Course MB-901T00-A: Microsoft Dynamics 365 Fundamentals


Microsoft Dynamics 365 Fundamentals Certification Training Course Overview

New version Microsoft Certified: Dynamics 365 Fundamentals (CRM) is now available.

This course provides the participants with a broad overview of Dynamics 365 applications. The participants will be introduced to each of the applications, articulate their business value, and discuss and demo core functionality. We will cover Dynamics 365 security, reporting, and familiarize you with data and product integrations available.

This course prepares you for Exam MB-901. Test your current knowledge Qubits42

Course MB-901T00-A: Microsoft Dynamics 365 Fundamentals (Duration : 16 Hours) Download Course Contents

Live Virtual Classroom
Group Training 1000

17 - 18 May
09:00 AM - 05:00 PM CST
(8 Hours/Day)
07 - 08 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
05 - 06 Jul
09:00 AM - 05:00 PM CST
(8 Hours/Day)
GTR=Guaranteed to Run
1-on-1 Training (GTR) 1150
4 Hours
8 Hours
Week Days
Week End


Start Time : At any time

12 AM
12 PM

Classroom training is available in select Cities
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Modules

  • Introduction
  • Dynamics 365 Applications
  • What is artificial intelligence (AI)?
  • What is mixed reality (MR)?
  • Digital Transformation
  • Test your knowledge
  • Summary
  • Introduction
  • What is cloud computing?
  • Benefits of cloud computing
  • Compliance, terms and requirements
  • Types of cloud services
  • Deployment
  • Azure DevOps
  • Microsoft Dynamics Lifecycle Services (LCS)
  • Explore Power Platform Admin Center
  • Test your knowledge
  • Introduction
  • Dynamics 365 cloud security
  • Understand role-based security
  • Test your knowledge
  • Lab : Explore security roles in Dynamics 365 model-driven apps
  • Lab : Explore security roles in Finance and Operations apps
  • Lab : Enhance security by encrypting your data
  • Introduction
  • The use of Power Platform in Dynamics 365
  • Benefits of Common Data Service
  • Dynamics 365 reporting
  • Test your knowledge
  • Lab : Explore Power Platform Admin Center
  • Introduction
  • Dynamics 365 sales automation
  • Manage the sales process and pipeline
  • Contract management
  • Discover Microsoft Relationship Sales solution
  • Dynamics 365 Sales Insights
  • Sales surveys
  • Test your knowledge
  • Summary
  • Lab : Explore Dynamics 365 Sales
  • Create or edit quotes
  • Create or edit orders
  • Create or edit invoices
  • Introduction
  • The benefits of Dynamics 365 Marketing
  • Features and functionality of Dynamics 365 Marketing
  • Lead generation and qualification
  • Customer journey
  • Segmentation
  • Event management
  • Test your knowledge
  • Lab : Explore Dynamics 365 Marketing
  • Create engaging emails
  • Pinpoint your audience
  • Build a campaign
  • Introduction
  • Overview of Dynamics 365 Customer Service
  • Account Management
  • Case lifecycle management
  • Knowledge articles
  • Omnichannel for Dynamics 365 Customer Service
  • Portals
  • Dynamics 365 Customer Service Insights
  • Test your knowledge
  • Lab : Explore Dynamics 365 Customer Service
  • Create and manage a case
  • Introduction
  • Benefits of Dynamics 365 Field Service
  • Connected Field Service
  • Service resource scheduling
  • Resource Scheduling Optimization (RSO)
  • Proactive customer service
  • Field Service Mobile
  • Dynamics 365 Remote Assist
  • Dynamics 365 Guides
  • Test your knowledge
  • Introduction
  • Integration across Dynamics 365 applications
  • Integration with Microsoft products
  • Integration with third-party applications
  • Integrating customer data across first and third-party applications with Dynamics 365 Customer Insight
  • Test your knowledge
  • Introduction
  • Overview of Dynamics 365 Finance
  • Global attributes
  • General ledger
  • Accounts payable
  • Accounts receivable
  • Credit and collections
  • Budgeting
  • Project management and accounting
  • Real-time cash flow visibility
  • Period and year-end closing
  • Test your knowledge
  • Lab : Explore Dynamics 365 Finance
  • Introduction
  • Overview of Dynamics 365 Supply Chain Management
  • Product information
  • Procurement and sourcing
  • Warehouse management
  • Sales order management
  • Manufacturing
  • Master Planning
  • Modernize operations
  • Project accounting
  • Asset management
  • Dynamics 365 Layout
  • Test your knowledge
  • Lab : Explore Dynamics 365 Supply Chain Management
  • Create a product
  • Create product masters
  • Create a purchase order
  • Create sales orders
  • Introduction
  • Finance and budgeting
  • Supply chain management
  • Project management
  • Sales and service
  • When should you use Business Central versus other Dynamics 365 applications?
  • Test your knowledge
  • Introduction
  • Overview of Dynamics 365 Human Resources
  • Employee self-service
  • Personnel management
  • Benefits management
  • Employee development
  • Test your knowledge
  • Lab : Explore Dynamics 365 Human Resources
  • Create a job
  • Introduction
  • Core retail functionality
  • Point of Sale (POS)
  • Assisted Selling
  • Merchandising and inventory
  • Channel management
  • Ecommerce
  • Retail deployment
  • Dynamics 365 Fraud Protection
  • Test your knowledge
  • Introduction
  • Integration across Dynamics 365 applications
  • Integration with Microsoft products
  • Integration with third-party applications
  • Explore external system integration capabilities
  • Test your knowledge
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Course Prerequisites
  • Basic Computer Knowledge.

Upon completion of this course; you will learn following:-

  • Introduction to Power Platform
  • Introduction to PowerApps
  • How to Build an App Solution
  • Introduction to Common Data Service
  • Introduction to Power Automate
  • How to Build an Automated Solution
  • Introduction to Power BI
  • How to Build a Simple Dashboard
 

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