Dynamics 365 (CRM) Training & Certification Courses


Microsoft Dynamics 365 (CRM) training and certification course is the next generation of intelligent business applications in the cloud. Dynamics 365 unifies CRM and ERP capabilities by delivering new purpose-built applications to help manage specific business functions, including Dynamics 365 for Sales, Marketing, Customer Service, Field Service, Project Service Automation, Finance and Operations.

# Courses/Certifications (sorted by popularity) Content Duration Fee * Check Schedule
1-on-1 training (private class) – convenient start time, flexible timings.

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Who should Do Dynamics 365 (CRM) Training and Certification Courses?

  • Sales Operations Manager
  • Customer Service Managers
  • Service Schedulers
  • Administrators
  • Office Managers
  • Executives
  • Implementation Consultants
  • System Administrators

Dynamics 365 (CRM) Training and Certification Course Benefits

Upon completion of the course, you will be able to:

  • Explain Dynamics 365 (CRM) core extensibility features
  • Implement methods to access systems and custom entities
  • Execute queries in the CRM database
  • Develop workflow activities
  • Explain the Dynamics application behaviour in different scenarios
  • Add custom web content to CRM forms
  • Use web resources for storing codes and resources for reuse purposes across the Dynamics 365 (CRM) application