Microsoft Dynamics 365 CRM Training & Certification Courses


Microsoft Dynamics 365 (CRM) training and certification course is the next generation of intelligent business applications in the cloud. Dynamics 365 unifies CRM and ERP capabilities by delivering new purpose-built applications to help manage specific business functions, including Dynamics 365 for Sales, Marketing, Customer Service, Field Service, Project Service Automation, Finance and Operations.

Microsoft Power Platform Fundamentals PL-900 2 Days ₹ 92,600 (Includes Taxes)
Microsoft Dynamics 365 Customizations & Configurations 7 Days 270,600
Dynamics 365 for customer engagement for customer service 3 Days ₹ 108,000 (Includes Taxes)
Microsoft Dynamics 365 Field Service MB-240 3 Days ₹ 107,400 (Includes Taxes)
Microsoft Power Platform Functional Consultant PL-200 5 Days ₹ 150,000 (Includes Taxes)
Microsoft Power Platform Developer PL-400 5 Days ₹ 150,000 (Includes Taxes)
Microsoft Dynamics 365 + Power Platform Solution Architect MB-600 3 Days ₹ 107,400 (Includes Taxes)
Customization in Microsoft Dynamics 365 for Sales and Customer Service 2 Days ₹ 75,000 (Includes Taxes)
Configuration in Microsoft Dynamics 365 for Sales and Customer Service 2 Days ₹ 75,600 (Includes Taxes)
Extending Functionality in Microsoft Dynamics 365 3 Days ₹ 105,000 (Includes Taxes)
E: Exam Included.
1-on-1 training (private class) – convenient start time, flexible timings.

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Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?

Student Name Country Month Feedback Rating
Wadir Ekhlas United States Jan-2019 Knowledge and hospitality
Gennady Kotlyarenko United States Aug-2020 A1. Ridhima know the subject very well. I think using word document as a whiteboard is a good idea for online training,
Yan Li United States Aug-2020 A1. very good knowledge of 365
Mohammed Elshimy United States Jan-2020 Mohammed Elshimy
Bhavesh Prasad United States Oct-2019 A3. NO
Waleed K. Al-shehri United States Jul-2019 A2. Easy registration, course avalibility
Gina Laurent United States Jul-2019 A2. Koenig differences are as follows: (1) I was surprise when our trainer shared that we can send follow-up questions after the training is over, (2) the flexibility of allowing the customer to choose the area of focus, (3) and the willingness to share training content (recording, PowerPoint slides, and whiteboard notes).
Faisal Saad Alrushud United States Mar-2019 A3. Thank you KOENIG for giving many choices for trainees to get courses they need
Mandeep Kaur United States Jan-2019 India

Who should Do Dynamics 365 (CRM) Training and Certification Courses?

  • Sales Operations Manager
  • Customer Service Managers
  • Service Schedulers
  • Administrators
  • Office Managers
  • Executives
  • Implementation Consultants
  • System Administrators

Dynamics 365 (CRM) Training and Certification Course Benefits

Upon completion of the course, you will be able to:

  • Explain Dynamics 365 (CRM) core extensibility features
  • Implement methods to access systems and custom entities
  • Execute queries in the CRM database
  • Develop workflow activities
  • Explain the Dynamics application behaviour in different scenarios
  • Add custom web content to CRM forms
  • Use web resources for storing codes and resources for reuse purposes across the Dynamics 365 (CRM) application


Ans - No, the published fee includes all applicable taxes.