MS-100T00: Microsoft 365 Identity and Services Course Overview

MS-100T00: Microsoft 365 Identity and Services Course Overview

The MS-100T00: Microsoft 365 Identity and Services course is designed to equip learners with the knowledge and skills necessary to evaluate, plan, migrate, deploy, and manage Microsoft 365 services. It covers essential aspects of Microsoft 365 tenant configuration, Identity synchronization, and Service management. By completing this course, learners can work towards becoming a Microsoft 365 Certified Enterprise Administrator Expert, demonstrating their expertise in evaluating, planning, deploying, and operating the office suite's services, along with identity management, policies, compliance, and supporting technologies.

Participants will learn how to manage their Microsoft 365 tenant health and services, implement Identity synchronization with Azure AD Connect, and manage applications and external access. The course also delves into key Microsoft 365 services such as Exchange Online, SharePoint Online, Microsoft Teams, and the Power Platform, ensuring a comprehensive understanding of the platform's capabilities. This training is invaluable for IT professionals seeking to effectively manage and optimize the Microsoft 365 identity and services within their organizations.

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Course Prerequisites

To successfully undertake training in the MS-100T00: Microsoft 365 Identity and Services course, the following minimum prerequisites are recommended:


  • Basic understanding of computer networks and hardware concepts.
  • Fundamental knowledge of Microsoft 365 services and its usage in an enterprise environment.
  • General IT knowledge or any relevant experience in working with IT infrastructure, including understanding of Active Directory, Exchange, and SharePoint.
  • Familiarity with Windows operating systems, preferably Windows 10.
  • Basic understanding of authentication and authorization concepts.
  • Some exposure to or experience with managing mobile devices would be beneficial though not mandatory.
  • An eagerness to learn about Microsoft 365's capabilities and its potential impact on an organization's productivity and security.

Please note that while these prerequisites are aimed at ensuring a smooth learning experience, motivated individuals with a strong willingness to learn and a commitment to understanding new technologies are encouraged to participate even if they may not meet all the above criteria. Our course is designed to accommodate varying levels of prior experience, and instructors will help bridge gaps in knowledge where necessary.


Target Audience for MS-100T00: Microsoft 365 Identity and Services

The MS-100T00: Microsoft 365 Identity and Services course is tailored for IT professionals seeking to manage and implement Microsoft 365 services.


  • Enterprise Administrators
  • Solutions Architects
  • Systems Administrators
  • IT Managers
  • Network Administrators
  • Security Administrators
  • Identity Managers
  • IT Professionals aiming for the Microsoft 365 Certified: Enterprise Administrator Expert certification
  • Technical Support Engineers with a focus on Microsoft 365 solutions
  • IT Consultants who design and implement Microsoft solutions for organizations
  • Professionals responsible for migrating to Microsoft 365 from on-premises environments
  • Cloud Administrators managing cloud services in Microsoft 365 environments
  • Compliance Officers dealing with identity and access within Microsoft 365 environments
  • Professionals working with hybrid Microsoft environments


Learning Objectives - What you will Learn in this MS-100T00: Microsoft 365 Identity and Services?

Introduction to MS-100T00: Microsoft 365 Identity and Services Course Learning Outcomes

This course equips learners with the expertise to design, configure, and manage a Microsoft 365 tenant, focusing on identity, services, and synchronization.

Learning Objectives and Outcomes

  • Plan and configure a Microsoft 365 tenant, ensuring a seamless integration with existing on-premises infrastructure.
  • Design and implement an identity and authentication solution to secure access to Microsoft 365 services.
  • Manage user accounts, licenses, and groups effectively within the Microsoft 365 admin center.
  • Add and verify custom domains to tailor the Microsoft 365 experience to business needs.
  • Ensure client connectivity to Microsoft 365 services, optimizing user experience and productivity.
  • Utilize FastTrack and Partner Services for efficient deployment and support of Microsoft 365 services.
  • Configure administrative roles to maintain a healthy and secure Microsoft 365 tenant environment.
  • Explore and manage enterprise-level services such as Exchange Online, SharePoint Online, Microsoft Teams, and Power Platform.
  • Implement and manage identity synchronization with Azure AD Connect, including understanding the password management options within Microsoft 365.
  • Configure and secure applications in Azure AD, and provide solutions for external access including the use of Azure AD App Proxy.

Technical Topic Explanation

Azure AD Connect

Azure AD Connect is a tool that helps integrate your on-premises directories with Azure Active Directory (Azure AD), allowing for a common identity for users of both cloud and on-premises applications. It effectively syncs user data, passwords, and group memberships between your local directory and the Azure AD, ensuring users have seamless access to multiple resources without needing to manage separate identities. This synchronization includes automatic updates, which are essential for maintaining the accuracy and security of user data across different platforms.

