Understanding Jira for Users, Managers and Admins Course Overview

Understanding Jira for Users, Managers and Admins Course Overview

The "Understanding Jira for Users, Managers, and Admins" course offers a comprehensive guide for individuals at various levels of an organization to effectively use Jira, a popular project management tool. It begins with an introduction to Jira and Agile terminology, highlighting the need for such a system in modern project management. As learners progress, they'll explore the Jira user interface, learn to navigate projects and issues, and understand how to utilize Agile boards for Scrum and Kanban methodologies.

For team leaders, there's a focus on configuring boards, managing sprints, and handling releases, providing the knowledge necessary to guide an Agile team efficiently. The course also delves into Jira administration, equipping admins with the skills to manage users, set permissions, and customize workflows—a must-have for anyone aiming for Jira certification or seeking advanced Jira training.

By the end of the course, participants will be well-versed in Jira's functionalities, enabling streamlined project management and team collaboration. Whether you're a regular user, a manager, or an admin, this course will bolster your Jira prowess and enhance your team's productivity.

Purchase This Course


  • Live Online Training (Duration : 32 Hours)
  • Per Participant
  • Guaranteed-to-Run (GTR)
  • date-img
  • date-img

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

  • Live Online Training (Duration : 32 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

Request More Information

Email:  WhatsApp:

Koenig's Unique Offerings


1-on-1 Training

Schedule personalized sessions based upon your availability.


Customized Training

Tailor your learning experience. Dive deeper in topics of greater interest to you.


4-Hour Sessions

Optimize learning with Koenig's 4-hour sessions, balancing knowledge retention and time constraints.


Free Demo Class

Join our training with confidence. Attend a free demo class to experience our expert trainers and get all your queries answered.

Course Prerequisites

Certainly! Here are the minimum required prerequisites for the "Understanding Jira for Users, Managers and Admins" course, formatted for the FAQ section of the Koenig Solutions website:

  • Basic understanding of project management principles.
  • Familiarity with Agile and Scrum concepts is beneficial but not mandatory.
  • Basic computer literacy and proficiency with web browsers.
  • No prior experience with Jira is required, as the course covers Jira fundamentals.
  • For the administrative part of the course, some understanding of software development processes can be helpful.
  • Willingness to engage in hands-on practical exercises within the Jira software.

These prerequisites are designed to ensure that participants have the foundational knowledge required to grasp the course material effectively without feeling overwhelmed.

Target Audience for Understanding Jira for Users, Managers and Admins

  1. This Jira course is designed for team members, managers, and admins to master Agile workflows and Jira administration.

  2. Target audience for the course:

  • Jira Users/General Team Members
  • Project Managers
  • Product Owners
  • Scrum Masters
  • Agile Team Leaders
  • IT Managers
  • Software Developers
  • QA Testers
  • Business Analysts
  • System Administrators
  • DevOps Professionals
  • Jira Administrators
  • Technical Support Staff

Learning Objectives - What you will Learn in this Understanding Jira for Users, Managers and Admins?

Introduction to the Course's Learning Outcomes

Gain comprehensive insights into Jira's functionalities, enabling efficient Agile project management, issue tracking, and administrative control for users, managers, and admins.

Learning Objectives and Outcomes

  • Understand the basic concepts and terms related to Jira and Agile methodologies.
  • Navigate confidently through Jira’s user interface and manage project and issue navigation effectively.
  • Utilize Jira for creating, viewing, editing, and understanding issues within an Agile framework.
  • Work proficiently with Agile Boards, including Backlog and Kanban views, to manage and track project progress.
  • Perform advanced issue searches using JQL (Jira Query Language) and manage search filters for customized issue tracking.
  • Customize dashboards to monitor key metrics and project status at a glance.
  • Set up and manage Agile Boards, configure projects, and create Epics and Stories for effective backlog management.
  • Understand the administrative functions in Jira, including user creation, group and access control management, and permission levels.
  • Configure Jira schemes, issue types, screens, custom fields, and workflows to tailor the tool to specific project needs.
  • Master workflow transitions, including conditions, validators, post functions, and integrate workflow changes into Agile Boards.