Windows Client, Enterprise Desktop Support Technician Course Overview

Windows Client, Enterprise Desktop Support Technician Course Overview

The Windows Client, Enterprise Desktop Support Technician certification, often known as the MCITP: Enterprise Desktop Support Technician, is awarded by Microsoft. It's designed to demonstrate proficiency in managing and supporting end-user environments that are focused on Windows desktop operating systems. It highlights the expertise in troubleshooting, configuring, and managing the Windows environment, which is crucial in various industries given the market dominance of Microsoft operating systems. Industries utilize this certification while hiring, as it assures that the candidate has refined problem-solving skills and the ability to manage large-scale Windows client operating systems effectively. The certification covers crucial concepts of functionality, security, recovery, and system configuration.

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  • Live Online Training (Duration : 40 Hours)
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  • Live Online Training (Duration : 40 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites


1. Basic knowledge of Windows operating system
2. Experience with personal computers and peripherals
3. Understanding of networking fundamentals
4. Troubleshooting experience
5. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
6. Understanding of security concepts
7. Knowledge of computer hardware components

Target Audience for Windows Client, Enterprise Desktop Support Technician Certification Training

- IT professionals seeking expertise in Windows client management
- System administrators requiring knowledge on desktop support
- Aspiring technical consultants in enterprise desktop support
- Experienced IT personnel looking to enhance their Windows support skills
- Corporate IT staff responsible for Windows desktop troubleshooting and maintenance

Why Choose Koenig for Windows Client, Enterprise Desktop Support Technician Certification Training?

- Access to certified instructors specializing in Enterprise Desktop Support Technician training.
- A boost to your career with recognized certification in Windows Client.
- Customized training programs tailor-made to fit specific learning needs.
- Option for destination training, adding a unique experience to the learning journey.
- Affordable pricing that offers value for money.
- Studying with a top-ranked training institute offering quality education.
- Flexible dates accommodating individual time constraints.
- Experience of Instructor-Led Online Training offering interactive learning.
- A wide range of courses for comprehensive skill development.
- Guaranteed accredited training recognized globally.

Windows Client, Enterprise Desktop Support Technician Skills Measured

Upon completing the Windows Client, Enterprise Desktop Support Technician certification, an individual gains various skills. They become adept at installing, updating, and upgrading Windows systems. Their proficiency can advance in troubleshooting hardware and software issues, executing system recoveries and backups, managing system security, including firewalls and intrusions, implementing desktop apps, and providing remote desktop support. The individual also becomes an expert in networking, mobile computing, and Active Directory, and gains a thorough understanding of the Windows operating system.

Top Companies Hiring Windows Client, Enterprise Desktop Support Technician Certified Professionals

Top companies such as Microsoft, Dell, HP, IBM, and Accenture are actively seeking Enterprise Desktop Support Technicians with Windows Client certification. These companies require professionals to troubleshoot, maintain, and support their vast Windows infrastructure, thereby ensuring smooth business operations and client satisfaction.

Learning Objectives - What you will Learn in this Windows Client, Enterprise Desktop Support Technician Course?

The learning objectives of the Windows Client, Enterprise Desktop Support Technician course are as follows: Acquiring proficient knowledge and deeper understanding of Microsoft Windows operating systems, focusing particularly on client support and troubleshooting. Building a foundational comprehension of enterprise infrastructures in order to efficiently navigate and solve issues. Learning how to configure, manage, and support Windows applications. Understanding how to enable remote connectivity, update management and system recovery. Gaining skills to identify and resolve desktop application, networking, and security issues. The ultimate goal is to achieve competency in providing IT technical support in an enterprise environment.