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VMware Horizon 8: Virtual Desktop Troubleshooting Course Overview

VMware Horizon 8: Virtual Desktop Troubleshooting Course Overview

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The VMware Horizon 8: Virtual Desktop Troubleshooting course is designed to equip learners with the skills necessary to diagnose and resolve issues within a VMware Horizon environment. Through a series of modules and lessons, participants will learn a structured approach to troubleshooting, including methods for identifying, documenting, and solving configuration and operational problems.

Module 1 sets the stage with course logistics and objectives. Module 2 delves into the Troubleshooting process, teaching a systematic approach to problem resolution. Module 3 introduces Command-line tools and covers the crucial aspects of Backing up and restoring Horizon databases. In Module 4 and Module 5, the course focuses on specific technologies within Horizon—namely Troubleshooting linked clone desktops and instant clones, respectively.

Module 6 examines issues related to the Windows client, while Module 7 educates on Key ports and protocols, Optimizing the Blast protocol, Resolving black screen issues, and applying Group Policy Objects (GPOs).

Learners will benefit from gaining hands-on experience and deep insights into the inner workings of VMware Horizon 8, enhancing their ability to maintain and optimize virtual desktop infrastructures.

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Course Advisor

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Girish Kumar

18+ Years Experience

Working as Sr. Corporate Trainer at Koenig Solutions Limited for the past 16 years. Delivering training/support to corporate clients and students. Managing a team of 30+ SMEs and Consultants working on various VMware, AWS, Microsoft products.
Designing, implementing, and maintaining VMware and Microsoft data centers for Koenig. Also maintaining production servers for the training data center, used for delivering training globally. Koenig Training Data center advisor. Providing training to internal staff on Microsoft Client, Server, Virtualization (VMware and Microsoft), and other Cloud Technologies, namely AWS and Azure. Architect and Consultant for Koenig Production Infrastructure. https://www.linkedin.com/in/girish-kumar-99168123/

Associated with Koenig since August-2007.

Associated with Koenig since August-2007.

Koenig Solutions bagged the VMware partner of the year award 2023 for its contribution towards their learning business

Following courses are similar to VMware Horizon 8: Virtual Desktop Troubleshooting

1. VMware Horizon 8: Troubleshooting Bootcamp The "Deploy and Manage" course for VMware Horizon 8 is focused on the deployment and management of the Horizon 8 environment, while the "Infrastructure Administration" course covers advanced infrastructure administration topics Read More

Target Audience for VMware Horizon 8: Virtual Desktop Troubleshooting

The VMware Horizon 8: Virtual Desktop Troubleshooting course is for IT professionals seeking to master virtual desktop infrastructure challenges.


  • IT Support Specialists
  • System Administrators
  • System Engineers
  • Infrastructure Architects
  • Desktop Support Technicians
  • Virtual Desktop Infrastructure (VDI) Engineers
  • Network Administrators
  • IT Consultants specializing in VMware solutions
  • Operational Support Staff working with VMware Horizon environments
  • Technical Professionals looking to advance their troubleshooting skills


Learning Objectives - What you will Learn in this VMware Horizon 8: Virtual Desktop Troubleshooting?

Introduction to Learning Outcomes and Concepts:

The VMware Horizon 8: Virtual Desktop Troubleshooting course equips learners with the skills to diagnose and resolve common issues in VMware virtual desktop environments, utilizing structured troubleshooting methods and command-line tools.

Learning Objectives and Outcomes:

  • Understand the course structure, logistics, and the key objectives for troubleshooting VMware Horizon environments.
  • Learn a structured approach to troubleshoot configuration and operational problems in VMware Horizon.
  • Master the application of troubleshooting methods and effectively document problem-solving steps.
  • Gain proficiency in using command-line tools to diagnose and manage VMware Horizon instances.
  • Acquire the skills to back up and restore VMware Horizon databases to ensure data integrity.
  • Troubleshoot Horizon linked clone desktops, identifying and resolving specific issues related to cloning.
  • Develop expertise in troubleshooting instant clones, understanding the nuances that differentiate them from linked clones.
  • Learn to troubleshoot issues related to the Windows client in a VMware Horizon environment.
  • Understand the key ports and protocols essential for VMware Horizon connectivity and optimization.
  • Optimize the VMware Blast protocol for enhanced performance, and troubleshoot common issues like black screens and applying Group Policy Objects (GPOs) effectively.

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