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VMware Horizon 8: Virtual Desktop Troubleshooting Course Overview

VMware Horizon 8: Virtual Desktop Troubleshooting Course Overview

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The VMware Horizon 8: Virtual Desktop Troubleshooting course is designed to equip learners with the skills necessary to diagnose and resolve issues within a VMware Horizon environment. Through a series of modules and lessons, participants will learn a structured approach to troubleshooting, including methods for identifying, documenting, and solving configuration and operational problems.

Module 1 sets the stage with course logistics and objectives. Module 2 delves into the Troubleshooting process, teaching a systematic approach to problem resolution. Module 3 introduces Command-line tools and covers the crucial aspects of Backing up and restoring Horizon databases. In Module 4 and Module 5, the course focuses on specific technologies within Horizon—namely Troubleshooting linked clone desktops and instant clones, respectively.

Module 6 examines issues related to the Windows client, while Module 7 educates on Key ports and protocols, Optimizing the Blast protocol, Resolving black screen issues, and applying Group Policy Objects (GPOs).

Learners will benefit from gaining hands-on experience and deep insights into the inner workings of VMware Horizon 8, enhancing their ability to maintain and optimize virtual desktop infrastructures.
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Following courses are similar to VMware Horizon 8: Virtual Desktop Troubleshooting

1. VMware Horizon 8: Troubleshooting Bootcamp The "Deploy and Manage" course for VMware Horizon 8 is focused on the deployment and management of the Horizon 8 environment, while the "Infrastructure Administration" course covers advanced infrastructure administration topics Read More

Target Audience for VMware Horizon 8: Virtual Desktop Troubleshooting

The VMware Horizon 8: Virtual Desktop Troubleshooting course is for IT professionals seeking to master virtual desktop infrastructure challenges.


  • IT Support Specialists
  • System Administrators
  • System Engineers
  • Infrastructure Architects
  • Desktop Support Technicians
  • Virtual Desktop Infrastructure (VDI) Engineers
  • Network Administrators
  • IT Consultants specializing in VMware solutions
  • Operational Support Staff working with VMware Horizon environments
  • Technical Professionals looking to advance their troubleshooting skills


Learning Objectives - What you will Learn in this VMware Horizon 8: Virtual Desktop Troubleshooting?

Introduction to Learning Outcomes and Concepts:

The VMware Horizon 8: Virtual Desktop Troubleshooting course equips learners with the skills to diagnose and resolve common issues in VMware virtual desktop environments, utilizing structured troubleshooting methods and command-line tools.

Learning Objectives and Outcomes:

  • Understand the course structure, logistics, and the key objectives for troubleshooting VMware Horizon environments.
  • Learn a structured approach to troubleshoot configuration and operational problems in VMware Horizon.
  • Master the application of troubleshooting methods and effectively document problem-solving steps.
  • Gain proficiency in using command-line tools to diagnose and manage VMware Horizon instances.
  • Acquire the skills to back up and restore VMware Horizon databases to ensure data integrity.
  • Troubleshoot Horizon linked clone desktops, identifying and resolving specific issues related to cloning.
  • Develop expertise in troubleshooting instant clones, understanding the nuances that differentiate them from linked clones.
  • Learn to troubleshoot issues related to the Windows client in a VMware Horizon environment.
  • Understand the key ports and protocols essential for VMware Horizon connectivity and optimization.
  • Optimize the VMware Blast protocol for enhanced performance, and troubleshoot common issues like black screens and applying Group Policy Objects (GPOs) effectively.

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