VMware Horizon 8: Virtual Desktop Troubleshooting Course Overview

VMware Horizon 8: Virtual Desktop Troubleshooting Course Overview

The VMware Horizon 8: Virtual Desktop Troubleshooting course is designed to equip learners with the skills necessary to diagnose and resolve issues within a VMware Horizon environment. Through a series of modules and lessons, participants will learn a structured approach to troubleshooting, including methods for identifying, documenting, and solving configuration and operational problems.

Module 1 sets the stage with course logistics and objectives. Module 2 delves into the troubleshooting process, teaching a systematic approach to problem resolution. Module 3 introduces command-line tools and covers the crucial aspects of backing up and restoring Horizon databases. In Module 4 and Module 5, the course focuses on specific technologies within Horizon—namely troubleshooting linked clone desktops and instant clones, respectively.

Module 6 examines issues related to the Windows client, while Module 7 educates on key ports and protocols, optimizing the Blast protocol, resolving black screen issues, and applying Group Policy Objects (GPOs).

Learners will benefit from gaining hands-on experience and deep insights into the inner workings of VMware Horizon 8, enhancing their ability to maintain and optimize virtual desktop infrastructures.

Purchase This Course

1,350

  • Live Training (Duration : 16 Hours)
  • Per Participant
  • Guaranteed-to-Run (GTR)
  • date-img
  • date-img

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

  • Live Training (Duration : 16 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

Request More Information

Email:  WhatsApp:

Koenig's Unique Offerings

Koenig Solutions bagged the VMware partner of the year award 2023 for its contribution towards their learning business

Following courses are similar to VMware Horizon 8: Virtual Desktop Troubleshooting

1. VMware Horizon 8: Troubleshooting Bootcamp The "Deploy and Manage" course for VMware Horizon 8 is focused on the deployment and management of the Horizon 8 environment, while the "Infrastructure Administration" course covers advanced infrastructure administration topics Read More

Course Prerequisites

Certainly! To ensure that participants are prepared to successfully engage in the VMware Horizon 8: Virtual Desktop Troubleshooting course, the following minimum prerequisites are recommended:


  • Fundamental understanding of VMware vSphere® and VMware Horizon® technologies
  • Experience with working on Microsoft Windows Active Directory administration
  • Basic knowledge of virtual desktop infrastructure (VDI) concepts
  • Familiarity with VMware Horizon desktop and infrastructure components
  • Ability to navigate and manage Windows operating systems, particularly in a networked environment
  • Basic understanding of network protocols, such as TCP/IP, and networking concepts

It is important to note that these prerequisites are intended to provide a foundation for the course material and optimize the learning experience. They are not designed to discourage interested learners but rather to ensure that they have a baseline understanding that will enable them to fully benefit from the course content.


Target Audience for VMware Horizon 8: Virtual Desktop Troubleshooting

The VMware Horizon 8: Virtual Desktop Troubleshooting course is for IT professionals seeking to master virtual desktop infrastructure challenges.


  • IT Support Specialists
  • System Administrators
  • System Engineers
  • Infrastructure Architects
  • Desktop Support Technicians
  • Virtual Desktop Infrastructure (VDI) Engineers
  • Network Administrators
  • IT Consultants specializing in VMware solutions
  • Operational Support Staff working with VMware Horizon environments
  • Technical Professionals looking to advance their troubleshooting skills


Learning Objectives - What you will Learn in this VMware Horizon 8: Virtual Desktop Troubleshooting?

Introduction to Learning Outcomes and Concepts:

The VMware Horizon 8: Virtual Desktop Troubleshooting course equips learners with the skills to diagnose and resolve common issues in VMware virtual desktop environments, utilizing structured troubleshooting methods and command-line tools.

Learning Objectives and Outcomes:

  • Understand the course structure, logistics, and the key objectives for troubleshooting VMware Horizon environments.
  • Learn a structured approach to troubleshoot configuration and operational problems in VMware Horizon.
  • Master the application of troubleshooting methods and effectively document problem-solving steps.
  • Gain proficiency in using command-line tools to diagnose and manage VMware Horizon instances.
  • Acquire the skills to back up and restore VMware Horizon databases to ensure data integrity.
  • Troubleshoot Horizon linked clone desktops, identifying and resolving specific issues related to cloning.
  • Develop expertise in troubleshooting instant clones, understanding the nuances that differentiate them from linked clones.
  • Learn to troubleshoot issues related to the Windows client in a VMware Horizon environment.
  • Understand the key ports and protocols essential for VMware Horizon connectivity and optimization.
  • Optimize the VMware Blast protocol for enhanced performance, and troubleshoot common issues like black screens and applying Group Policy Objects (GPOs) effectively.

Technical Topic Explanation

Troubleshooting process

Troubleshooting is a problem-solving process that aims to diagnose and fix errors in systems or devices. It typically involves several steps: identifying the problem, hypothesizing the probable cause, testing the hypothesis, and implementing a solution. In the context of IT, troubleshooting is crucial for maintaining system functionality. For instance, VMWare troubleshooting training or Azure VDI training provides specific skills on how to manage and fix issues within virtual environments. Similarly, VMware Horizon 8 and Windows Virtual Desktop training equip professionals with advanced skills to efficiently solve problems in these specific platforms.

Command-line tools

Command-line tools are computer programs used to execute tasks through text commands from a terminal or console, rather than through a graphical user interface. Professionals use these tools for various purposes such as managing files, software, and system configurations efficiently. Command-line tools are crucial in environments managing virtual desktops and servers, for instance, configuring and troubleshooting Windows Virtual Desktops or VMware environments. They facilitate rapid troubleshooting and streamlined management of virtual systems, essential for IT professionals in roles focused on system administration, network management, and technical support.

