Salesforce Chatbot Course Overview

Unlock the potential of AI in customer service with our Salesforce Chatbot course. This comprehensive 5-day program covers everything from setting up your own chatbot to advanced management and analytical techniques. On Day 1, you'll get introduced to Salesforce Chatbot basics, including how to create your first bot. Day 2 dives into designing intuitive dialog flows and hands-on chatbot development. By Day 3, you'll explore advanced features like conditional logic and data integration. Day 4 focuses on tracking and improving chatbot performance with Salesforce analytics. Finally, Day 5 covers optimizing, securing, and governing your chatbot for best results. This course blends theory with practical applications, offering hands-on experience to ensure you're ready to deploy effective chatbots in the real world.