microsoft's digital platform, streamline processes, and contribute to business growth. This certification can be particularly beneficial for those in roles such as system administrators, sales professionals, and consultants.


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Introduction
  • What is Dynamics 365?
  • The Benefits of Dynamics 365
  • The Sales Apps and Hubs
  • The Customer Service Apps and Hubs
  • The Marketing App
  • Dynamics 365 and PowerApps
  • The Web Interface
  • The Outlook Interface
  • Lists and Grids
  • Forms
  • Look ups and Related Records
  • Where to get Help
  • Further reading and resources
  • Lab : Setting up your lab environment
  • Lab : Dynanmics 365 Orientation
  • Records and Relationships
  • Activities
  • The Timeline Control
  • The Relationship Assistant
  • Connections
  • Setting your Personal Options
  • Lab : Set Personal Options
  • Lab : Working with Activities
  • Working with data and records
  • Security considerations
  • System Views and Personal Views
  • Creating a Record
  • Editing an existing Record
  • Deleting a Record
  • Related Records
  • Reassigning a Record to a new Owner
  • Sharing a record with another User or Team
  • Performing operations on multiple Records
  • Lab : Managing Records
  • Lab : Create a Personal View
  • Introduction to searching in Dynamics 365
  • Global Search
  • Quick Find
  • Advanced Find
  • Lab : Using Global Find
  • Lab : Using Quick Find
  • Lab : Using Advanced Find
  • Introduction to Reports, Charts and Dashboards
  • The Default Reports
  • The Reporting Wizard
  • Working with Charts
  • Working with Dashboards
  • Lab : Create a custom Report
  • Lab : Explore the Charts
  • Lab : Explore the Dashboards
Live Online Training (Duration : 8 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

950 + If you accept merging of other students. Per Participant & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
700 Per Participant & excluding VAT/GST
02 Oct
09:00 AM - 05:00 PM CST
(8 Hours/Day)
06 Nov
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Course Prerequisites
• Basic understanding of Microsoft Office Suite
• Knowledge of basic sales processes
• Familiarity with customer relationship management (CRM)
• Basics of cloud computing
• An understanding of business operations, specifically sales and customer service
• General IT literacy or comparable experience.

55250BC: Introduction to Microsoft Dynamics 365 Certification Training Overview

55250BC: Introduction to Microsoft Dynamics 365 certification training introduces learners to the fundamentals of Microsoft's CRM platform. This course covers areas such as managing customer relationships, using the sales and service modules, customization, configuration, and data management. Participants will also understand the interface, integration capabilities, and security structures. By the end of the training, they will have acquired the necessary skills to successfully implement and manage a Dynamics 365 environment.

Why Should You Learn 55250BC: Introduction to Microsoft Dynamics 365?

Learning 55250BC: Introduction to Microsoft Dynamics 365 course equips individuals with in-depth knowledge of managing customer relationships and business operations. It enhances analytical and problem-solving skills, facilitates data-driven decisions, and provides practical exposure to business management tools, making it highly beneficial for professionals aspiring to advance their career in business analytics and customer relationship management.

Target Audience for 55250BC: Introduction to Microsoft Dynamics 365 Certification Training

• Professionals seeking skill enhancement in CRM solution.
• IT professionals interested in learning Microsoft Dynamics 365.
• Business analysts targeting expertise in enterprise management solutions.
• Individuals aspiring for Microsoft certification in Dynamics 365.
• System administrators and technical consultants focused on CRM technologies.
• Individuals aiming for roles like business managers and project managers.

Why Choose Koenig for 55250BC: Introduction to Microsoft Dynamics 365 Certification Training?

- Certified Instructors to ensure effective learning
- Boost your career prospects with a globally recognized course
- Customized Training Programs catering to individual learning needs
- Destination Training offers a unique environment for professional development
- Affordable Pricing makes professional training accessible
- Recognized as a Top Training Institute with a global presence
- Flexible Dates allow for convenient scheduling
- Instructor-Led Online Training facilitates interactive learning
- A Wide Range of Courses to select from as per your career goals
- Accredited Training ensures quality and industry relevance of the course.

55250BC: Introduction to Microsoft Dynamics 365 Skills Measured

After completing the 55250BC: Introduction to Microsoft Dynamics 365 certification training, an individual can gain skills in managing business operations using Dynamics 365 tools. They will learn to customize, configure, and manage the Dynamics 365 application, data security, workflows, business processes, and reports. They can also obtain proficiency in implementing and managing Microsoft Dynamics for sales and marketing, customer service, and field service. This certification can equip them with the knowledge of integrating Dynamics 365 with other Microsoft apps.

Top Companies Hiring 55250BC: Introduction to Microsoft Dynamics 365 Certified Professionals

Companies seeking professionals certified in 55250BC: Introduction to Microsoft Dynamics 365 include industry giants like Microsoft itself, IBM, and Oracle. They also feature in-demand positions at leading software firms like Accenture, Capgemini, and Infosys. Jobs in this sector are highly competitive, reflecting the value businesses place on Microsoft Dynamics 365 skills.

Learning Objectives - What you will Learn in this 55250BC: Introduction to Microsoft Dynamics 365 Course?

The learning objectives of 55250BC: Introduction to Microsoft Dynamics 365 course include understanding the different modules of Dynamics 365, gaining an overview of the basic concepts and functions of the application, and learning how to navigate the system. Students should expect to learn how to manage customers, perform basic tasks related to financials, operations, human resources, and customer service, and analyze data. The course also aims to impart the skills necessary to customize the Dynamics 365 environment to align with organizational needs, and to integrate the application with other Microsoft products, like Office 365.
Student Name Feedback
Peter Nixon
United States
A1. Hammad was very knowledgeable and provided well structured training.
Adam Lane
United States
A1. As with last time, Hammad is a very knowledgeable trainer-- he explains topics clearly and concisely.
Bill Verno
United States
A1. Trainer moved at a good pace, left time to ask questions or provide feedback after each module
Carol Ann Bagui Legaspi
United States
Update the guides in the Lab Test as I find that some of the steps is out to date.


You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
Yes, you can pay from the course page and flexi page.
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Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
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You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
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Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Testing Via Qubits
  • Remote Labs
Yes, Koenig Solutions is a Microsoft Gold Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



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