Unable to find what you're searching for?
We're here to help you find itSalesforce B2B Commerce on Lightning is a functional certification that validates an individual's ability to implement the Salesforce B2B Commerce solutions, particularly with the Lightning Experience. It focuses on demonstrating the knowledge and skills in managing catalogs, setting up price books, maintaining inventory, and managing customer accounts. It showcases expertise on B2B Commerce features like cart functionality, data modeling, and storefront management. Industries use it as it streamlines business operations and improves customer experience by providing effective B2B e-commerce solutions. It optimizes buying and selling processes, making it an essential certification for professionals working in industries with regular B2B transactions.
Successfully delivered 1 sessions for over 24 professionals
Purchase This Course
♱ Excluding VAT/GST
Classroom Training price is on request
You can request classroom training in any city on any date by Requesting More Information
♱ Excluding VAT/GST
Classroom Training price is on request
You can request classroom training in any city on any date by Requesting More Information
Salesforce B2B Commerce is a digital platform designed specifically for businesses that sell goods or services to other businesses. It integrates seamlessly with other Salesforce solutions, providing a unified experience that enables companies to manage customer relationships and transactions efficiently. This platform supports complex business models, offers personalized buying experiences, and handles large volumes of transactions, making it easier for companies to operate online, streamline their sales processes, and enhance customer satisfaction. Businesses can enhance their use and understanding of this tool through Salesforce administrator training or Salesforce B2B commerce courses available online.
Lightning Experience is a modern user interface from Salesforce designed to enhance productivity and provide a more personalized experience. It streamlines processes, optimizes workflows, and allows for greater customization to cater to diverse business needs, including B2B commerce. This interface also supports Salesforce administrator and developer activities, offering tools and resources readily accessible online. For those looking to upgrade their skills, various Salesforce courses are available online, including Salesforce administrator and Salesforce developer courses, ensuring comprehensive training in effectively managing and developing within the Salesforce platform.
Maintaining inventory involves keeping track of goods and materials to ensure an efficient flow of resources, avoid overstocking or stockouts, and manage costs effectively. This process is essential for managing supply chains and ensuring products are available to meet customer demands. Effective inventory management can utilize software solutions, including salesforce b2b commerce, to streamline operations and improve visibility across different business units or locations. This helps in making informed decisions, optimizing stock levels, and improving overall business performance.
Managing catalogs involves organizing and maintaining a comprehensive database of products or services a company offers. This process includes creating, updating, and categorizing product information reliably and efficiently. In e-commerce scenarios like Salesforce B2B Commerce, effective catalog management ensures that customers have accurate, updated product details, enhancing the shopping experience. Good catalog management helps in streamlining operations, facilitating better sales management, and improving customer satisfaction. It requires both technical knowledge, which can be honed through courses like a Salesforce administrator course or a Salesforce developer course online, and soft skills like attention to detail and strategic thinking.
Setting up price books in Salesforce involves creating lists of products and their prices that can be tailored to different customer segments or business scenarios. You'd start by defining standard prices for all products, and then customize prices for specific markets or promotional offers in separate price books. This functionality is essential for organizations using Salesforce B2B Commerce to manage diverse pricing strategies effectively. Salesforce administrator training or a Salesforce course online can provide deeper insights and hands-on experience to efficiently handle and optimize price books within the system.
Managing customer accounts involves overseeing and enhancing the interactions your business has with customers. This process is crucial for maintaining strong relationships and ensuring customer satisfaction. With the aid of platforms like Salesforce B2B Commerce, businesses can streamline account management by automating tasks and providing valuable insights into customer behaviors. Further, professionals can enhance their skills in this area by pursuing Salesforce administrator training or a Salesforce administrator course. These programs focus on utilizing Salesforce tools effectively to manage accounts, track interactions, and analyze data to provide personalized service that supports business growth.
Cart functionality in e-commerce systems allows customers to select and reserve products temporarily as they continue shopping. It helps in tracking product selections, adjusting quantities, and providing a subtotal before purchase. Integrated often with systems like Salesforce B2B Commerce, this feature supports efficiency and enhances user experience by managing sales processes smoothly. Additionally, cart functionality plays a crucial role in inventory management by reflecting current stock levels and updating them as users add or remove items, ensuring the business can fulfill orders effectively and maintain satisfactory customer service.
Data modeling is the process of creating a visual representation of a system or information. It involves defining, structuring, and organizing data elements, and establishing relationships between them to make data easy to understand and use. This process aids in building database designs and aligns data structures with business processes, supporting systems' development like databases in Salesforce B2B commerce. Data models help in creating a framework for data to be stored, processed, and accessed in systems such as CRM software, assisting administrators and developers in courses related to Salesforce Administrator or Salesforce Developer to manage and manipulate data efficiently.
Storefront management involves the strategies and technologies used to run and optimize online retail platforms for better user engagement and sales performance. It plays a significant role in Salesforce B2B Commerce, helping businesses streamline their sales processes and enhance customer interaction through a digital storefront. Effective storefront management includes maintaining product listings, managing inventory, setting pricing strategies, designing a user-friendly interface, and implementing marketing campaigns, all driven by data to customize and improve the shopping experience. Salesforce courses online can provide essential training in these areas, enhancing skills in managing digital storefronts efficiently.
