Target Audience for C4H410 SAP Sales Cloud
The C4H410 SAP Sales Cloud course is designed to enhance the skills of professionals in sales, CRM, and IT sectors.
- Sales Managers and Executives
- CRM (Customer Relationship Management) Consultants
- SAP Sales Cloud Solution Architects
- Business Process Owners / Team Leads / Power Users
- Application Consultants
- IT Support and Service Professionals
- Marketing Managers who require integration with sales processes
- Pre-sales Consultants
- Project Managers overseeing sales or CRM implementations
- Business Analysts and Strategists focusing on customer engagement and commerce
- Sales Operations Analysts
- Customer Success Managers
- Account Executives
- Technical Sales Professionals
- Solution Engineers with a focus on CRM or customer engagement software
Learning Objectives - What you will Learn in this C4H410 SAP Sales Cloud?
Introduction to the Course's Learning Outcomes and Concepts:
The C4H410 SAP Sales Cloud course aims to equip participants with a thorough understanding of SAP Sales Cloud's key functionalities, enabling them to effectively manage the sales processes from lead to order, and to analyze sales performance.
Learning Objectives and Outcomes:
- Understand the functional capabilities of SAP Sales Cloud to support sales processes and customer engagement.
- Recognize the features and workflow of Lead Management to convert prospects into business opportunities.
- Gain insights into Opportunity Management to track and progress sales opportunities effectively.
- Learn the process of Quotation Management to create and manage customer quotes and convert them into sales orders.
- Comprehend the functionalities related to Sales Contracts to manage long-term agreements with customers.
- Explore Order Management capabilities for processing and fulfilling sales orders.
- Acquire knowledge on Activity Management to schedule, track, and analyze sales activities and interactions.
- Understand the process of Visit Planning and Execution to maximize the impact of customer visits.
- Analyze the components of Sales Planning and Forecasting to anticipate sales trends and set performance goals.
- Learn about Pricing mechanisms within SAP Sales Cloud, including discounting and promotions.
- Get familiar with SAP Sales Cloud Add-Ons to enhance the core functionality and meet specific business needs.
