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Introduction to Office 365 Advanced

The Introduction to Office 365 course delivers foundational knowledge of Microsoft 365’s cloud platform, covering productivity apps, collaboration tools, security, compliance, and licensing. Designed for IT professionals and administrators, it solves the challenge of onboarding teams into hybrid work environments, where 82% of business leaders report cloud collaboration tools are critical for productivity. Learners gain skills to recommend Microsoft 365 solutions that enhance communication, secure data, and support remote and on-site workflows.

This course prepares learners for the Microsoft 365 Certified: Fundamentals (MS-900) certification, validating essential cloud knowledge. Koenig Solutions provides official vendor-authorized courseware and Guaranteed-to-Run dates, ensuring training proceeds even with a single participant. Graduates gain a competitive edge, positioning themselves for roles in cloud administration and digital transformation.

8 Hours (1 Days)
Live Online / Classroom
52+ professionals trained

Training Formats & Pricing

1-on-1 USD 850
Dedicated instructor, your schedule Fastest
Public Batch USD 650
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

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Course Overview

The Microsoft course Introduction to Office 365 provides foundational knowledge for individuals seeking to understand cloud-based productivity solutions, specifically aligned with the Microsoft 365 platform. Designed for aspiring IT professionals, help desk staff, and business users transitioning from on-premises environments, this course prepares learners for the Microsoft 365 Certified: Administrator Expert certification, particularly supporting exam MS-102. It serves key roles such as Microsoft 365 Administrator, Cloud Support Technician, and IT Help Desk Specialist. With over 300 million commercial users actively using Microsoft 365, enterprises increasingly demand professionals who understand its core services, making this course essential for entering the modern workplace.

Students engage with core Microsoft technologies including Microsoft 365 Apps, Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Microsoft 365 security and compliance features. The hands-on lab component is conducted within a live Microsoft 365 tenant environment, where learners configure user identities using Microsoft Entra ID, set up team collaboration spaces in Teams, manage document libraries in SharePoint, and apply sensitivity labels through Microsoft Purview. A key real-world scenario involves setting up a hybrid workforce environment where users are onboarded, licensed, and granted secure access to productivity tools, simulating onboarding for remote and hybrid teams.

This course directly supports career advancement by preparing students for the industry-recognized Microsoft 365 Certified: Administrator Expert credential, which is highly valued by employers in both enterprise and managed service environments. Certified professionals report average salaries between $95,000 and $135,000, with senior roles reaching up to $170,000 depending on experience and location. Koenig Solutions enhances learning with Guaranteed-to-Run batches and access to official Microsoft courseware, ensuring structured, instructor-led training that aligns with real-world administrative tasks. Upon completion, graduates are positioned to pursue roles in cloud administration, IT support, and collaboration management, building a foundation for long-term success in the evolving digital workplace.

What You'll Learn

Describe Microsoft 365 and Office 365 core services offered by Microsoft, highlighting their role in modern business environments
Configure Microsoft 365 productivity solutions and apps to enhance team efficiency and streamline workflows
Implement collaboration tools in Microsoft 365 to improve team communication and project management
Manage device and endpoint security using Microsoft 365 to protect organizational data
Monitor security and compliance in Microsoft 365 to ensure regulatory adherence and data protection
Optimize administrative tasks with Microsoft 365 analytics to increase operational efficiency and decision-making

Skills You'll Gain

Microsoft 365 Outlook Microsoft 365 Word Microsoft 365 Excel Microsoft 365 PowerPoint Microsoft 365 OneDrive Microsoft 365 Teams Microsoft 365 SharePoint Microsoft Outlook Email Protocols Microsoft Word Document Lifecycle Management Microsoft 365 Planner Microsoft 365 Forms Microsoft 365 Security & Compliance Basics Microsoft 365 Calendar Management Microsoft 365 Cloud Collaboration Microsoft 365 Meeting Scheduling Microsoft 365 Content Coauthoring

Prerequisites

Recommended knowledge before taking this course
  • Basic understanding of computer systems and terminology.
  • Familiarity with the core Microsoft Office applications (Word, Excel, PowerPoint, etc.).
  • General knowledge of internet usage and web-based applications.
  • Awareness of basic productivity software concepts.
  • No prior experience with Office 365 or cloud services is necessary, but may be beneficial.
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Certification Exam

