MS-203T00: Microsoft 365 Messaging Course Overview

MS-203T00: Microsoft 365 Messaging Course Overview

The MS-203T00: Microsoft 365 Messaging course is designed to impart in-depth knowledge and skills to IT professionals regarding the configuration, deployment, management, and troubleshooting of Microsoft 365 messaging services. This course is particularly aimed at those aspiring to become Microsoft 365 Certified: Messaging Administrator Associate, providing the foundational understanding necessary for the role.

Learners will explore Managing the transport pipeline, ensuring secure and efficient Mail flow, Implementing hygiene solutions like anti-malware and anti-spam policies, and Managing compliance within the Microsoft 365 environment. Modules also cover Organizational settings, Mobile device management, Role-based permissions, Recipient resources, and Public folders, ensuring a comprehensive grasp of Microsoft 365 messaging infrastructure.

The course also navigates through Planning and implementing a hybrid environment, Executing mailbox migrations, and Deploying and troubleshooting a hybrid setup. By the end of the course, participants will be well-equipped with practical know-how to maintain and administer a Microsoft 365 messaging system effectively.

CoursePage_session_icon

Successfully delivered 46 sessions for over 224 professionals

Purchase This Course

2,500

  • Live Training (Duration : 40 Hours)
  • Per Participant
  • Including Official Coursebook
  • Guaranteed-to-Run (GTR)

Filter By:

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

  • Live Training (Duration : 40 Hours)
  • Per Participant
  • Including Official Coursebook

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

Request More Information

Email:  WhatsApp:

Koenig's Unique Offerings

Course Prerequisites

To ensure that you have the best learning experience in the MS-203T00: Microsoft 365 Messaging course, the following prerequisites are recommended. These will help you grasp the course content more effectively and apply the knowledge to real-world scenarios:


  • Basic understanding of Microsoft 365 services and Exchange Online features.
  • Familiarity with email concepts and the basics of computer networking.
  • Experience with managing Windows Server operating systems and Windows PowerShell.
  • Knowledge of basic authentication and authorization principles.
  • Some exposure to or experience with Microsoft Exchange Server or other email systems is beneficial but not mandatory.

These prerequisites are intended to provide a foundation that will help you understand the course material. If you do not have all the recommended background, you are still welcome to take the course, as it is designed to cover each topic comprehensively. However, having this foundational knowledge will enhance your learning process.


Target Audience for MS-203T00: Microsoft 365 Messaging

The MS-203T00: Microsoft 365 Messaging course is ideal for IT professionals who manage messaging infrastructure and security.


  • Messaging Administrators
  • IT Administrators
  • IT Support Engineers
  • Information Security Analysts
  • Systems Engineers
  • Network Engineers
  • IT Security Specialists
  • IT Managers
  • Solutions Architects
  • Microsoft 365 Certified: Messaging Administrator Associates
  • Professionals preparing for Microsoft Certification exams
  • Technical Consultants who assist organizations in adopting Microsoft 365 services
  • Exchange Server Administrators transitioning to Microsoft 365 cloud services
  • Any IT professional working with Microsoft 365 Enterprise deployments
  • Cybersecurity team members focusing on email protection and compliance


Learning Objectives - What you will Learn in this MS-203T00: Microsoft 365 Messaging?

Introduction to MS-203T00: Microsoft 365 Messaging Learning Outcomes

The MS-203T00 course equips students with the skills to manage messaging infrastructure, hygiene, compliance, and messaging flow in a Microsoft 365 environment.

Learning Objectives and Outcomes

  • Understand and manage the transport pipeline to ensure efficient message flow within Microsoft 365.
  • Configure message transport and connectors, and apply transport rules to control email flow.
  • Troubleshoot mail flow problems, transport issues, and utilize logs for advanced troubleshooting.
  • Implement and manage message hygiene with anti-malware, anti-spam policies, and Advanced Threat Protection.
  • Understand and apply messaging compliance features in the Security & Compliance Center and Exchange.
  • Manage organizational settings including authentication, sharing, and configuration of organizational features.
  • Set up and enforce mobile device mailbox policies and access controls using ActiveSync.
  • Master role-based permissions, manage admin and user roles, and understand Exchange Setup with RBAC and AD Split Permission.
  • Create, configure, and manage recipient objects, email addresses, distribution lists, and resources in Exchange.
  • Plan and manage public folders, including the hierarchy, implementation, and troubleshooting of issues.
  • Understand the requirements for Exchange hybrid deployments and execute the Hybrid Configuration Wizard.
  • Conduct mailbox migrations, including IMAP, cutover, staged, and advanced migrations.
  • Deploy, manage, and troubleshoot a hybrid environment, including Edge Transport servers and hybrid deployment testing.

