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We're here to help you find itIT Service Management (ITSM) Implementation Course Overview
The IT Service Management (ITSM) Implementation course is designed to provide learners with an in-depth understanding of ITSM best practices and principles, along with practical skills for implementing ITSM processes using ServiceNow. This course covers a wide range of topics, from the fundamentals of ITSM to specific modules such as incident, problem, and change management.
By the end of the course, learners will be equipped with the knowledge to effectively set up, manage, and maintain IT services using ServiceNow's ITSM tools. This involves hands-on labs that allow learners to apply concepts in real-world scenarios, enhancing their practical skills. Successful completion of the course will prepare participants for the ServiceNow ITSM implementation certification, ensuring they have the credentials to back their expertise.
The ServiceNow ITSM implementation training is structured to provide a comprehensive learning path from foundational concepts to advanced management techniques, making it ideal for IT professionals looking to specialize in ITSM or organizations aiming to adopt ServiceNow ITSM solutions.
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♱ Excluding VAT/GST
Classroom Training price is on request
♱ Excluding VAT/GST
Classroom Training price is on request
To ensure that learners can successfully undertake training in the IT Service Management (ITSM) Implementation course and fully benefit from its content, the following minimum prerequisites are recommended:
Please note that while prior experience with ITSM frameworks (like ITIL®) and standards can be beneficial, it is not a strict requirement for this course. The course is designed to introduce ITSM principles to those who may be new to the field, as well as to enhance the knowledge of those with some background.
The ITSM Implementation course is designed for professionals involved in managing and improving IT services.
This course provides a comprehensive understanding of IT Service Management implementation, focusing on key principles, frameworks, and practical application within IT environments.