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Asset Management Essentials in Jira Service Management - Live Team Training

The Asset Management Essentials in Jira Service Management - Live Team Training equips IT service teams, asset managers, and administrators with skills to centralize and automate IT and enterprise asset tracking, solving critical visibility gaps in complex environments. By mastering object schemas, AQL searches, and data imports, learners gain control over asset lifecycles, directly addressing a market where over 300,000 organizations rely on Atlassian tools.

This course prepares teams for Atlassian’s internal role competency in asset management, enhancing CMDB accuracy and operational efficiency. Koenig Solutions reinforces learning with Guaranteed-to-Run live sessions, ensuring teams gain practical, role-specific expertise to drive smarter IT decisions and compliance.

8 Hours (1 Days)
Live Online / Classroom
1+ professionals trained

Training Formats & Pricing

1-on-1 USD 750
Dedicated instructor, your schedule Fastest
Public Batch USD 600
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

100% Happiness Guarantee · Free Rescheduling · Secure Payment

Course Overview

The Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian is a specialized course designed for IT professionals seeking to master enterprise asset and configuration management within the Jira ecosystem. This course prepares learners for effective utilization of Jira Service Management’s Assets feature, which is integral to modern IT service management (ITSM) and enterprise asset management (EAM) practices. Targeted at Assets users, administrators, IT operations managers, site reliability engineers (SREs), and technical leads, the training addresses a growing industry need—over 60% of enterprises now use integrated asset management tools to improve IT visibility and compliance. With Jira Service Management adopted by more than 70,000 organizations globally, this course equips teams with essential skills to manage assets efficiently and align with industry best practices.

Participants engage directly with core components of Jira Service Management, including object schemas, Assets Query Language (AQL), automation rules, and the Data Manager for data reconciliation. The hands-on lab environment is delivered through the live Jira Cloud instance, where students configure real-world asset structures, create custom object types such as servers or software licenses, and define relationships between assets. A key project includes importing asset data from CSV files into Assets and setting up automated workflows to track hardware ownership and warranty expirations. Learners also build searchable CMDBs using templates for IT, people, and facilities, gaining practical experience in reporting, data importation, and integration with external systems—all within Atlassian’s secure, scalable platform.

This course enhances career pathways for IT professionals aiming to specialize in service management and operational efficiency. While not tied to a formal certification exam, it provides foundational knowledge for roles requiring Jira Service Management expertise, with certified professionals reporting up to 25% higher salaries in DevOps and ITSM positions. Koenig Solutions offers this training with a Guaranteed-to-Run schedule and 1-on-1 mentoring, using official Atlassian courseware to ensure accuracy and relevance. Upon completion, participants are well-positioned to lead asset governance initiatives, improve incident response through accurate configuration data, and drive digital transformation in technology-driven organizations.

Skills You'll Gain

Jira Service Management Asset Management CMDB Configuration Object Schemas Attribute Management Object Types Asset Relationships Jira AQL Assets Query Language Data Import Asset Automation Jira Automation Reporting Dashboard Graph View Role Permissions Confluence Integration REST API Imports

Prerequisites

Recommended knowledge before taking this course
  • Recommended Technical Background: Familiarity with Jira Service Management Cloud (Premium/Enterprise) interface and navigation.
  • Recommended Technical Background: Basic understanding of Jira Automation concepts and rule configuration to streamline asset workflows.
  • Recommended Technical Background: Experience managing project roles and permissions in Jira Service Management Cloud to ensure secure asset access.
  • Recommended Technical Background: Knowledge of asset management principles and CMDB fundamentals to optimize asset tracking.
  • Recommended Technical Background: Ability to create and manage object schemas and attributes in Jira Assets for accurate data management.
  • Recommended Technical Background: Proficiency with Assets Query Language (AQL) for searching and filtering assets within Jira Service Management Cloud.
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Certification Exam

Everything you need to know about the Asset Management Essentials in Jira Service Management - Live Team Training certification exam

Exam Details
Exam Name
Asset Management Essentials in Jira Service Management - Live Team Training
Exam Cost
Not applicable
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Not applicable
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Hands-On Lab

Live Lab Sandbox

Real Environment

Practice in a real lab environment with full access to the tools and services covered in the course.