Technical Topic Explanation

Managing the transport pipeline

Managing the transport pipeline involves overseeing the processes that handle communications and data transfers in network systems, especially in complex environments like Microsoft 365. It focuses on optimizing how messages are routed and delivered to ensure efficiency, security, and compliance with organizational policies. This entails configuring, monitoring, and maintaining the pathways that data travels through, from sender to recipient, using tools and protocols designed to streamline operations and prevent data loss or breaches. This management is crucial for maintaining system integrity and performance in enterprise communication networks.

Mail flow

Mail flow in Microsoft 365, particularly covered in the MS-203 Microsoft 365 Messaging course, involves understanding how email travels and is managed across an organization. This includes configuring email routes, ensuring secure message delivery, and troubleshooting mail issues. The MS-203 training prepares IT professionals, aiming for the Messaging Administrator Associate certification, to effectively set up and maintain email systems in Microsoft 365, ensuring a seamless and secure communication environment.

Implementing hygiene solutions like anti-malware and anti-spam policies

Implementing hygiene solutions such as anti-malware and anti-spam policies involves creating rules and procedures to protect computer networks from harmful software and unwanted email. Anti-malware policies detect, prevent, and remove malicious software like viruses and ransomware. Anti-spam policies block or filter out spam emails, reducing risks and improving productivity. These practices are essential for maintaining the security and efficiency of your organization’s communication systems. Such policies are critical for safeguarding data and ensuring that both internal and external communications are conducted in a safe, efficient manner.

Organizational settings

Organizational settings refer to the structure and systems within which a company operates. It includes how roles, responsibilities, and authority are distributed, the communication channels established, the procedures set for tasks, and the shared values and culture that guide employee behavior. Effective organizational settings help streamline processes, foster teamwork, enhance decision-making, and align goals across the organization, leading to improved efficiency and productivity in achieving the company's objectives.

Mobile device management

Mobile device management (MDM) is a security technology that manages, monitors, and secures employees' mobile devices, like smartphones and tablets, that are deployed across multiple mobile operators and across multiple mobile operating systems being used in an organization. MDM is crucial for companies allowing employees to access corporate data via their own devices (BYOD) to ensure security policies are followed and that any corporate data remains safe. It typically involves the distribution of applications, data, and configuration settings, and may also provide functions such as troubleshooting, wiping, and enforcing policies.

Managing compliance

Managing compliance involves ensuring that a company or organization adheres to all laws, regulations, and internal policies that are relevant to its operations. This process includes assessing the current compliance status, identifying areas where the company may not be fully compliant, and implementing measures to correct any discrepancies. The goal is to minimize risk, avoid legal penalties, and maintain the organization’s integrity and reputation by consistently meeting external legal requirements and internal standards. Effective compliance management also contributes to more efficient operations and can enhance trust with clients and stakeholders.

Role-based permissions

Role-based permissions are a way to control access to information and actions within systems based on the user's role in an organization. This approach ensures that each user has access to only the resources necessary for their duties, enhancing security and operational efficiency. By assigning permissions according to role, organizations can streamline processes, reduce administrative burden, and maintain tighter security checks. This method is commonly used in various technologies, including managing platforms like Microsoft 365, to ensure users can only access what they need to perform their specific tasks efficiently.

Recipient resources

Recipient resources in Microsoft 365, primarily managed by a Messaging Administrator Associate, involve configuring, deploying, and managing recipient settings and permissions in your organization's MS 203 Microsoft 365 messaging environment. This includes tasks like email configurations, calendar permissions, and distribution groups. These actions are central to maintaining efficient communication and collaboration within a business. Gaining MS 203 certification demonstrates expertise in these areas, showing one's adeptness at managing the intricate messaging infrastructure of Microsoft 365.

