VMware Workspace ONE: Deploy and Manage [v22.x] Course Overview

VMware Workspace ONE: Deploy and Manage [v22.x] Course Overview

The VMware Workspace ONE: Deploy and Manage [V22.x] course is a comprehensive training program designed to equip learners with the knowledge and skills necessary to implement and manage the Workspace ONE platform. This course covers the platform's architecture, administration, Enterprise integrations, Device onboarding, Endpoint management, Application deployment, Email configuration, Content sharing, and Maintenance.

Participants will explore various aspects of the Workspace ONE solution, including how to navigate and customize the console, manage users and devices, configure Enterprise integrations, and ensure High availability. The course also delves into Productivity integrations, SAML 2.0 authentication, Mobile single sign-on, and the intelligence and automation features of Workspace ONE Intelligence™.

By the end of the course, learners will be well-versed in the Workspace ONE Deploy and Manage process, enabling them to efficiently deploy, manage, and secure devices and applications across an enterprise environment. This training is essential for IT professionals looking to harness the power of VMware's digital workspace platform to enhance organizational efficiency and security.

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Course Prerequisites

To ensure that participants can fully benefit from the VMware Workspace ONE: Deploy and Manage [V22.x] course, the following prerequisites are recommended:


  • Fundamental knowledge of VMware vSphere® and VMware Horizon®.
  • Basic understanding of Active Directory, including concepts such as user groups and directory services.
  • Familiarity with enterprise systems administration, and an understanding of the administrative concepts for mobile device management (MDM) and mobile application management (MAM).
  • Working knowledge of network protocols and configurations such as VPN, certificates, and firewalls.
  • Experience with Windows or Linux administration skills is beneficial but not required.

These prerequisites are intended to provide a baseline for the training, enabling a smoother learning experience. If you lack some of the knowledge or experience listed, you may still take the course; however, you might need to invest extra time outside of class to grasp the more complex topics.


Target Audience for VMware Workspace ONE: Deploy and Manage [V22.x]

The VMware Workspace ONE: Deploy and Manage [V22.x] course is designed for IT professionals seeking to master unified endpoint management.


  • IT Administrators responsible for endpoint management and security


  • Systems Engineers focused on enterprise mobility and digital workspace solutions


  • Network Operations personnel involved in device management and security


  • IT Security Professionals overseeing organizational device compliance and data protection


  • Workspace ONE Solution Architects designing and implementing UEM strategies


  • Support Technicians providing tier I/II support for managed devices


  • Cloud Services Administrators managing SaaS solutions like Workspace ONE


  • Systems Integrators deploying and managing cross-platform device management solutions


  • IT Managers overseeing IT infrastructure and end-user computing environments


  • Technical Consultants advising organizations on digital workspace solutions


  • Mobility Specialists focusing on mobile device management and security


  • Virtualization Specialists managing virtual desktops and applications


  • Identity and Access Management Professionals working with SSO and authentication services


  • Enterprise Architects planning IT frameworks that integrate with Workspace ONE


  • Professionals aiming for VMware certifications related to Workspace ONE UEM


  • IT Decision Makers evaluating or improving their organization's device management strategy


  • Technical Sales Engineers and Pre-sales Analysts specializing in selling VMware solutions




Learning Objectives - What you will Learn in this VMware Workspace ONE: Deploy and Manage [V22.x]?

Brief Introduction

The VMware Workspace ONE: Deploy and Manage [V22.x] course equips participants with the skills to deploy, configure, and manage the Workspace ONE UEM platform effectively.

Learning Objectives and Outcomes

  • Understand the architecture, features, and benefits of Workspace ONE UEM, ensuring high availability and disaster recovery.
  • Navigate and customize the Workspace ONE UEM console, including management hierarchy, Hub Services, and permissions.
  • Integrate Workspace ONE with directory services and implement certificate authentication for secure access.
  • Conduct device onboarding, configure autodiscovery, and utilize the Workspace ONE Intelligent Hub app for endpoint management.
  • Manage device and user profiles, understand policy management for Windows and macOS, and set up compliance policies.
  • Employ alternative management methods like device staging and product provisioning for diverse endpoints.
  • Administer application lifecycle, from deployment to management of public, internal, and paid apps within Workspace ONE.
  • Configure supported email clients, including Exchange Active Sync profiles, and understand email infrastructure integration.
  • Leverage Content Gateway and content repositories integration to facilitate secure content sharing.
  • Integrate Workspace ONE UEM with Workspace ONE Access, enabling unified endpoint and access management with SAML and mobile single sign-on.
  • Utilize VMware Workspace ONE Intelligence for data-driven insights and automation to enhance workspace management.

