VMware Horizon 8: Troubleshooting Bootcamp Course Overview

VMware Horizon 8: Troubleshooting Bootcamp Course Overview

The VMware Horizon 8: Troubleshooting Bootcamp course is designed to equip learners with a comprehensive understanding of troubleshooting and resolving issues within VMware Horizon environments. Through a series of modules, participants are introduced to various troubleshooting techniques, command-line tools, and best practices for maintaining a healthy virtual desktop infrastructure.

Starting with a structured approach to troubleshooting, the course progresses through dealing with Linked Clone Desktops, addressing challenges associated with Instant Clones, and configuring the Windows Client. Learners dive into the intricacies of ports and protocols, ensuring optimal performance and security, and tackle Connection Server Troubleshooting, gaining skills to monitor and rectify common issues.

The bootcamp further covers Unified Access Gateway obstacles, BLAST Configuration Verification, and BLAST Optimization, highlighting methods to enhance user experience over diverse network conditions. To ensure comprehensive knowledge, the course includes modules on VMware Horizon Connections and Certificates Troubleshooting, providing insights into maintaining seamless connectivity and secure sessions.

Finally, the VMware Horizon Challenge Lab allows participants to apply their knowledge in practical scenarios, reinforcing their troubleshooting capabilities. This bootcamp is ideal for IT professionals seeking to master Horizon solutions, ensuring the reliability and efficiency of their virtual desktop deployments.

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1. VMware Horizon 8: Virtual Desktop Troubleshooting The "Deploy and Manage" course for VMware Horizon 8 is focused on the deployment and management of the Horizon 8 environment, while the "Infrastructure Administration" course covers advanced infrastructure administration topics Read More

Course Prerequisites

To ensure that participants are adequately prepared for the VMware Horizon 8: Troubleshooting Bootcamp course and can successfully engage with the material and hands-on labs, the following prerequisites are recommended:


  • Basic understanding of virtualization concepts and how virtual machines work.
  • Familiarity with VMware vSphere® and VMware ESXi™, including knowledge of how to install and configure a vSphere environment.
  • Experience with working in a Windows Active Directory domain environment.
  • Fundamental knowledge of networking, including an understanding of TCP/IP services and network authentication services.
  • Basic knowledge of Microsoft Windows operating systems, particularly Windows 10 and Windows Server editions.
  • Previous experience with VMware Horizon is highly beneficial, although not strictly required.
  • Willingness to engage in problem-solving and troubleshooting processes within a virtual desktop infrastructure.

These prerequisites are designed to provide a foundation that will help learners better understand the course material and participate actively in troubleshooting exercises. They are not meant to discourage interested students but to ensure that they have a productive and enriching learning experience.


Target Audience for VMware Horizon 8: Troubleshooting Bootcamp

The VMware Horizon 8: Troubleshooting Bootcamp is designed for IT professionals seeking to master virtual desktop infrastructure problem-solving.


  • System Administrators and Engineers responsible for managing and supporting VMware Horizon environments.


  • IT Professionals specializing in virtualization or VDI (Virtual Desktop Infrastructure) solutions.


  • Technical Support and Help Desk staff who troubleshoot VMware Horizon issues.


  • VMware Horizon Consultants who design, implement, and optimize VDI solutions.


  • Network Administrators focusing on ensuring the stability and performance of a virtualized desktop infrastructure.


  • IT Operations personnel who need to understand the troubleshooting aspects of Horizon 8.


  • Virtualization Security Professionals who deal with the security aspects of VMware Horizon.


  • Desktop Support Technicians working on VMware Horizon-powered virtual desktops.


  • Infrastructure Architects involved in planning and designing Horizon environments.


  • VDI Analysts monitoring and analyzing VMware Horizon infrastructure.


  • Technical Decision Makers evaluating the efficiency and effectiveness of virtual desktop solutions.




Learning Objectives - What you will Learn in this VMware Horizon 8: Troubleshooting Bootcamp?

Introduction to Learning Outcomes:

Gain practical skills in VMware Horizon 8 with our Troubleshooting Bootcamp, focusing on resolving common issues, optimizing performance, and mastering command-line tools for effective virtual desktop infrastructure management.

Learning Objectives and Outcomes:

  • Structured Troubleshooting: Apply a structured approach to diagnose configuration and operational problems within VMware Horizon environments.
  • Command-Line Proficiency: Utilize command-line tools to troubleshoot and resolve issues, ensuring minimal downtime.
  • Backup and Recovery: Learn to back up and restore VMware Horizon databases to safeguard against data loss.
  • Linked Clone and Instant Clone Expertise: Troubleshoot common problems with Linked Clone desktops, and understand the creation and logging of Instant Clones for effective issue resolution.
  • Client Configuration: Correctly configure the Windows Client, including log level setting and SSL configurations, to ensure secure and efficient operation.
  • Network Troubleshooting: Understand and troubleshoot key ports, protocols, and Blast optimizations to enhance the user experience and resolve connectivity issues.
  • Connection Server Diagnostics: Examine common issues with Horizon Connection Server through log analysis and replication troubleshooting.
  • Unified Access Gateway: Identify and resolve deployment issues, certificate problems, and network challenges related to Unified Access Gateway.
  • BLAST Protocol Mastery: Verify and optimize BLAST configurations, enhancing codec performance, and encoder settings for diverse network scenarios.
  • Comprehensive Challenge Lab: Apply learned troubleshooting techniques within a hands-on lab environment, solidifying knowledge through real-world problem-solving scenarios.