The Siebel Technical Foundations 15.5 course offers a comprehensive understanding of Siebel CRM applications, focusing on technical aspects. It is designed to help learners grasp the core functionalities, architecture, and data manipulation techniques within Siebel.
Starting with the basics of Customer Relationship Management (CRM), the course covers common entities and the scope of customization. It emphasizes the importance of the Siebel Bookshelf and documentation for reference and troubleshooting. Learners will navigate through applets, views, and screens, understand data manipulation, create queries, and manage access control and security.
The course delves into the Siebel architecture, discussing the Siebel Enterprise, Server components, and the File System. It also educates on different clients, including Web and Mobile, and the configuration files associated with them. Server management and log settings are also part of the curriculum.
Additionally, the course teaches object definitions, working with Siebel Tools, understanding the data model, and process automation. It highlights the use of property sets, business services, and the Workflow designer. Integration with external systems using Integration Objects and Siebel web services is an essential skill taught in the course. Finally, managing List of Values (LOVs) is also covered, ensuring learners can administer LOVs effectively.
Overall, this course is instrumental for professionals seeking a strong technical foundation in Siebel CRM, providing them with practical skills to enhance their organization's CRM capabilities.
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♱ Excluding VAT/GST
Classroom Training price is on request
You can request classroom training in any city on any date by Requesting More Information
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To ensure that participants are well-prepared to successfully undertake the Siebel Technical Foundations 15.5 course, the following minimum prerequisites are recommended:
These prerequisites are designed to ensure that students have a foundational understanding that will allow them to grasp the concepts taught in the Siebel Technical Foundations 15.5 course effectively. With these skills, students will be better equipped to engage with the course material and apply the knowledge in practical scenarios.
The Siebel Technical Foundations 15.5 course is ideal for IT professionals seeking expertise in Siebel CRM customization and administration.
Gain a comprehensive understanding of Siebel CRM's architecture, navigation, data manipulation, and customization to effectively manage customer relationships and enhance business processes.
The Siebel Technical Foundations 15.5 course is ideal for IT professionals seeking expertise in Siebel CRM customization and administration.
Gain a comprehensive understanding of Siebel CRM's architecture, navigation, data manipulation, and customization to effectively manage customer relationships and enhance business processes.