Microsoft Office 365 Administration and Troubleshooting Training Course

10997-D Office 365 Administration and Troubleshooting Certification Training Course Overview

Enroll for 3-day 10997-D Office 365 Administration and Troubleshooting training course from Koenig Solutions accredited by Microsoft. In this course you will learn administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies.

Through a blend of hands-on labs and interactive lectures, you will learn about administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Teams. It also covers security and compliance features of Office 365.

Target Audience:

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.

Learning Objectives:

After completing this course, you will be able to:

  • Describe Office 365 services.
  • Administer Office 365 by using the Microsoft 365 admin center, Office 365 services admin centers, an
  • Administer and troubleshoot directory synchronization and directory objects.
  • Administer and troubleshoot Exchange Online.
  • Administer and troubleshoot Teams.
  • Administer and troubleshoot SharePoint Online.
  • Plan and deploy Microsoft 365 Apps for enterprise.
  • Administer and troubleshoot compliance and security in Office 365.

 

 

 

Microsoft Office 365 Administration and Troubleshooting Training Course (Duration : 24 Hours) Download Course Contents

Live Virtual Classroom
Group Training 1200
02 - 04 Aug 09:00 AM - 05:00 PM CST
(8 Hours/Day)

06 - 08 Sep GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)

1-on-1 Training (GTR) 1350
4 Hours
8 Hours
Week Days
Week End

Start Time : At any time

12 AM
12 PM

GTR=Guaranteed to Run
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request
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Course Modules

Module 1: Office 365 services
  • Overview of the Office 365 services
  • Overview of Microsoft 365 and Office 365 licensing
  • Microsoft 365 tenant configuration
  • Office 365 clients
  • Setting up a Microsoft 365 lab environment
  • Configuring Office 365 Services
Module 2: Office 365 administration, tools, and techniques
  • Managing Office 365 with the administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Microsoft 365
  • Troubleshooting administration in Office 365
  • Using the Microsoft 365 admin center
  • Administering Office 365 with Windows PowerShell
  • Configuring role-based administration
  • Troubleshooting administrative issues in Office 365
Module 3: Administering and troubleshooting directory synchronization and directory objects
  • Overview of directory synchronization and federation
  • Azure AD Connect management
  • Managing user and group objects in Microsoft 365
  • Troubleshooting objects and directory synchronization in Office 365
  • Configuring Azure AD Connect
  • Administer Office 365 by using the Microsoft 365 admin center and Office 365 services admin centers
  • Administer Office 365 by using Windows PowerShell
  • Managing password policies in Microsoft 365
  • Troubleshooting synchronization issues with user objects in Microsoft 365
Module 4: Administering and troubleshooting Exchange Online
  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online
  • Configuring and administering Exchange Online recipients
  • Configuring delegated administration
  • Configuring client access policies
  • Troubleshooting Exchange Online
Module 5: Administering and troubleshooting Teams
  • Overview of Teams
  • Administering and managing Teams
  • Creating and managing teams in Teams
  • Troubleshooting Teams
  • Configuring Teams organization settings
  • Configuring Teams user settings
  • Creating and managing teams
  • Troubleshooting Teams client issues
Module 6: Administering and troubleshooting SharePoint Online
  • Overview of SharePoint Online management
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online and OneDrive for Business
  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint site collection
  • Configuring and verifying external user sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online and OneDrive for Business
Module 7: Planning and deploying Microsoft 365 Apps for enterprise
  • Overview of Microsoft 365 Apps for enterprise
  • Managing Microsoft 365 Apps for enterprise deployments
  • Troubleshooting Microsoft 365 apps deployments
  • Preparing Microsoft 365 Apps for enterprise installations
  • Managing user-driven Microsoft 365 Apps for enterprise installations
  • Managing centralized Microsoft 365 Apps for enterprise installations
  • Troubleshooting Microsoft 365 Apps for enterprise deployments
Module 8: Administering and troubleshooting Office 365 compliance and security
  • Overview of compliance features in Office 365
  • Administering information protection in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection
  • Configuring and verifying Azure Information Protection in Office 365
  • Configuring compliance features
  • Configuring email protection
  • Troubleshooting security and compliance
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Course Prerequisites
  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
  • A minimum of one year of experience working with Active Directory Domain Services (AD DS).
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Microsoft Exchange Server 2013 or newer, Microsoft Lync 2013 Server or Skype for Business 2015 Server, and Microsoft SharePoint Server 2013 or newer is beneficial but not required.