30+ Guided Labs

30+

Step-by-step lab exercises designed to reinforce each module with practical, hands-on tasks.

Lab Manual Included

Full Guide

Comprehensive lab guide with detailed instructions, screenshots, and troubleshooting tips.

Post-Training Access

30 Days

30 days of extended lab access after your training ends so you can continue practicing.

Career Outcomes

78%

of Asset Management Essentials in Jira Service Management - Live Team Training certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Asset Management Essentials in Jira Service Management - Live Team Training certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Jira Administrator
  • Atlassian Administrator
  • Service Desk Manager
  • Configuration Management Specialist
  • IT Asset Manager
  • Jira Service Management Consultant

Companies Hiring

5,000+
Atlassian Accenture Deloitte IBM Cisco Systems Salesforce Adobe JPMorgan Chase

and 5,000+ organizations worldwide seeking Asset Management Essentials in Jira Service Management - Live Team Training certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

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    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

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    Business Intelligence Lead

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

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    Carlos R.

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    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Asset Management Essentials in Jira Service Management - Live Team Training training course

Is the certification exam included in the Asset Management Essentials in Jira Service Management - Live Team Training course? What is the exam fee if separate?
The Jira Service Management Agent Essentials certification exam is not included in the Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian. You must register separately via Atlassian University. The exam is free of charge with no registration or attempt fees.
What training delivery modes does Koenig offer for this course, and is Guaranteed-to-Run scheduling available?
Koenig Solutions provides the Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian through live online, instructor-led sessions or private on-site team training. We offer Guaranteed-to-Run scheduling, ensuring your training proceeds as planned once you confirm your enrollment dates.
How long is lab access provided, and what type of environment is used during the training?
You receive 8 hours of dedicated lab access during the Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian. We use a secure, cloud-based Jira Service Management environment to facilitate hands-on practice, real-time instructor feedback, and interactive technical exercises.
What is Koenig's rescheduling and cancellation policy for this training course?
Koenig allows rescheduling or cancellation for the Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian up to 3 business days before the start date. Changes requested within this 3-day window may forfeit the training fee per Atlassian policy.
What is the format, number of questions, passing score, and time limit for the Jira Service Management Agent Essentials certification exam?
The Jira Service Management Agent Essentials exam, relevant to Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian, features 60 multiple-choice questions. You have a 90-minute time limit and must achieve a 75% passing score, requiring 45 correct answers.
How long is the Atlassian certification valid, and what is the renewal process and cost?
Atlassian certifications earned after the Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian are valid for 24 months. Renew by earning 50 continuing education units (CEUs) through free events or by retaking the exam at no additional cost.
What post-training support does Koenig provide after completing the Asset Management Essentials course?
Koenig supports your success after the Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian. We provide access to recorded sessions, direct instructor follow-up, and retake options under our Happiness Guarantee to ensure you resolve all technical queries.
What are the prerequisites or prior experience needed for the Asset Management Essentials in Jira Service Management course?
To succeed in the Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian, participants should have foundational experience with Jira Service Management and Jira Automation. This course specifically targets Assets users, system administrators, and IT teams managing CMDB or ITAM.
What career roles and salary ranges can this certification help me qualify for?
The Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian prepares you for roles like IT Support Specialist ($35,000–$55,000) or Service Desk Analyst ($40,000–$65,000). This certification significantly boosts your professional competitiveness for high-demand, specialized ITSM career opportunities.
How does instructor-led training compare to self-study for mastering Asset Management in Jira Service Management?
Instructor-led Asset Management Essentials in Jira Service Management - Live Team Training by Atlassian offers real-time interaction and hands-on labs. This format improves skill retention and practical application compared to self-study, which lacks the immediate Q&A and guided support provided by our expert instructors.
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