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We're here to help you find itThe ServiceNow Human Resources Service Delivery (HRSD) Fundamentals certification is focused on the ServiceNow platform's capabilities to streamline and enhance HR services. It ensures an individual understands how to Automate standard HR processes, improve Workflow efficiencies, and provide a better employee service experience. HRSD is designed to consolidate HR systems into a single, Cloud-based platform. Industries use it to reduce manual work, ensure Compliance, and collect actionable insights through Data analytics. The certification validates expertise in setting up ServiceNow HRSD and helps organizations in transforming their HR department from a transactional model to a service-based paradigm, improving overall employee satisfaction and productivity.
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Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
- HR professionals seeking to streamline HR service delivery
- ServiceNow administrators aiming to implement HRSD
- IT professionals focusing on integrating HR systems
- ServiceNow consultants looking to add HRSD to their skillset
- Business analysts targeting improvements in HR processes
- Project managers overseeing HR service delivery projects
- Certified Instructor-led sessions
- Enhanced career opportunities with HRSD expertise
- Tailored training programs to fit individual needs
- Unique destination training option available
- Competitively priced courses for affordability
- Recognized as a top training institute for technology courses
- Flexible scheduling of training dates
- Convenient instructor-led online training format
- Extensive selection of courses across various technologies
- Accredited training provider ensuring quality education
After completing ServiceNow HRSD Fundamentals certification training, an individual can acquire skills such as configuring and managing the ServiceNow HR Service Delivery platform, automating HR processes, creating and implementing catalog items, understanding and using the HR case management and knowledge management functionality, configuring employee service center portals, and utilizing standard reports and dashboards to track HR services. These skills enable effective management of HR services and improvement of employee experiences across an organization.
Leading companies hiring ServiceNow HRSD certified professionals include Deloitte, Accenture, KPMG, PwC, and EY. These firms value the specialization in optimizing HR services through digital workflows, often integrating ServiceNow's platform into enterprise solutions for clients seeking efficient HR operations.
The learning objectives of the ServiceNow Human Resources Service Delivery (HRSD) Fundamentals course are:
1. Understand the core functionality and architecture of ServiceNow HRSD.
2. Identify the key components and features of the ServiceNow HRSD application.
3. Learn how to configure and manage the ServiceNow HRSD to optimize HR workflows.
4. Gain skills to implement and customize the HR Service Portal to provide a better employee experience.
5. Understand the lifecycle of HR cases and tasks to improve HR service delivery.
6. Explore reporting and analytics capabilities within HRSD to measure HR performance and gain insights.
7. Acquire knowledge on how to maintain data privacy and compliance within the HRSD framework.
The course aims to equip participants with practical skills for effectively managing and delivering human resources services using the ServiceNow platform.