Everything you need to know about the Introduction to Office 365 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Not applicable
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Introduction to Office 365 certified professionals report career advancement within 6 months

Salary Impact

+16%

Average salary increase reported after obtaining the Introduction to Office 365 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Microsoft 365 Administrator
  • Office 365 Specialist
  • IT Support Specialist
  • Microsoft 365 Support Engineer
  • Productivity Administrator
  • Collaboration Tools Specialist

Companies Hiring

5,000+
Microsoft Accenture Deloitte Infosys TCS Capgemini JPMorgan Chase IBM PwC EY

and 5,000+ organizations worldwide seeking Introduction to Office 365 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Introduction to Office 365 training course

Is the Microsoft 365 certification exam included in the Introduction to Office 365 course, and what is the exam fee?
The official Microsoft 365 certification exam is not included in the Introduction to Office 365 course and requires separate purchase. The MS-900 exam fee is $99 USD globally, though local taxes may apply. Candidates register directly through Pearson VUE to schedule their certification attempt.
What training formats are available for the Introduction to Office 365 course, and is Guaranteed-to-Run scheduling offered?
Koenig offers the Introduction to Office 365 course via live online, classroom, 1-on-1, and self-paced Flexi formats. All formats are Guaranteed-to-Run regardless of enrollment numbers. Live sessions provide real-time instructor feedback, while Flexi formats offer on-demand video access for maximum scheduling flexibility.
How long is lab access provided, and what type of lab environment is used for the Introduction to Office 365 course?
The Introduction to Office 365 course includes 30 days of lab access via the Koenig LET Platform. You will use cloud-based sandbox environments featuring real Microsoft 365 subscriptions. This allows hands-on practice with Outlook, Teams, SharePoint, and OneDrive in a secure, production-ready environment.
What is Koenig's rescheduling and cancellation policy for the Introduction to Office 365 course?
Koenig permits one free rescheduling of the Introduction to Office 365 course if requested at least 10 days before start. Changes made within 10 days incur a 50% fee. Per standard Terms of Service, the same training session cannot be rescheduled more than once.
What is the format, number of questions, duration, and passing score for the MS-900 certification exam?
The MS-900 exam features 40–60 questions, including multiple-choice and case studies, with a 60-minute time limit. A passing score of 700 out of 1000 is required. Proctored via Pearson VUE, the exam validates your expertise in cloud concepts, Microsoft 365 services, and security.
How long is the Microsoft 365 certification valid, and what is the renewal process and cost?
The Microsoft 365 Fundamentals (MS-900) certification is a permanent, non-expiring credential. Unlike higher-level certifications that require annual renewal via Microsoft Learn assessments, the MS-900 does not require renewal, ensuring your foundational Microsoft 365 knowledge remains officially recognized throughout your career.
What post-training support does Koenig provide after completing the Introduction to Office 365 course?
Koenig provides 30 days of post-training support, including class recordings and dedicated mentor guidance for technical questions. You will receive a certificate of completion and access to exam preparation resources, ensuring you are fully equipped to apply your new Microsoft 365 skills immediately.
What are the prerequisites or prior experience needed for the Introduction to Office 365 course?
The Introduction to Office 365 course requires only basic familiarity with Windows and standard applications like Word or email. No prior cloud experience is necessary, making this the perfect starting point for business users and IT professionals transitioning to the Microsoft 365 ecosystem.
What salary increase or career impact can professionals expect after completing the Introduction to Office 365 course and earning certification?
Earning the Microsoft 365 Fundamentals certification can boost salaries by 10–15%, with average U.S. entry-level roles ranging from $55,000 to $70,000 annually. This credential validates your cloud collaboration skills, significantly enhancing your profile for IT support, administrative, and cloud management career paths.
How does instructor-led Introduction to Office 365 training compare to self-study in terms of exam success and skill retention?
Instructor-led Introduction to Office 365 training boosts exam success through structured learning and real-time expert guidance. Koenig’s approach combines hands-on labs with professional insights, resulting in superior skill retention and higher pass rates compared to independent self-study methods for the Microsoft 365 certification.
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