Identity synchronization

Identity synchronization involves integrating user identity information across different systems or platforms, ensuring that data about a user is consistent and up-to-date everywhere it is used. This is crucial for organizations using services like Microsoft 365, as it helps manage access to resources efficiently and securely. By using tools such as MS100, covered in the Microsoft 365 Certified Enterprise Administrator Expert certification and relevant MS 100 online training courses, professionals can learn to effectively configure and manage identity synchronization, making sure that user data is correctly aligned across various services.

Service management

Service management refers to the structured approach that aims to deliver quality services in IT organizations or departments. It involves planning, delivering, controlling, and enhancing the IT services that businesses offer to their customers. Crucial to effective service management is aligning IT services with the needs of the business, ensuring high levels of customer satisfaction, and optimizing IT resources efficiently. This approach helps in managing IT processes and services, thereby supporting the overall business goals and improving service quality continuously. It covers management of services across their lifecycle from conception to decommissioning.

Microsoft Teams

Microsoft Teams is a collaborative platform part of Microsoft 365, designed to help professionals and organizations improve communication and teamwork. It combines chat, video meetings, file storage, and application integration. The tool facilitates real-time collaboration on documents and projects, aiming to streamline workplace communication and boost productivity. Teams is integral to enhancing operational efficiency within companies, promoting a unified communication channel that supports both remote and office-based workflows. It's especially useful in preparing for Microsoft 365 Certified Enterprise Administrator Expert certifications through MS 100 online training, ensuring professionals are well-versed in enterprise administration.

Power Platform

Power Platform is a suite of Microsoft tools designed to automate processes, analyze data, and create custom applications without needing extensive coding knowledge. It connects to Microsoft 365, facilitating enhanced productivity and insights. Power Platform includes Power BI for data analytics, Power Apps for app development, Power Automate for workflow automation, and Power Virtual Agents to build chatbots. These tools enable businesses to respond quickly to their needs using Microsoft 365's environment, streamlining operations and fostering innovation efficiently.

SharePoint Online

SharePoint Online is a cloud-based service, part of the Microsoft 365 suite, that helps organizations share and manage content, knowledge, and applications to foster teamwork, quickly find information, and seamlessly collaborate across the organization. It allows users to create websites to store, organize, share, and access information from any device. Typically, SharePoint Online is a key tool for enterprises aiming to streamline project collaboration and document management, effectively aligning with Microsoft 365 Certified Enterprise Administrator Expert qualifications and serving those looking to enhance enterprise connectivity and operations.

Exchange Online

Exchange Online is a cloud-based email service provided by Microsoft as part of the Microsoft 365 suite of products. It allows businesses to host their email servers in the cloud, offering the benefits of enterprise-class email capabilities without the need for physical infrastructure. The service integrates with Outlook and can be accessed from various devices, enhancing communication and collaboration. It also includes features like anti-malware and anti-spam filtering, helping to secure your communications. Exchange Online is a key component for those aiming to become a Microsoft 365 Certified Enterprise Administrator Expert.

Target Audience for MS-100T00: Microsoft 365 Identity and Services

The MS-100T00: Microsoft 365 Identity and Services course is tailored for IT professionals seeking to manage and implement Microsoft 365 services.


  • Enterprise Administrators
  • Solutions Architects
  • Systems Administrators
  • IT Managers
  • Network Administrators
  • Security Administrators
  • Identity Managers
  • IT Professionals aiming for the Microsoft 365 Certified: Enterprise Administrator Expert certification
  • Technical Support Engineers with a focus on Microsoft 365 solutions
  • IT Consultants who design and implement Microsoft solutions for organizations
  • Professionals responsible for migrating to Microsoft 365 from on-premises environments
  • Cloud Administrators managing cloud services in Microsoft 365 environments
  • Compliance Officers dealing with identity and access within Microsoft 365 environments
  • Professionals working with hybrid Microsoft environments


Learning Objectives - What you will Learn in this MS-100T00: Microsoft 365 Identity and Services?

Introduction to MS-100T00: Microsoft 365 Identity and Services Course Learning Outcomes

This course equips learners with the expertise to design, configure, and manage a Microsoft 365 tenant, focusing on identity, services, and synchronization.

Learning Objectives and Outcomes

  • Plan and configure a Microsoft 365 tenant, ensuring a seamless integration with existing on-premises infrastructure.
  • Design and implement an identity and authentication solution to secure access to Microsoft 365 services.
  • Manage user accounts, licenses, and groups effectively within the Microsoft 365 admin center.
  • Add and verify custom domains to tailor the Microsoft 365 experience to business needs.
  • Ensure client connectivity to Microsoft 365 services, optimizing user experience and productivity.
  • Utilize FastTrack and Partner Services for efficient deployment and support of Microsoft 365 services.
  • Configure administrative roles to maintain a healthy and secure Microsoft 365 tenant environment.
  • Explore and manage enterprise-level services such as Exchange Online, SharePoint Online, Microsoft Teams, and Power Platform.
  • Implement and manage identity synchronization with Azure AD Connect, including understanding the password management options within Microsoft 365.
  • Configure and secure applications in Azure AD, and provide solutions for external access including the use of Azure AD App Proxy.
MS-100T00: Microsoft 365 Identity and Services