Performance Analytics Fundamentals Course Overview

The ServiceNow Performance Analytics (PA) certification is an accreditation that affirms an individual's ability to design and implement performance analytics on the ServiceNow platform. The certification covers basic concepts such as identifying key performance indicators (KPIs), creating and configuring Performance Analytics solutions, and managing data collection. The PA certification is used by industries to ensure their employees have the knowledge and skills needed to leverage Performance Analytics to improve decision making and organizational productivity. The tools gained from the certification can help companies track and analyze their data effectively, allowing them to achieve their business objectives more efficiently.