MB-7006 – Create and manage segments in Dynamics 365 Customer Insights Course Overview

Target Audience for MB-7006 – Create and manage segments in Dynamics 365 Customer Insights

The MB-7006 course focuses on creating and managing segments in Dynamics 365 Customer Insights, aimed at professionals looking to enhance customer engagement through data-driven insights.

• Data Analysts
• Marketing Managers
• Customer Relationship Managers
• CRM Administrators
• Business Intelligence Developers
• Marketing Analysts
• Data Scientists
• Sales Professionals
• IT Professionals
• Digital Marketing Specialists
• Business Analysts
• Customer Experience Managers
• Product Managers
• System Integrators
• Solutions Architects

Learning Objectives - What you will Learn in this MB-7006 – Create and manage segments in Dynamics 365 Customer Insights?

Introduction:
The MB-7006 – Create and manage segments in Dynamics 365 Customer Insights course equips learners with essential skills to effectively analyze and segment customer data, enhancing decision-making and customer engagement strategies.

Learning Objectives and Outcomes:

• Understand the fundamentals of customer segmentation in Dynamics 365 Customer Insights.
• Create and manage customer segments based on diverse criteria.
• Analyze customer behavior and preferences using segment data.
• Implement segmentation strategies to improve marketing outreach.
• Utilize advanced filtering and grouping techniques.
• Monitor and evaluate the performance of customer segments.
• Leverage insights gained from segments to inform business strategies.
• Integrate segments with other Dynamics 365 applications for enhanced functionality.
• Understand best practices for data privacy and compliance in segmentation.
• Develop skills to customize segment definitions to meet business needs.