Exam MB-220 Microsoft Dynamics 365 Marketing Certification Training Course

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MB-220T00: Microsoft Dynamics 365 Marketing Course Overview

Microsoft Dynamics 365 is a globally accepted cloud business application platform that offers organizations a cross between an ERP (enterprise resource planning system) and a CRM (customer relationship management system). This allows businesses to optimize internal activities while creating a unified point of contact for different departments within an organization.

Microsoft Dynamics 365 is used by over 15,000 companies across the globe and is seeing an almost 200% increase in users annually. These users span across different industries and are organizations operating at different scales.

Marketing efforts are a key revenue driver that cannot be underestimated by businesses across the world. Having a marketing professional with a firm understanding of how to use Microsoft Dynamics 365 allows businesses to take marketing efficiency to the next level. Professionals looking to showcase their ability to elevate an organization's marketing effectiveness using Microsoft Dynamics 365 must sit this course. Check out the dates below to enrol in this Microsoft Dynamics 365 for Marketing course today


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

You will learn:

Module 1: Marketing Application Configuration
  • Configure advanced settings
  • Manage marketing content and templates
  • Manage LinkedIn and Power BI integrations
  • Create and manage leads
  • Assess sales readiness
  • Create marketing forms
  • Create marketing pages
  • Manage internet marketing
  • Create and manage segments
  • Create and manage subscription centers
  • Double opt-in
  • Create Email Message
  • Create customer journeys
  • Marketing insights
  • Customer insights
  • Marketing execution insights
  • Lead management insights
  • Internet marketing insights
  • Manage event planning
  • Manage event execution
  • Create surveys
  • Review event and survey results
Live Online Training (Duration : 32 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1850 + If you accept merging of other students. Per Participant Incl. Official Course-Book & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1600 Per Participant Incl. Official Course-Book & excluding VAT/GST
12 - 15 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
03 - 06 Jul
09:00 AM - 05:00 PM CST
(8 Hours/Day)
07 - 10 Aug
09:00 AM - 05:00 PM CST
(8 Hours/Day)
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Winner of the Microsoft’s Asia Superstar Campaign in FY 22
Course Prerequisites

In order to sit this Microsoft Dynamics 365 Marketing course, it is strongly recommended that participants have prior knowledge of the Microsoft Dynamics 365 platform along with a strong foundational understanding of marketing principles.

It is also encouraged, but not mandatory, for professionals to have experience with Power Platform, especially in model-driven applications.

The Microsoft Dynamics 365 Marketing training course is designed for individuals looking for information about the marketing application configuration which are critical to drive business growth and development.

Information and concepts in this course help professionals dive into lead management, marketing forms, marketing pages, segmentation and email marketing. These components come together to offer students an interactive learning experience that allows them to craft interactive customer journeys. This also includes event and survey configuration.

Key Features of MB-220: Microsoft Dynamics 365 Marketing Certification Training Course

  • 4-day Instructor-led Microsoft Dynamics 365 Marketing Training
  • Get free access to 1-hour Microsoft Dynamics 365 Marketing course preview to better prepare for the training
  • Accredited Microsoft Dynamics 365 Marketing course material prepared by SMEs
  • Expert Microsoft Dynamics 365 Marketing instructors across the globe
  • Get hands-on experience through Microsoft Dynamics 365 Marketing lab sessions
  • Widely acknowledged Microsoft Dynamics 365 Marketing Course Completion certificate provided
  • Microsoft Dynamics 365 Marketing training provided across 100+ locations globally

Who can take up Microsoft Dynamics 365 Marketing Training?

Individuals who can take up Microsoft Dynamics 365 Marketing online training include, but are not limited to:

  • IT Professionals
  • Marketing Professionals
  • Marketing Managers
  • Advertisement Professionals
  • Application Managers
  • Sales Professionals
  • Key Users
  • Support Engineers
  • Consultants
  • Microsoft Dynamics 365 Users
  • Professionals who set up and maintain the Dynamics 365 application
  • Professionals looking to gain a thorough understanding of the Microsoft Dynamics 365 Marketing tool
  • Candidates who are looking to sit for the Microsoft Dynamics 365 Marketing MB-220 certification exam

Learning Objectives of Microsoft Dynamics 365 Marketing Training

This MB-220 online course consists of eight modules;

  • Configuring Dynamics 365 Marketing
  • Managing customers in Dynamics 365 Marketing
  • Managing Marketing forms and pages
  • Managing segments and subscription centers
  • Managing emails and journeys in Dynamics 365
  • Managing events
  • Creating surveys with Dynamics 365 Customer Voice
  • Analyzing insights in Dynamics 365 Marketing

Participants must complete labs spread across the training. These practical labs encourage learners to practically demonstrate the skills taught over the course for a more realistic understanding of the subject matter. Upon completion of this Microsoft Dynamics 365 Marketing online course, candidates are equipped with the following skills;

  • Configuring advanced settings
  • Managing marketing content, templates and integrations
  • Creating and managing leads
  • Designing and creating marketing forms and pages
  • Creating and managing marketing segments
  • Setting up and launching customer journeys
  • Creating and managing events
  • Distributing and analyzing surveys

Benefits of taking up Microsoft Dynamics 365 Marketing Training

  • With the wide range of application marketing that Microsoft Dynamics 365 has, certified professionals can secure job opportunities anywhere across the globe.
  • Microsoft is a world renowned industry leader. Certificate holders are guaranteed to find better placement opportunities, better starting salaries, better job benefits, better career advancement opportunities and more desirable responsibilities in comparison to non-certified professionals applying for similar positions.
  • In order to further validate your capabilities, Microsoft offers an examination with a focus on the Marketing capabilities of Microsoft Dynamics 365.
  • Upon completion of both the certificate course and examination, students can apply for consultant positions for Microsoft Dynamics 365 and earn upwards of USD 117,946 annually.

