Microsoft Teams for End Users Course Overview

To ensure a successful learning experience in the Microsoft Teams for End Users course offered by Koenig Solutions, students should meet the following minimum prerequisites:

• Basic understanding of core Microsoft Office applications (Word, Excel, PowerPoint) for managing files and integration features within Teams.
• Familiarity with operating Windows or Mac computers, including the ability to install software and navigate the file system.
• Comfortable using a web browser for accessing the internet and web-based applications.
• Basic knowledge of email communication and calendaring, preferably with Microsoft Outlook, to comprehend scheduling and meeting invitations.
• General awareness of online collaboration tools and the concept of digital workspaces is helpful, though not mandatory.
• Willingness to actively participate in lab exercises and collaborate with other students during the course.

No prior experience with Microsoft Teams is required, as the course is designed to introduce and guide users through its features and capabilities.

Target Audience for Microsoft Teams for End Users

The Microsoft Teams for End Users course is designed for professionals seeking to enhance team collaboration and communication using Teams.

• Office Administrators
• Project Managers
• Team Leaders
• Business Managers
• Sales Professionals
• Customer Support Representatives
• IT Support Staff
• Marketing Teams
• Remote Workers
• Educators and Academic Staff
• Nonprofit Organization Members
• HR Personnel
• Legal Professionals
• Consultants
• Healthcare Providers
• Government Employees

Learning Objectives - What you will Learn in this Microsoft Teams for End Users?

1. Introduction: This Microsoft Teams for End Users course empowers participants with comprehensive knowledge and practical skills to effectively utilize Microsoft Teams for collaboration and communication in a professional environment.

2. Learning Objectives and Outcomes:

• Understand the core functionalities of Microsoft Teams and when to use it for optimal team collaboration.
• Create, manage, and participate in Teams and Channels, understanding the permissions and roles within.
• Master the use of chat for direct communication, including organizing chats and initiating video calls.
• Schedule, join, and manage Teams meetings, leveraging features like recording and note-taking for enhanced meeting outcomes.
• Utilize file management within Teams, including sharing, co-authoring, and syncing files using SharePoint and OneDrive integration.
• Navigate and configure team settings, manage notifications, and customize Teams with add-ins like apps and bots.
• Learn effective communication strategies, including the use of @mentions, announcements, and channel notifications.
• Gain proficiency in managing calls and meetings, setting up audio and video calls, and handling in-call options.
• Understand how to work with external guests, set meeting options, and determine who can present.
• Explore advanced features such as priority access, immersive reader, and analytics to optimize the Teams experience.