Technical Topic Explanation

Administration

Administration in the context of technology involves the management and oversight of IT systems and networks to ensure they operate efficiently and securely. It includes tasks such as configuring hardware and software, setting up user access controls, monitoring system performance, and updating systems to protect against vulnerabilities. The role requires a blend of technical skills to manage complex systems and soft skills such as problem-solving and effective communication to coordinate with various teams and manage issues that arise. Administrators play a critical role in keeping digital operations running smoothly and supporting the overall IT infrastructure of an organization.

Enterprise integrations

Enterprise integrations involve combining various business systems and software applications to ensure they work seamlessly together. This process enhances the efficiency of business operations by allowing data to flow smoothly across different platforms, reducing manual work, and improving data accuracy. Whether using cloud services, proprietary software, or on-premises solutions, the goal remains to create a unified infrastructure that supports real-time data exchange and integration of business processes across an organization. This integration helps companies respond faster to market changes, improve customer service, and drive innovation by optimizing the use of their technological resources.

Device onboarding

Device onboarding refers to the process of integrating new devices into an existing network or system, ensuring they are properly configured and secure. This includes setting up necessary software, user configurations, and security protocols. An efficient onboarding process is crucial for organizations to enable seamless operations and maintain security standards. Tools like VMware Workspace ONE help streamline this process by delivering a unified platform to deploy and manage devices across various operating environments, improving productivity and compliance with IT policies. Workspace ONE allows professionals to automate device setup, making onboarding faster and more efficient.

Endpoint management

Endpoint management refers to the processes and technologies used to monitor, manage, and secure various devices (like laptops, smartphones, tablets) that are connected to a corporate network. Key activities include installing software updates, deploying security patches, and ensuring that devices comply with company policies. This approach helps organizations protect their data and maintain consistent performance across all user devices. With solutions like VMware Workspace ONE, companies can streamline these activities by centrally managing all endpoints, deploying and managing applications and services efficiently, allowing both IT and users to operate more effectively.

Application deployment

Application deployment involves releasing a software application so that it can be used in a live environment, after thorough testing and verification. This process can vary greatly depending on the environment and the technology used, such as local servers or cloud platforms. It often involves steps such as planning, preparing the environment, deploying the software, and post-deployment monitoring and management. Effective deployment ensures that the software performs well in the production environment, meeting user expectations and security requirements while minimizing downtime and negative impact on existing systems.

Email configuration

Email configuration involves setting up your email account so you can send and receive messages through an email client or app. This process typically requires inputting specific details such as your email address, password, incoming (IMAP or POP) and outgoing (SMTP) server settings. Correctly configuring these settings allows your email client to retrieve and deliver emails properly from your mail server. It's essential for maintaining seamless communication in professional and personal environments, ensuring that you can reliably interact via email across different devices and platforms.

Content sharing

Content sharing is the process of distributing digital content, such as documents, images, and videos, across different platforms or to multiple users. This can be achieved through various methods including email, social media, cloud storage, and specialized content management systems. The goal is to ensure that the right information is accessible to the right people, facilitating collaboration, communication, and efficiency in professional and personal settings. Effective content sharing is crucial in today's digital age, helping teams stay connected and informed, enhancing productivity, and enabling remote work.

Maintenance

Maintenance in a professional context refers to the process of regularly inspecting, cleaning, repairing, and ensuring the operational functionality of systems and equipment. It involves preventive measures to avoid breakdowns and corrective actions to fix issues when they occur. The goal is to extend the lifespan of assets, improve safety and efficiency, and reduce operational downtime and costs. Effective maintenance can be aided by technology, such as software management tools, which help track the performance and service requirements of machinery or systems, ensuring timely interventions and continuous reliable operation.

