VMware Horizon 8: Infrastructure Administration and Troubleshooting Course Overview

VMware Horizon 8: Infrastructure Administration and Troubleshooting Course Overview

The VMware Horizon 8: Infrastructure Administration and Troubleshooting course is an in-depth training program designed for system administrators and integrators responsible for managing and troubleshooting VMware Horizon environments. This course covers key aspects of the VMware Horizon 8 architecture, including the setup and configuration of Horizon Connection Server, authentication mechanisms, certificate management, integration with Workspace ONE Access, protocol optimization, graphics card configurations, scalability considerations, and security best practices.

Learners will gain hands-on experience with troubleshooting techniques for the Horizon Connection Server, Unified Access Gateway, BLAST protocol, and Cloud Pod Architecture. They will also learn how to optimize BLAST for various network conditions and troubleshoot common issues related to Horizon connections and certificates.

This comprehensive training will prepare individuals for the VMware Horizon 8 certification and enhance their skills in VMware Horizon 8 training, ultimately helping them to efficiently manage and maintain a secure and scalable virtual desktop infrastructure.

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Course Prerequisites

To successfully undertake training in the VMware Horizon 8: Infrastructure Administration and Troubleshooting course, the following prerequisites are recommended:


  • Basic understanding of virtualization concepts, particularly VMware vSphere and VMware ESXi.
  • Familiarity with VMware vCenter Server and its components.
  • Experience with Windows Server and Active Directory, including Group Policy and user profiles.
  • Knowledge of basic network concepts, including LANs, WANs, and networking protocols.
  • Awareness of basic security concepts such as firewalls, certificates, and authentication mechanisms.
  • Any background in administering or supporting virtual desktops or server environments is beneficial.
  • Willingness to learn through hands-on labs and real-world scenarios.

These prerequisites are designed to ensure that you have a solid foundation to build upon and are able to gain the maximum benefit from the course content. If you have any concerns about meeting the prerequisites, please reach out to us, and we can provide guidance on how you can prepare for the course.


Target Audience for VMware Horizon 8: Infrastructure Administration and Troubleshooting

The VMware Horizon 8: Infrastructure Administration and Troubleshooting course is designed for IT professionals responsible for managing and supporting virtual desktop infrastructure.


  • System administrators and system integrators responsible for deploying the VMware Horizon environment


  • IT professionals seeking expertise in virtualization systems administration and Horizon infrastructure


  • Desktop support technicians aiming to specialize in virtual desktop infrastructure (VDI) administration


  • Network engineers interested in ensuring optimal configuration and performance of Horizon Connection Servers


  • Security specialists focusing on securing virtual desktops and applications


  • VMware Certified Professionals (VCPs) looking to deepen their knowledge and earn credits toward recertification


  • IT managers overseeing VDI solutions and looking to improve system reliability and troubleshooting skills


  • Technical support engineers who provide maintenance and issue resolution for Horizon environments


  • IT consultants providing strategic guidance and technical expertise on VMware Horizon deployments


  • Infrastructure architects involved in the design and planning of virtual desktop infrastructures


  • VMware partners and resellers needing comprehensive understanding of Horizon to assist customers effectively




Learning Objectives - What you will Learn in this VMware Horizon 8: Infrastructure Administration and Troubleshooting?

Introduction to Learning Outcomes

The VMware Horizon 8: Infrastructure Administration and Troubleshooting course equips students with the skills necessary to manage and troubleshoot a Horizon 8 environment, focusing on architecture, protocols, security, and optimization.

Learning Objectives and Outcomes

  • Understand VMware Horizon 8 architecture and identify the functions and features of Horizon Connection Server.
  • Configure and manage Horizon Connection Server, including initial setup, event database configuration, and AD LDS database importance.
  • Compare authentication options and install certificates for Horizon, ensuring secure access and compliance with best practices.
  • Deploy and manage virtual applications using Workspace ONE Access, understanding its identity and access management features.
  • Analyze and select the appropriate remote display protocols and BLAST codec options for optimal virtual desktop performance.
  • Describe and configure the graphics cards options within Horizon 8, such as vSGA and vDGA, for enhanced 3D rendering.
  • Optimize Horizon scalability through the use of replica Connection Servers, load balancers, and Cloud Pod Architecture.
  • Implement Horizon security measures, including Unified Access Gateway deployment and two-factor authentication integration.
  • Troubleshoot common Horizon Connection Server issues by analyzing logs and understanding AD LDS replication.
  • Resolve Unified Access Gateway deployment issues and optimize BLAST configurations for various network scenarios and use cases.