MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps Course Overview

MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps Course Overview

Discover the MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps course at Koenig Solutions. This course is designed to equip you with the skills to effectively configure model-driven applications within Dynamics 365. You will learn key topics such as app design, data management, and user interface customization.

By the end of this course, you will be able to implement practical solutions that enhance customer engagement and improve user experience. Whether you are a professional looking to advance your career or a business aiming to optimize your Dynamics 365 applications, this course offers valuable insights and hands-on experience to meet your objectives. Join us to transform your understanding and application of model-driven apps!

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Course Prerequisites

Prerequisites for MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps


To successfully undertake the MB-280T01 course, learners are encouraged to have the following foundational knowledge and skills:


  • Basic understanding of the Microsoft Dynamics 365 environment.
  • Familiarity with model-driven apps and their core concepts.
  • Basic knowledge of how business processes work and the importance of customer experience in business scenarios.
  • General computer proficiency, including navigation in web-based applications.

These prerequisites will help enhance your learning experience and enable you to grasp the course content more effectively. We look forward to helping you expand your skills in configuring Dynamics 365 Customer Experience Model-Driven Apps!


Exam-Format Table
Exam ComponentDetails
Exam NameMB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps
Exam TypeMultiple Choice Questions (MCQs)
Total Questions40-60
Passing Score700 (out of 1000)
Exam Duration120 minutes
LanguageEnglish
Exam ProviderMicrosoft
Exam RegistrationThrough Microsoft's official certification website or authorized testing centers
Certification Validity1 year (can be renewed)
Recommended TrainingMicrosoft Dynamics 365 Customer Experience Training Course

Target Audience for MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps

MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps equips professionals with the skills to customize and implement model-driven apps, focusing on enhancing customer engagement and business processes.


  • Dynamics 365 Administrators
  • Business Analysts
  • CRM Project Managers
  • Application Developers
  • IT Consultants
  • Sales and Marketing Executives
  • Customer Service Representatives
  • Technical Support Specialists
  • Data Analysts
  • System Integrators
  • Business Process Owners
  • Solution Architects


Learning Objectives - What you will Learn in this MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps?

Introduction

The MB-280T01: Configure Dynamics 365 Customer Experience Model-Driven Apps course equips learners with essential skills to create and configure model-driven apps within Dynamics 365, enhancing their understanding of customer engagement.

Learning Objectives and Outcomes

  • Understand the core components of model-driven apps in Dynamics 365.
  • Configure entities, relationships, and fields to meet business requirements.
  • Customize forms and views for optimal user experience.
  • Implement business rules and processes within model-driven apps.
  • Set up security roles and permissions for app users.
  • Utilize Power Automate to enhance app functionality.
  • Create dashboards and reports for data visualization.
  • Leverage AI features to improve customer insights.
  • Integrate model-driven apps with other Dynamics 365 applications.
  • Test and troubleshoot model-driven apps effectively.

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