Public folders

Public folders in Microsoft 365 are used for shared access, enabling multiple users to view and interact with emails, calendar events, and other items within a designated folder in a collaborative environment. Essentially, these folders serve as a common space for information sharing and team organization, facilitating easier communication and coordination among users. Public folders are often used by companies to store contact information, organize meetings, and distribute company-wide information efficiently.

Planning and implementing a hybrid environment

Planning and implementing a hybrid environment involves setting up a system that combines on-premises infrastructure with cloud services. This approach leverages the best of both worlds, allowing businesses to maintain critical data on-site while taking advantage of cloud computing's scalability and cost-effectiveness. It requires strategic integration and consistent management across both platforms to ensure smooth operation, enhance performance, and maintain tight security. Successfully deploying a hybrid environment also involves considering compliance, network connectivity, and data synchronization to fully support organizational operations and strategic goals.

Executing mailbox migrations

Executing mailbox migrations involves transferring email accounts and their content from one email system to another. This process is crucial for organizations upgrading their email systems or moving to cloud-based services like Microsoft 365. Effective migration ensures that all emails, contacts, calendars, and tasks are accurately transferred and that the new system works seamlessly with minimal downtime or data loss. It often requires careful planning, technical expertise, and the right tools to ensure data integrity and security. Professionals might seek MS 203 training or MS 203 certification to gain expert knowledge in Microsoft 365 Messaging, enhancing their skills as Messaging Administrator Associates.

Deploying and troubleshooting a hybrid setup

Deploying and troubleshooting a hybrid setup involves integrating your on-premises infrastructure with cloud services to enhance functionality and flexibility. The process includes configuring and managing connections so that both systems work seamlessly. Troubleshooting is essential to identify and resolve issues that may occur during deployment or operations, ensuring that data flows smoothly between on-premise servers and cloud platforms. This setup enables a balanced, efficient approach to handling data and applications, making it crucial to have robust problem-solving skills and a deep understanding of both environments for optimal performance.

Target Audience for MS-203T00: Microsoft 365 Messaging

The MS-203T00: Microsoft 365 Messaging course is ideal for IT professionals who manage messaging infrastructure and security.


  • Messaging Administrators
  • IT Administrators
  • IT Support Engineers
  • Information Security Analysts
  • Systems Engineers
  • Network Engineers
  • IT Security Specialists
  • IT Managers
  • Solutions Architects
  • Microsoft 365 Certified: Messaging Administrator Associates
  • Professionals preparing for Microsoft Certification exams
  • Technical Consultants who assist organizations in adopting Microsoft 365 services
  • Exchange Server Administrators transitioning to Microsoft 365 cloud services
  • Any IT professional working with Microsoft 365 Enterprise deployments
  • Cybersecurity team members focusing on email protection and compliance


Learning Objectives - What you will Learn in this MS-203T00: Microsoft 365 Messaging?

Introduction to MS-203T00: Microsoft 365 Messaging Learning Outcomes

The MS-203T00 course equips students with the skills to manage messaging infrastructure, hygiene, compliance, and messaging flow in a Microsoft 365 environment.

Learning Objectives and Outcomes

  • Understand and manage the transport pipeline to ensure efficient message flow within Microsoft 365.
  • Configure message transport and connectors, and apply transport rules to control email flow.
  • Troubleshoot mail flow problems, transport issues, and utilize logs for advanced troubleshooting.
  • Implement and manage message hygiene with anti-malware, anti-spam policies, and Advanced Threat Protection.
  • Understand and apply messaging compliance features in the Security & Compliance Center and Exchange.
  • Manage organizational settings including authentication, sharing, and configuration of organizational features.
  • Set up and enforce mobile device mailbox policies and access controls using ActiveSync.
  • Master role-based permissions, manage admin and user roles, and understand Exchange Setup with RBAC and AD Split Permission.
  • Create, configure, and manage recipient objects, email addresses, distribution lists, and resources in Exchange.
  • Plan and manage public folders, including the hierarchy, implementation, and troubleshooting of issues.
  • Understand the requirements for Exchange hybrid deployments and execute the Hybrid Configuration Wizard.
  • Conduct mailbox migrations, including IMAP, cutover, staged, and advanced migrations.
  • Deploy, manage, and troubleshoot a hybrid environment, including Edge Transport servers and hybrid deployment testing.
MS-203T00: Microsoft 365 Messaging