VMware Horizon 8: Troubleshooting Bootcamp Course Overview

Enroll for the 5-day  VMware Horizon 8: Troubleshooting Bootcamp certification training course from Koenig Solutions accredited by VMware. In this course you will learn about building your skills in resolving common issues that occur in a VMware Horizon® environment.

Through a blend of hands-on labs and interactive lectures, you will learn to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon® 8 infrastructure related issues. In Course you will learn the required skill and competence for troubleshooting VMware Horizon® Connection Server™, VMware Unified Access Gateway™, protocols, connections, and certificates.

Target Audience:

  • New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators.
  • Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions

Learning Objectives:

After completing this course, you will be able to:

 

  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a VMware Horizon environment
  • Troubleshoot issues with linked and instant clones
  • Configure the Windows client
  • Identify the correct log level for gathering logs
  • Optimize protocols for best end-user experience
  • Discuss Horizon Connection Server advanced configurations
  • List troubleshooting techniques for Horizon Connection Server common issues
  • Interpret Horizon 8 Connection Server logs
  • Identify Unified Access Gateway configuration and certificate issues
  • List troubleshooting steps for Unified Access Gateway common issues
  • Describe BLAST configuration verification using logs and settings
  • Describe BLAST optimization recommendations for different use cases
  • Describe Horizon 8 Connections and how to troubleshoot related issues
  • Describe Horizon 8 certificates
  • List troubleshooting steps for common issues with Horizon 8 certificates
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues

 

You will learn:

Module 1: Course Introduction
  • Introductions and course logistics
  • Course objectives
  • Structured approach to troubleshooting configuration and operational problems
  • Applying troubleshooting methods
  • Documenting the steps to resolving the problem
  • Using command-line tools
  • Backing-up and restoring VMware Horizon databases
  • Only applicable for Horizon 7.x environments
  • Describe the components that make up a VMware Horizon desktop
  • Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
  • Highlight the best practice for optimizing a VMware Horizon desktop
  • Troubleshoot common problems with VMware Horizon desktops
  • Discuss how instant clones are created
  • Discuss what gets logged when an instant clone is created
  • Discuss the keywords to look for in the logs when troubleshooting instant clones
  • Discuss how to troubleshoot problems with instant clones
  • Correctly configure the Windows Client
  • Identify the correct log level for gathering logs
  • Enable the required SSL configuration level for the environment
  • Discuss the key ports on a Horizon Environment
  • Discuss protocols used in the Horizon Environment
  • Understand the benefit of optimizing Blast
  • Become familiar with the optimization features for Blast
  • Implement GPO changes for Blast
  • Become familiar with the causes for Black Screens
  • Discuss how to troubleshoot Black Screen problems
  • Identify problems encountered when applying GPOs
  • Discuss how to troubleshoot GPO-related problems
  • Discuss Horizon Connection Server general troubleshooting techniques
  • Identity Horizon Connection Server common issues through logs
  • Describe AD LDS replication
  • Discuss Horizon Connection Server replication common issues
  • Review and Interpret Horizon Connection Server logs
  • Compare successful and unsuccessful logs from everyday infrastructure administration tasks
  • List and identify common Unified Access Gateway deployment issues
  • Monitor the Unified Access Gateway deployment to identify health and issues
  • Identify and troubleshoot Unified Access Gateway certificate issues
  • Monitor, test, and troubleshoot network problems
  • Discuss general Unified Access Gateway troubleshooting processes
  • Discuss BLAST Codecs and Encoder Switch settings
  • Describe how to verify BLAST configuration using logs and settings
  • List general BLAST optimization recommendations
  • Summarize BLAST tuning recommendations that apply to WAN connections
  • Summarize BLAST tuning recommendations that apply to work-from-home and home-office-tocloud use cases
  • Describe recommended tuning options to increase display protocol quality for all use cases and applications
  • Explain Horizon connections
  • Describe the role of Primary and Secondary protocols in Horizon connections
  • Describe HTML client access connections
  • Describe Horizon connections load balancing
  • Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values
  • Identify troubleshooting steps for failing Horizon load balancer connections
  • List troubleshooting steps for Horizon connections
  • List Horizon certificate functions
  • Describe Horizon certificates scenarios
  • Discuss potential challenges related to certificates in Horizon
  • Describe the troubleshooting approach to Horizon certificate issues
  • Leverage Horizon infrastructure troubleshooting steps to resolve issues
Live Online Training (Duration : 40 Hours)
Group Training Incl. Official Courseware
Fee: On Request
Online
15 - 19 Aug GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)
05 - 09 Sep GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)
03 - 07 Oct GTR 09:00 AM - 05:00 PM CST
(8 Hours/Day)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.
Incl. Official Courseware
Fee: On Request
4 Hours
8 Hours
Week Days
Weekend

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Physical Classroom Training with 4 hours /8 hours option is available. Enquire Now!
Ultra-Fast Track

If you can't spare 40 hours. We can offer you an Ultra-Fast Track for 20 hours for only USD 2,280
Enquire Now!

This Course Similar To VMware Horizon 8: Virtual Desktop Troubleshooting

Course Prerequisites

This course requires completion of VMware Horizon 8: Deploy and Manage.

This course also requires knowledge of the following:

  • Using VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks.
  • Opening a virtual machine console on VMware vCenter Server® and accessing the guest operating system.
  • Configuring Active Directory services, including DNS, DHCP, and time synchronization.
  • Restricting user activities by implementing Group Policy objects.
  • Configuring Windows systems to enable Remote Desktop Connections.
  • Building an ODBC connection to an SQL Server database.

 

 

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FAQ's


Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Official courseware
  • Testing Via Qubits
Yes, Koenig Solutions is a VMware accredited training centre
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Public.
Yes.
No, it is not included.
  • VMware Horizon 8: Virtual Desktop Troubleshooting
In both, you choose the schedule. In public, other participants can join, Private other participants want to join.
Yes, course requiring practical include hands-on labs.
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