VMware Horizon 8: Infrastructure Troubleshooting Advanced
VMware Horizon 8: Infrastructure Troubleshooting delivers advanced skills for system administrators and integrators responsible for maintaining Horizon environments, equipping them to resolve critical infrastructure issues in Connection Server, Unified Access Gateway, and Cloud Pod Architecture. With 83% of enterprises relying on VMware for digital workspace solutions, this course enables professionals to minimize downtime using proven troubleshooting methodologies and log analysis.
This course prepares learners for the VCP-DTM 2024 certification (exam 2V0-51.23), with Koenig’s Guaranteed-to-Run scheduling and 30-day lab access for hands-on practice. Graduates gain confidence to optimize BLAST performance, secure connections, and advance into senior end-user computing roles.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The VMware Horizon 8: Infrastructure Troubleshooting course by VMware is a three-day, hands-on training program designed for system administrators, system integrators, and Tier 1 support engineers responsible for managing and maintaining VMware Horizon environments. While there is no direct exam tied to this specific course, it serves as recommended preparation for the VCAP-DTM Deploy 2024 certification, which validates advanced deployment skills in virtual desktop infrastructure. This training equips professionals with the expertise to diagnose and resolve complex infrastructure issues in enterprise deployments, where over 70% of Fortune 500 companies use VMware Horizon for secure remote access and digital workspace solutions. Participants gain targeted skills in troubleshooting critical components such as connection failures, authentication errors, and performance bottlenecks.
Students engage with core VMware technologies including VMware Horizon Connection Server, Unified Access Gateway (UAG), BLAST display protocol, Cloud Pod Architecture, AD LDS replication, and vSphere integration. Through immersive labs using actual VMware vCenter Server and Horizon Console environments, learners configure load balancers, analyze log files from Connection Server, troubleshoot UAG certificate mismatches, and optimize BLAST settings for WAN and work-from-home scenarios. A key component is the VMware Horizon Challenge Lab, where participants diagnose and resolve simulated real-world infrastructure outages, applying systematic troubleshooting methodologies to restore service across multi-site desktop environments. The lab environment leverages native VMware tools such as tcpdump, curl, and vdmadmin CLI commands to monitor health, test connectivity, and validate configurations.
This course prepares IT professionals for the VCAP-DTM Deploy 2024 certification, a credential recognized across the industry for validating advanced desktop management expertise. Certified professionals report average salary increases of 20–25%, with senior VMware administrators earning between $95,000 and $130,000 annually in North America. Koenig Solutions enhances this learning path with Guaranteed-to-Run scheduling, official VMware courseware, and access to expert instructors via 1-on-1 mentoring, ensuring personalized guidance. Completing VMware Horizon 8: Infrastructure Troubleshooting positions learners to lead mission-critical support operations and advance into roles such as Senior VDI Engineer or End-User Computing Architect.
What You'll Learn
Prerequisites
- Completion of VMware Horizon 8: Deploy and Manage or equivalent experience with Horizon 7/8 deployment is recommended for mastering VMware Horizon 8: Infrastructure Troubleshooting, a comprehensive course by VMware that enhances your ability to diagnose and resolve issues in virtual desktop environments.
- Ability to open a virtual machine console on VMware vCenter Server and access the guest operating system is essential for troubleshooting VMware Horizon 8 environments effectively.
- Experience using VMware vSphere Web Client to monitor virtual machines, datastores, and networks supports efficient management of VMware Horizon 8 infrastructures.
- Proficiency in configuring Active Directory services including DNS, DHCP, and time synchronization is crucial for maintaining seamless VMware Horizon 8 deployments.
- Ability to configure Windows systems for Remote Desktop Connections and manage Group Policy objects helps in resolving user access issues within VMware Horizon 8.
- Experience building ODBC connections to SQL Server databases is beneficial for troubleshooting backend data connectivity in VMware Horizon 8 setups.
Certification Exam
Everything you need to know about the VMware Horizon 8: Infrastructure Troubleshooting certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– VMware Horizon 8: Infrastructure Troubleshooting and Connection Server Mastery
2
Day 2– Unified Access Gateway Deployment and Troubleshooting
3
Day 3– BLAST Configuration and Performance Optimization
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of VMware Horizon 8: Infrastructure Troubleshooting certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the VMware Horizon 8: Infrastructure Troubleshooting certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- VMware Horizon Administrator
- Virtual Desktop Infrastructure Engineer
- Horizon Infrastructure Specialist
- End User Computing Engineer
- Desktop Virtualization Consultant
- VDI Troubleshooting Engineer
Companies Hiring
and 5,000+ organizations worldwide seeking VMware Horizon 8: Infrastructure Troubleshooting certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
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“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
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100+ Learners Trained ✓ Verified -
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
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“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
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“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the VMware Horizon 8: Infrastructure Troubleshooting training course
Is the certification exam included in the VMware Horizon 8: Infrastructure Troubleshooting course fee, and what is the cost if separate?
What training formats are available for VMware Horizon 8: Infrastructure Troubleshooting, and does Koenig offer Guaranteed-to-Run scheduling?
How long is lab access provided for VMware Horizon 8: Infrastructure Troubleshooting, and what type of environment is used?
What is Koenig's rescheduling and cancellation policy for the VMware Horizon 8: Infrastructure Troubleshooting course?
What is the format, number of questions, passing score, and time limit for the VMware Horizon 8.x Professional (2V0-51.23) exam?
How long is the VCP-DTM 2024 certification valid, and what is the renewal process and cost?
What post-training support does Koenig provide after completing the VMware Horizon 8: Infrastructure Troubleshooting course?
What are the prerequisites or prior experience needed for the VMware Horizon 8: Infrastructure Troubleshooting course?
What salary increase or career impact can one expect after earning the VCP-DTM 2024 certification through this course?
How does instructor-led training from Koenig compare to self-study for mastering VMware Horizon 8 infrastructure troubleshooting?
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Learn more about VMware Horizon 8: Infrastructure Troubleshooting before you enroll
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