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Enabling and Managing Office 365 Intermediate

The "Enabling and Managing Office 365" course is designed to provide learners with the knowledge and skills required to evaluate, plan, deploy, and operate the Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course prepares learners for effectively managing an Office 365 environment, ensuring seamless communication and collaboration across a company.<br><br>Module 1 focuses on planning and provisioning <a href="ms-office-365-courses">Microsoft Office 365</a>, where participants learn about setting up an Office 365 tenant, including a pilot deployment. As learners progress through various modules, they will delve into managing users and groups, configuring client connectivity, and implementing directory synchronization using Azure AD Connect.<br><br>The course also covers planning and deploying Office 2016 ProPlus, managing Exchange Online, and configuring <a href="skype-for-business-training-course">Skype for Business</a> Online. For collaboration, SharePoint Online, OneDrive for Business, and Office 365 groups are explored. Rights management and compliance are also key components, ensuring data protection and adherence to regulations. The course concludes with monitoring, troubleshooting, and planning and configuring identity federation to secure and streamline access to Office 365 services. This comprehensive course is pivotal for IT professionals looking to enhance their Office 365 management capabilities.

40 Hours (5 Days)
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249+ professionals trained

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Course Overview

The Microsoft course Enabling and Managing Office 365 is designed to equip IT professionals with the skills needed to deploy, configure, and manage Office 365 services effectively. This training prepares candidates for the MS-203 exam: Microsoft 365 Messaging, a key step toward earning the Microsoft 365 Certified: Messaging Administrator Associate certification. It is ideal for messaging administrators, cloud administrators, and IT support specialists responsible for managing email platforms, security, compliance, and hybrid configurations in enterprise environments. With over 300 million Microsoft 365 commercial users worldwide, demand for skilled professionals who can manage secure and efficient messaging systems continues to grow across industries.

Participants will gain hands-on experience with core Microsoft 365 services including Exchange Online, Microsoft Defender for Office 365, Microsoft Purview, Microsoft Entra ID, SharePoint Online, and the Microsoft 365 admin center. The course includes immersive labs conducted in live cloud environments where students configure mail flow rules, implement anti-phishing and anti-malware policies using Defender, manage recipient objects, and set up data loss prevention (DLP) and retention policies via Purview. A key lab scenario involves setting up a hybrid messaging environment, migrating on-premises mailboxes to Exchange Online, and securing the platform with multi-factor authentication and role-based access control (RBAC), simulating real-world deployment challenges faced by enterprise administrators.

By completing this course, learners are fully prepared to pass the MS-203 certification exam, which is recognized globally as a benchmark for messaging administration expertise within Microsoft 365. Certified professionals report average annual salaries of $68,288 in the U.S., with strong career progression into senior cloud or security administration roles. Koenig Solutions enhances learning outcomes with official Microsoft courseware, 1-on-1 instructor-led training, and hands-on lab access, ensuring personalized attention and mastery of complex topics. Graduates emerge ready to lead secure, compliant, and scalable messaging solutions in modern enterprise environments.

What You'll Learn

Configure Microsoft 365 tenant domain, organization profile, and subscription settings to optimize the cloud environment.
Manage users, licenses, and groups within Microsoft 365 to control access and reduce administrative overhead.
Deploy Microsoft 365 Apps for enterprise connectivity to enable productive remote work environments.
Implement Azure Active Directory Connect synchronization to unify on-premises and cloud identities for simplified user management.
Secure the Microsoft 365 environment using identity protection and multi-factor authentication to safeguard sensitive data.
Monitor organizational compliance using Microsoft Purview Data Loss Prevention policies to meet regulatory standards.

Skills You'll Gain

Office 365 User Management Office 365 License Assignment Office 365 Admin Roles Office 365 Tenant Configuration Office 365 PowerShell Exchange Online Management SharePoint Online Settings Microsoft Teams Configuration Office 365 Groups Office 365 Guest Access Office 365 Unified Audit Logging Office 365 Service Health Office 365 DNS Configuration Office 365 Role Delegation Office 365 Administrative Units Office 365 Compliance Policies Office 365 App Integration

Prerequisites

Recommended knowledge before taking this course
  • Basic knowledge of IT principles and an understanding of general IT operations.
  • Working knowledge of networking fundamentals, including TCP/IP, User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Experience with Windows Server administration, including Active Directory and Group Policy.
  • Familiarity with Microsoft Exchange Server or other email systems.
  • Understanding of Microsoft Office productivity products such as Word, Excel, and PowerPoint.
  • It is helpful to have some experience with Windows PowerShell.
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Certification Exam

Everything you need to know about the Enabling and Managing Office 365 certification exam

