VMware Horizon 8: Virtual Desktop Troubleshooting Training Course

VMware Horizon 8: Virtual Desktop Troubleshooting Certification Training Course Overview

This course provides the participants to develop skills in resolving common issues which occur in a VMware Horizon® environment. Participants will engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.


  • System operators, administrators, and integrators who are having good experience and responsible for managing and maintaining VMware Horizon solutions
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VMware Horizon 8: Virtual Desktop Troubleshooting Training Course (Duration : 16 Hours) Download Course Contents

Live Online Training
Group Training
Fee: On Request
06 - 07 Dec 09:00 AM - 05:00 PM CST
(8 Hours/Day)
03 - 04 Jan 09:00 AM - 05:00 PM CST
(8 Hours/Day)
1-on-1 Training (GTR)
Fee: On Request
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training
Duration : On Request
Fee : On Request
On Request
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Course Modules

Module 1: Course Introduction
  • Introductions and course logistics
  • Course objectives
Module 2: Overview of Virtualization Desktop Troubleshooting
  • Structured approach to troubleshoot configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem
Module 3: Command-Line Tools and Backup Options
  • Command-line tools
  • Backing-up and restoring VMware Horizon databases
Module 5: Troubleshooting Instant Clones
  • Troubleshooting instant clones
Module 7: Ports and Protocols
  • Key ports and protocols
  • Optimize Blast
  • Black Screen
  • Applying GPO’s
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Course Prerequisites
  • Experience with virtualized desktop implementation
  • Familiarity with VMware Horizon
  • VMware Horizon 8 Skills for Virtual Desktop Management

Upon completion of this course, you will be able to accomplish:

  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a Horizon environment
  • Troubleshooting issues with linked and instant clones
  • Optimize protocols for best end-user experience