High availability

High availability refers to systems or services designed to be operational and accessible without interruptions over a long period. It aims to minimize downtime, preventing disruptions in operations by using redundant components and fault-tolerant designs. This ensures that if one part fails, another can seamlessly take over, maintaining service continuity. High availability is crucial for critical systems where even a short downtime can lead to significant losses or safety issues. It's commonly implemented in various IT environments, including networks, servers, and databases, to ensure they remain highly available and reliable.

Productivity integrations

Productivity integrations refer to combining different software tools and platforms to streamline and enhance workflow efficiency. Essentials like email, calendars, and communication apps can be integrated with project management and data processing tools to create a unified system. This allows for seamless data transfer, improved task management, and faster decision-making. Particularly, using platforms like VMware Workspace ONE, you can deploy and manage your devices and apps across a variety of platforms, ensuring that all your tools work together efficiently and effectively, ultimately boosting overall productivity in any workspace environment.

SAML 2.0 authentication

SAML 2.0 (Security Assertion Markup Language) authentication is a process that allows a user to log in to multiple applications with one set of credentials, enhancing security and simplifying the user experience. It works by having a central identity provider that verifies the user's credentials and sends a confirmation to the service provider. This method ensures secure and seamless access across different systems without the need to remember multiple passwords, streamlining the management of digital identities in a reliable and efficient manner.

Mobile single sign-on

Mobile single sign-on is a technology that allows users to access multiple applications on their mobile devices using just one set of login credentials. This means once you authenticate yourself on one app, you can seamlessly access others without needing to sign in again, enhancing security and user convenience. It simplifies user experience and enhances productivity by eliminating repeated login prompts, especially beneficial in environments using solutions like VMware Workspace ONE that manage deployments across different devices and apps efficiently.

Target Audience for VMware Workspace ONE: Deploy and Manage [V22.x]

The VMware Workspace ONE: Deploy and Manage [V22.x] course is designed for IT professionals seeking to master unified endpoint management.


  • IT Administrators responsible for endpoint management and security


  • Systems Engineers focused on enterprise mobility and digital workspace solutions


  • Network Operations personnel involved in device management and security


  • IT Security Professionals overseeing organizational device compliance and data protection


  • Workspace ONE Solution Architects designing and implementing UEM strategies


  • Support Technicians providing tier I/II support for managed devices


  • Cloud Services Administrators managing SaaS solutions like Workspace ONE


  • Systems Integrators deploying and managing cross-platform device management solutions


  • IT Managers overseeing IT infrastructure and end-user computing environments


  • Technical Consultants advising organizations on digital workspace solutions


  • Mobility Specialists focusing on mobile device management and security


  • Virtualization Specialists managing virtual desktops and applications


  • Identity and Access Management Professionals working with SSO and authentication services


  • Enterprise Architects planning IT frameworks that integrate with Workspace ONE


  • Professionals aiming for VMware certifications related to Workspace ONE UEM


  • IT Decision Makers evaluating or improving their organization's device management strategy


  • Technical Sales Engineers and Pre-sales Analysts specializing in selling VMware solutions




Learning Objectives - What you will Learn in this VMware Workspace ONE: Deploy and Manage [V22.x]?

Brief Introduction

The VMware Workspace ONE: Deploy and Manage [V22.x] course equips participants with the skills to deploy, configure, and manage the Workspace ONE UEM platform effectively.

Learning Objectives and Outcomes

  • Understand the architecture, features, and benefits of Workspace ONE UEM, ensuring high availability and disaster recovery.
  • Navigate and customize the Workspace ONE UEM console, including management hierarchy, Hub Services, and permissions.
  • Integrate Workspace ONE with directory services and implement certificate authentication for secure access.
  • Conduct device onboarding, configure autodiscovery, and utilize the Workspace ONE Intelligent Hub app for endpoint management.
  • Manage device and user profiles, understand policy management for Windows and macOS, and set up compliance policies.
  • Employ alternative management methods like device staging and product provisioning for diverse endpoints.
  • Administer application lifecycle, from deployment to management of public, internal, and paid apps within Workspace ONE.
  • Configure supported email clients, including Exchange Active Sync profiles, and understand email infrastructure integration.
  • Leverage Content Gateway and content repositories integration to facilitate secure content sharing.
  • Integrate Workspace ONE UEM with Workspace ONE Access, enabling unified endpoint and access management with SAML and mobile single sign-on.
  • Utilize VMware Workspace ONE Intelligence for data-driven insights and automation to enhance workspace management.