VMware Horizon 8: Infrastructure Troubleshooting Course Overview

VMware Horizon 8: Infrastructure Troubleshooting Course Overview

The VMware Horizon 8: Infrastructure Troubleshooting course is a comprehensive guide designed to equip learners with the skills needed to address common challenges within a VMware Horizon environment. This course delves into systematic troubleshooting methodologies and tools for the Horizon Connection Server, Unified Access Gateway, and BLAST protocol optimization.

Starting with an introduction to the course logistics and objectives, learners will gain foundational knowledge before moving on to more technical aspects. In Module 2, participants will explore Horizon Connection Server troubleshooting, including log interpretation and replication issues. Module 3 focuses on common deployment issues with the Unified Access Gateway and certificate troubleshooting.

The course also covers BLAST configuration and optimization in Modules 4 and 5, ensuring learners can enhance protocol performance for various use cases. In Module 6, the intricacies of Horizon connections and load balancing are explained, while Module 7 centers on troubleshooting Horizon certificate challenges. Finally, Module 8 provides a practical challenge lab where students can apply their knowledge to solve real-world problems.

This course helps learners to adeptly manage, maintain, and troubleshoot their VMware Horizon infrastructure, ensuring a reliable and efficient virtual desktop experience for end-users.

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Course Prerequisites

To ensure that participants are adequately prepared for the VMware Horizon 8: Infrastructure Troubleshooting course and can derive maximum benefit from the training, the following minimum prerequisites are recommended:

  • Basic understanding of virtualization concepts and how virtualization is implemented in modern IT environments.
  • Fundamental knowledge of VMware vSphere components, including ESXi hosts and VMware vCenter Server.
  • Experience with VMware Horizon, particularly in the areas of installation, configuration, and management of a Horizon environment.
  • Familiarity with networking concepts, including VLANs, network protocols, firewall configurations, and network architecture.
  • Working knowledge of Microsoft Windows Server and desktop operating systems, including experience with Active Directory and Group Policy.
  • Basic troubleshooting skills in IT infrastructure, covering hardware, operating systems, network, and storage.
  • Ability to read and understand system logs for identifying and diagnosing issues.

While these prerequisites are intended to provide a foundation for the training, the course is designed to accommodate a range of IT professionals who are eager to learn and improve their skills in VMware Horizon infrastructure troubleshooting.

Target Audience for VMware Horizon 8: Infrastructure Troubleshooting

The VMware Horizon 8: Infrastructure Troubleshooting course offers in-depth training for IT professionals to manage and resolve issues within a Horizon environment.

  • Systems Administrators and System Integrators responsible for maintaining the Horizon infrastructure
  • IT Professionals specializing in virtual desktop infrastructure (VDI) solutions
  • VMware Infrastructure Engineers focused on deploying and managing Horizon environments
  • Help Desk Technicians and Support Staff who assist users with Horizon-based virtual desktops
  • Network Engineers who oversee the network aspects of Horizon deployments
  • Security Analysts concerned with the security aspects of virtual desktops and applications
  • Desktop Virtualization Specialists looking to deepen their troubleshooting skills
  • IT Managers overseeing VDI solutions and seeking to understand troubleshooting processes
  • Technical Consultants providing services around VMware Horizon deployments
  • VMware Certified Professionals aiming to expand their expertise in Horizon environments

Learning Objectives - What you will Learn in this VMware Horizon 8: Infrastructure Troubleshooting?

Introduction to Learning Outcomes and Concepts

The VMware Horizon 8: Infrastructure Troubleshooting course equips students with the skills to effectively troubleshoot and resolve VMware Horizon infrastructure issues, from connection servers to BLAST optimizations.

Learning Objectives and Outcomes

  • Understand and apply general troubleshooting techniques for Horizon Connection Server and identify common issues through log analysis.
  • Describe and resolve Active Directory Lightweight Directory Services (AD LDS) replication and Horizon Connection Server replication issues.
  • Interpret Horizon Connection Server logs to distinguish between successful and unsuccessful infrastructure administration tasks.
  • Identify and resolve common Unified Access Gateway deployment issues, certificate problems, and network-related challenges.
  • Verify and optimize BLAST configuration and performance for various use cases, including WAN connections and remote work scenarios.
  • Explain the function and role of primary and secondary protocols in Horizon connections and troubleshoot related issues.
  • Describe how to effectively balance loads in Horizon connections and configure timeout settings for optimal performance.
  • Troubleshoot Horizon connection issues, including load balancer configurations and connection persistence.
  • Understand Horizon certificate functions and scenarios, and develop a troubleshooting approach for certificate-related challenges.
  • Apply learned troubleshooting steps in a challenge lab to reinforce and demonstrate the ability to resolve real-world Horizon infrastructure problems.