MB-220 Exam Format

Successfully completing the training program allows students to sit the Microsoft Dynamics 365 for Marketing (MB 220) examination. This exam tests the following skills;

  • Configuration of marketing applications (20-25%)
  • Management of segments and lists (10-15%)
  • Creation and management of marketing forms and pages (10-15%)
  • Management of leads, contacts and accounts (5-10%)
  • Creation and management of marketing email messages (5-10%)
  • Management of customer journeys (10-15%)
  • Management of events and webinars (10-15%)
  • Configuration of Dynamics 365 Customer Voice (10-15%)

Exam Code MB 220
Exam Name Microsoft Dynamics 365 for Marketing
Exam Type Multiple-choice and Multiple Response Questions
MB 220 Exam Cost USD 165
Total Questions 40-60 Questions
Exam Duration 120 Minutes
Passing Score 700 on a scale of 1-1000
Languages English, Japanese, Chinese (simplified), Korean, and more


Student Feedback  (Check Koenig Feedback on Trustpilot)

Q1 Say something about the Trainer? Q2 How is Koenig different from other training Companies? Q3 Will you come back to Koenig for training ?
on Trust Pilot
Student Name Feedback
Aurin Chapman
United States
A1. Great job Priyanka, keep it up, I appreciate your expertise and patience with us.
Jack Hume
United States
A1. Really enjoyed the course and found it very clear and easy to follow thanks to the good presenting/explaining of Priyanka
Roseline Nkemasong Atemnkeng
United States
I trully appreciate all the live demos as it helped me follow along during my first course with Mohan Sindhu. He is an excellent teacher as he has an in depth knowledge of what he does and above all is a very patient to facilitate. His flexibility and engagement towards the training for the last 7 days has been awesome. The virtual labs practicals which helped me to be hands on is an amazing tool as it curbed my understanding of my subject matter easily. I'll choose Koenig-Solutions and my instructor for Microsoft Power Platform any day, any time for my next training in the world of technology. Thank you Nkemasong Roseline
Onorine Ajeh
United States
A1. its such an awesome experience participating in the just-concluded training.It was an awesome experience attending this new innovative program.i learned a lot from the trainer.As bulky as the training materials were, the trainer presented them so simple and practicably.He was able to answer all questions asked with so much patience. he spoke so clear and fluently.At the end of it,i can say my objectives for taking this course are met and i know from here i don't regret i took this course.
Candyse Yip
United States
A2. Quite alot of functions provided but I did not have time to go through all yet.
Anthony Castrillo
United States
A1. Great
Olia Savintseva
United States
A2. Not sure
United States
A3. Yes of course.


You will receive the digital certificate post training completion via learning enhancement tool after registration.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
You can request a refund if you do not wish to enroll in the course.
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We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes you can request your customer experience manager for the same.
Yes you can.
Yes, we do. For details go to flexi
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
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Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
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You can pay through debit/credit card or bank wire transfer.
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Official Course-Book
  • Testing Via Qubits
  • Remote Labs
Yes, Koenig Solutions is a Microsoft Gold Learning Partner
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

This Microsoft Dynamics 365 for Marketing course is best suited for IT and marketing professionals looking to leverage the Marketing aspects of the Microsoft Dynamics 365 system for business success.

The cost of this Microsoft Dynamics 365 for Marketing course depends on the location of the candidate and the method of learning. There are free self-paced learning paths available on the Microsoft website. However, it is best if an individual is part of instructor-led training, where the trainer showcases how to use the tool to its fullest potential through labs and real-world exercises. At Koenig Solutions, the cost of this Microsoft Dynamics 365 for Marketing training is USD 1050 for 1-to-1 training and USD 500 for group training.

The cost of this MB 220 exam sits at USD 165. However, this cost will fluctuate depending on the location of the participant and can be taken at any Pearson Vue test center either in person or through web proctored mode.

The duration of this Microsoft Dynamics 365 for Marketing online course is four days.

This Microsoft Dynamics 365 for Marketing course is not beginner-friendly and is aimed at intermediate-level professionals with certain experience on the Microsoft Dynamics platform.

Participants who enrol for the Microsoft Dynamics 365 for Marketing certification training will get:

  • A copy of the Microsoft Dynamics 365 for Marketing course material
  • Microsoft Dynamics 365 for Marketing MB 220 Sample Papers
  • Dynamics 365 exercises developed by an expert trainer
  • Microsoft Dynamics 365 for Marketing course completion certificate from an Authorized Microsoft Gold Partner

Yes, Koenig Solutions is an accredited Microsoft Gold Partner Training Partner to deliver Microsoft Dynamics 365 for Marketing Certification Training worldwide.

You can take up this Microsoft Dynamics 365 for Marketing certification training course in multiple delivery modes that include:

  • Instructor-led classroom training
  • Instructor-led Live online training
  • 1-on-1 training
  • Fly-me-a-Trainer
  • Corporate/on-site training

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



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