Introduction to Microsoft Outlook 2019
The Introduction to Microsoft Outlook 2019 course teaches beginners and transitioning users how to manage email, calendars, contacts, and tasks efficiently using the Outlook 2019 interface. Designed for administrative assistants, office coordinators, and entry-level professionals, it solves the challenge of low productivity due to inefficient communication tools. According to Microsoft, 83% of certification earners report improved job readiness, underscoring the demand for validated Office skills.
This course prepares learners for the MO-400: Microsoft Outlook (Office 2019) certification exam. Koenig Solutions delivers official vendor-authorized courseware and Guaranteed-to-Run schedules, ensuring training proceeds regardless of class size. Graduates gain industry-recognized credentials that enhance career mobility in administrative and business support roles.
Training Formats & Pricing
100% Happiness Guarantee · Free Rescheduling · Secure Payment
Course Overview
The Introduction to Microsoft Outlook 2019 course by Microsoft is designed for individuals with little or no prior experience using the application, including business users, administrative assistants, and office clerks. This one-day instructor-led training (Course Code: 55275-A) provides foundational skills in managing email, calendars, contacts, and tasks within the Outlook 2019 interface. While it does not directly map to a specific certification exam, it prepares learners for the Microsoft Office Specialist: Outlook Associate (Office 2019) credential (Exam MO-400), which validates core competencies in professional communication tools. With over 121 million workers across 585 occupations utilizing Microsoft Outlook, according to Lightcast data, proficiency in this platform remains a critical workplace skill, especially in administrative, healthcare, and customer service roles where efficient communication and scheduling are essential.
Students engage with key components of the Outlook 2019 environment, including the Ribbon, Backstage View, message composition, calendar management, contact organization, and task delegation. Through hands-on lab exercises, participants configure email accounts, create and format messages with attachments and hyperlinks, schedule meetings using the Calendar view, set availability status, share calendars, and perform mail merges using contact groups. The labs simulate real-world scenarios such as coordinating team appointments, managing inbox workflows with folders and flags, and customizing the Navigation Pane for productivity. These practical activities are conducted directly within the Microsoft Outlook 2019 desktop application, ensuring familiarity with the actual user interface used in enterprise environments. A typical project includes setting up a personal workspace, organizing professional contacts, and scheduling a multi-attendee meeting with resource booking.
This course supports career advancement by building essential digital literacy skills recognized through the industry-standard Microsoft Office Specialist (MOS) certification pathway. Earning the MOS Outlook Associate certification demonstrates validated expertise to employers and can lead to increased job readiness and earning potential, with roles like executive assistant and office manager offering salaries ranging from $46,000 to over $70,000 annually. Koenig Solutions enhances learning outcomes with Guaranteed-to-Run batches, official Microsoft courseware, and flexible delivery modes including live online training. Upon completion of the Introduction to Microsoft Outlook 2019 program, learners are well-prepared to manage professional communications efficiently and pursue further certifications that strengthen their competitiveness in administrative, coordination, and support-focused career paths.
What You'll Learn
Prerequisites
- Active Microsoft 365 or Outlook 2019 desktop installation is required to complete the Introduction to Microsoft Outlook 2019 course by Microsoft.
- Basic understanding of email protocols (POP3/IMAP/Exchange) is necessary to navigate the account configuration modules in this Microsoft course.
- Access to a valid Microsoft account or an existing Exchange server connection is required to fully utilize the collaboration and synchronization features covered in Introduction to Microsoft Outlook 2019 by Microsoft.
- Proficiency in Windows 10 or later is required to manage the local data files and application settings essential for the Introduction to Microsoft Outlook 2019 course by Microsoft.
Certification Exam
Everything you need to know about the 55275-A certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– Mastering the Microsoft Outlook 2019 Interface
2
Day 2– Essential Microsoft Outlook 2019 Productivity Tasks
3
Day 3– Professional Communication in Microsoft Outlook 2019
4
Day 4– Managing Time with Microsoft Outlook 2019 Calendar
5
Day 5– Organizing Contacts in Microsoft Outlook 2019
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of 55275-A certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the 55275-A certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Administrative Assistant
- Executive Assistant
- Office Coordinator
- Secretarial Specialist
- Office Administrator
- Personal Assistant
Companies Hiring
and 5,000+ organizations worldwide seeking 55275-A certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the 55275-A training course
Is the Microsoft Outlook 2019 certification exam included in the Introduction to Microsoft Outlook 2019 course fee?
What training formats does Koenig offer for Introduction to Microsoft Outlook 2019 with Guaranteed-to-Run options?
How long is lab access provided for the Introduction to Microsoft Outlook 2019 course?
What is Koenig's cancellation policy for the Introduction to Microsoft Outlook 2019 course?
What is the format and passing score for the MO-400 Microsoft Outlook 2019 certification exam?
How long is the Microsoft Office Specialist: Outlook Associate certification valid after the Microsoft Outlook 2019 course?
What post-training support does Koenig provide after the Introduction to Microsoft Outlook 2019 course?
What are the prerequisites for the Introduction to Microsoft Outlook 2019 course?
What career impact follows earning the Microsoft Outlook 2019 certification?
How does Koenig's training compare to self-study for the Microsoft Outlook 2019 certification exam?
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