Exam Details
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Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Planning and Provisioning Microsoft 365
Core Microsoft 365 features overview Provisioning your Microsoft 365 tenant Strategic pilot deployment planning Custom domain configuration steps Navigating Microsoft 365 admin portals Lab: Enabling Microsoft 365 tenant Lab: Custom domain verification Tenant configuration audit aligned with MS-700 certification
2
Day 2– Managing Microsoft 365 Users and Groups
User account and license administration Authentication and password management Securing Microsoft 365 security groups Managing distribution group membership Automating tasks with Microsoft Graph PowerShell Configuring delegated administrative access Lab: User and license management Lab: Delegated administration deployment
3
Day 3– Client Connectivity and Directory Synchronization
Client connectivity requirement planning Configuring essential client DNS records Running Microsoft connectivity analyzer tools Connecting current Microsoft 365 Apps for enterprise clients Directory synchronization strategic planning Implementing Microsoft Entra Connect services Managing identities via synchronization Lab: Directory synchronization setup
4
Day 4– Microsoft 365 Apps for Enterprise and Exchange Online Management
Microsoft 365 Apps for enterprise platform overview Planning user-driven deployment installations Centralized deployment strategies Setting up update management services Lab: Deploying Microsoft 365 Apps for enterprise Managing Exchange Online recipient objects Configuring Exchange Online permissions Planning Exchange Online service architecture
5
Day 5– Collaboration, Compliance, and Federation
Planning SharePoint Online environments Deploying Microsoft Teams Configuring Viva Engage collaboration Managing OneDrive for Business storage Implementing Microsoft 365 group features Planning Microsoft Purview Information Protection Configuring Microsoft Purview compliance center Lab: Identity federation with Microsoft Entra ID

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Enabling and Managing Office 365 certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Enabling and Managing Office 365 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Microsoft 365 Administrator
  • Office 365 Administrator
  • Cloud Administrator
  • M365 Collaboration Specialist
  • IT Systems Administrator
  • Microsoft 365 Consultant

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys Wipro TCS JPMorgan Chase Goldman Sachs Capgemini IBM

and 5,000+ organizations worldwide seeking Enabling and Managing Office 365 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

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    AI Engineer

    AI-102 Certified ✓ Verified
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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Enabling and Managing Office 365 training course

Is the certification exam included in the Enabling and Managing Office 365 course, and what is the exam fee?
The Enabling and Managing Office 365 course fee excludes the certification exam. You must purchase the Microsoft MS-102 exam separately. Required for the Microsoft 365 Certified: Administrator Expert credential, this exam costs $165 USD via Pearson VUE. Confirm exact pricing during your registration.
What training formats are available for the Enabling and Managing Office 365 course, and does Koenig offer Guaranteed-to-Run scheduling?
Koenig provides the Enabling and Managing Office 365 course through live online, classroom, 1-on-1, and self-paced Flexi formats. All sessions are Guaranteed-to-Run regardless of enrollment. This ensures your training proceeds as scheduled, providing reliable access to expert instruction and hands-on labs without cancellation risks.
How long is lab access provided, and what environment is used for the Enabling and Managing Office 365 course?
Enabling and Managing Office 365 students receive 30 days of lab access via Koenig’s cloud sandbox on the Microsoft Azure Cloud Slice platform. This real-world environment facilitates secure, hands-on practice with Office 365 configurations, including identity, compliance, and Exchange Online, without requiring any complex local setup.
What is Koenig's rescheduling and cancellation policy for the Enabling and Managing Office 365 course?
Koenig permits one free rescheduling of the Enabling and Managing Office 365 course if requested over 7 days before the start date. Changes within 7 days incur a $50 fee. Cancellations within 10 days of the start date trigger a 50% fee. Written notice is required for all modifications.
What is the format, duration, number of questions, and passing score for the MS-102 exam associated with Enabling and Managing Office 365?
The MS-102 exam for Enabling and Managing Office 365 features 40–60 questions, including case studies and performance-based tasks. It lasts 100 minutes and requires a 700 passing score out of 1000. Proctored via Pearson VUE, it evaluates your proficiency in deployment, identity, security, and compliance management.
How long is the Microsoft 365 Certified: Administrator Expert certification valid, and what is the renewal process and cost?
The Microsoft 365 Certified: Administrator Expert certification remains valid for one year. You must renew it annually by passing a free, online assessment on Microsoft Learn. There is no renewal fee. Note that this specific certification retires on October 31, 2026, after which renewals will no longer be available.
What post-training support does Koenig provide after completing the Enabling and Managing Office 365 course?
Upon finishing the Enabling and Managing Office 365 course, Koenig offers 30 days of post-training support. This includes mentor access, class recordings, lab access, and a free retake under our Happiness Guarantee. These resources ensure continued learning and technical assistance as you prepare for your certification exam.
What prerequisites or prior experience are recommended for the Enabling and Managing Office 365 course?
Learners should possess two years of Windows Server experience, one year of AD DS and DNS knowledge, and familiarity with PowerShell. Proficiency in certificates and messaging systems like Exchange is essential. Prior exposure to SharePoint, Skype for Business, and cloud services helps in mastering the Enabling and Managing Office 365 curriculum.
What career impact and salary can professionals expect after earning the Microsoft 365 Certified: Administrator Expert certification?
Professionals holding the Microsoft 365 Certified: Administrator Expert certification earn an average annual salary of $95,000–$130,000 USD. This credential validates advanced skills in managing enterprise Office 365 environments. It significantly boosts job prospects for high-demand roles like M365 Administrator, Identity Manager, and Cloud Consultant in the IT sector.
How does instructor-led training for Enabling and Managing Office 365 compare to self-study in terms of exam success and skill retention?
Instructor-led training for Enabling and Managing Office 365 increases exam success rates by 40% compared to self-study, according to Koenig internal metrics. Live guidance, structured labs, and real-time feedback on MS-102 objectives ensure you gain practical mastery of complex cloud administration tasks faster than through independent study.
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