Backing up and restoring Horizon databases

Backing up and restoring Horizon databases involve creating copies of database files to prevent data loss and ensuring quick recovery in case of system failure. This process is crucial in managing VMware Horizon environments. Regular backups help secure your virtual desktop infrastructure, while restoration processes are tested to ensure quick recovery. Key components include VMware advanced troubleshooting techniques, which detect and resolve issues during backup and restoration. Engaging in thorough VMware Horizon 8 training enhances your understanding and skills necessary for effective management of these processes, optimizing both system performance and business continuity.

Troubleshooting linked clone desktops

Troubleshooting linked clone desktops involves diagnosing and resolving issues in a virtual desktop environment where each desktop is a copy, or clone, of a master image. Key skills include identifying problems that occur during the cloning process, resolving synchronization errors, and ensuring efficient storage utilization. Training courses like VMware Horizon 8 training and VMware advanced troubleshooting can enhance your ability to manage and troubleshoot these environments effectively. Understanding the foundation of linked clones within VMware's framework is crucial, as is staying updated with best practices for maintenance and problem resolution in virtualized settings.

Key ports and protocols

Ports and protocols are fundamental for enabling computers to communicate over networks. Ports are virtual points where network connections start and finish. Protocols are rules defining how data is transmitted across a network. For example, HTTP (port 80) is used for web traffic, and SMTP (port 25) relates to email transmission. Understanding these is essential for network management and troubleshooting, akin to learning how traffic flows through various streets in a city. Proper knowledge of ports and protocols helps in configuring and managing virtual network infrastructures in platforms like VMware and Azure, vital for deploying and troubleshooting virtual desktop environments.

Optimizing the Blast protocol

Optimizing the BLAST protocol involves refining the process to enhance the efficiency and accuracy of sequence alignment in biological databases. This includes adjusting parameters to balance speed and sensitivity, utilizing computing resources effectively, and integrating advanced algorithms for better performance. Effective optimization can significantly improve the throughput of data analysis in bioinformatics, which is essential in genomic research and other biological inquiries. Through careful parameter setting and system configuration, researchers can achieve faster and more precise results in identifying genetic similarity and variations.

Resolving black screen issues

Resolving a black screen issue often revolves around identifying and rectifying faults in system connections, hardware malfunctions, or software glitches. In virtual desktop environments such as VMware Horizon 8 or Azure VDI, troubleshooting may involve restarting VMs, checking VM console settings, or updating graphics drivers. Comprehensive vmware troubleshooting training or vmware advanced troubleshooting can equip professionals with the necessary skills to diagnose and fix these issues efficiently. Additionally, windows virtual desktop training can provide insights into specific challenges and solutions relevant to Microsoft's virtual desktop offerings.

Applying Group Policy Objects (GPOs)

Applying Group Policy Objects (GPOs) in a network environment involves configuring settings for user and computer operations within a Microsoft Windows domain. GPOs provide centralized management of settings, such as security and user permissions, helping administrators ensure consistency and compliance across devices and users. Once set, these policies are automatically applied to groups or all users based on membership, significantly simplifying administration tasks and enhancing security. For Windows environments, GPOs are essential for efficient network management and policy enforcement, often used in conjunction with tools like Windows Virtual Desktop Training to further optimize and secure the infrastructure.

Target Audience for VMware Horizon 8: Virtual Desktop Troubleshooting

The VMware Horizon 8: Virtual Desktop Troubleshooting course is for IT professionals seeking to master virtual desktop infrastructure challenges.


  • IT Support Specialists
  • System Administrators
  • System Engineers
  • Infrastructure Architects
  • Desktop Support Technicians
  • Virtual Desktop Infrastructure (VDI) Engineers
  • Network Administrators
  • IT Consultants specializing in VMware solutions
  • Operational Support Staff working with VMware Horizon environments
  • Technical Professionals looking to advance their troubleshooting skills


Learning Objectives - What you will Learn in this VMware Horizon 8: Virtual Desktop Troubleshooting?

Introduction to Learning Outcomes and Concepts:

The VMware Horizon 8: Virtual Desktop Troubleshooting course equips learners with the skills to diagnose and resolve common issues in VMware virtual desktop environments, utilizing structured troubleshooting methods and command-line tools.

Learning Objectives and Outcomes:

  • Understand the course structure, logistics, and the key objectives for troubleshooting VMware Horizon environments.
  • Learn a structured approach to troubleshoot configuration and operational problems in VMware Horizon.
  • Master the application of troubleshooting methods and effectively document problem-solving steps.
  • Gain proficiency in using command-line tools to diagnose and manage VMware Horizon instances.
  • Acquire the skills to back up and restore VMware Horizon databases to ensure data integrity.
  • Troubleshoot Horizon linked clone desktops, identifying and resolving specific issues related to cloning.
  • Develop expertise in troubleshooting instant clones, understanding the nuances that differentiate them from linked clones.
  • Learn to troubleshoot issues related to the Windows client in a VMware Horizon environment.
  • Understand the key ports and protocols essential for VMware Horizon connectivity and optimization.
  • Optimize the VMware Blast protocol for enhanced performance, and troubleshoot common issues like black screens and applying Group Policy Objects (GPOs) effectively.
VMware Horizon 8: Virtual Desktop Troubleshooting