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C4H410 SAP Sales Cloud Course Overview

C4H410 SAP Sales Cloud Course Overview

The C4H410 SAP Sales Cloud course is designed to provide learners with an in-depth understanding of the SAP Sales Cloud solution. This comprehensive course covers the core functionalities of SAP Sales Cloud, equipping participants with the knowledge needed to effectively use the software to enhance sales processes within their organizations. With a focus on practical applications, the course is structured into modules that cover key aspects such as Lead and opportunity management, Quotation and sales contracts, Order management, Activity management, Visit planning, Sales planning and forecasting, and Pricing. Each module consists of lessons that outline the capabilities of the respective functionality within SAP Sales Cloud.

By completing the SAP Sales Cloud training, participants will be well-prepared for the SAP Sales Cloud certification, demonstrating their proficiency in utilizing the platform to optimize sales operations and strategies. The certification is a valuable credential for professionals seeking to advance their careers in the sales domain.

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Course Prerequisites

Essential

  • CRM/Sales domain knowledge

Recommended

  • SAP Cloud for Customer experience
  • To gain certification expertise in SAP Sales Cloud, pair this course with C4H440 –SAP Cloud for Customer Administration. These courses are usually scheduled back to back, so both can be attended in the same week.

Target Audience for C4H410 SAP Sales Cloud

The C4H410 SAP Sales Cloud course is designed to enhance the skills of professionals in sales, CRM, and IT sectors.


  • Sales Managers and Executives
  • CRM (Customer Relationship Management) Consultants
  • SAP Sales Cloud Solution Architects
  • Business Process Owners / Team Leads / Power Users
  • Application Consultants
  • IT Support and Service Professionals
  • Marketing Managers who require integration with sales processes
  • Pre-sales Consultants
  • Project Managers overseeing sales or CRM implementations
  • Business Analysts and Strategists focusing on customer engagement and commerce
  • Sales Operations Analysts
  • Customer Success Managers
  • Account Executives
  • Technical Sales Professionals
  • Solution Engineers with a focus on CRM or customer engagement software


Learning Objectives - What you will Learn in this C4H410 SAP Sales Cloud?

Introduction to the Course's Learning Outcomes and Concepts:

The C4H410 SAP Sales Cloud course aims to equip participants with a thorough understanding of SAP Sales Cloud's key functionalities, enabling them to effectively manage the sales processes from lead to order, and to analyze sales performance.

Learning Objectives and Outcomes:

  • Understand the functional capabilities of SAP Sales Cloud to support sales processes and customer engagement.
  • Recognize the features and workflow of Lead Management to convert prospects into business opportunities.
  • Gain insights into Opportunity Management to track and progress sales opportunities effectively.
  • Learn the process of Quotation Management to create and manage customer quotes and convert them into sales orders.
  • Comprehend the functionalities related to Sales Contracts to manage long-term agreements with customers.
  • Explore Order Management capabilities for processing and fulfilling sales orders.
  • Acquire knowledge on Activity Management to schedule, track, and analyze sales activities and interactions.
  • Understand the process of Visit Planning and Execution to maximize the impact of customer visits.
  • Analyze the components of Sales Planning and Forecasting to anticipate sales trends and set performance goals.
  • Learn about Pricing mechanisms within SAP Sales Cloud, including discounting and promotions.
  • Get familiar with SAP Sales Cloud Add-Ons to enhance the core functionality and meet specific business needs.

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