Implementing Cisco Collaboration Applications (CLICA)/300-810


Implementing Cisco Collaboration Applications (CLICA) Certification Training Course Overview

Implementing Cisco Collaboration Applications (300-810 CLICA) training course is designed for the exam 300-810 CLICA which is associated with the CCNP Collaboration Certification. In this training class, you will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

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Implementing Cisco Collaboration Applications (CLICA) (40 Hours) Download Course Contents

Instructor - Led Online Training Fee For Both Group Training & 1-on-1 Training 2300
Group Training

03,04,05,06,07 May
09:00 AM - 05:00 PM CST
(8 Hours/Day)
07,08,09,10,11 Jun
09:00 AM - 05:00 PM CST
(8 Hours/Day)
GTR=Guaranteed to Run
1-on-1 Training (GTR)
4 Hours
8 Hours
Week Days
Week End


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Course Prerequisites
  • Basic Computer Knowledge.

Single Sign-On (SSO) for Collaboration Applications

  • Describe these types of SSO as they relate to Collaboration
  • Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
  • Describe these components of SAML 2.0 and later

Cisco Unified IM and Presence

  • Configure Cisco Unified Instant Message and Presence on premises
  • Troubleshoot Cisco Unified IM&P on premises

Cisco Unity Connection and Cisco Unity Express

  • Configure these in Cisco Unity Connection
  • Troubleshoot these in Cisco Unity Connection
  • Implement toll fraud prevention
  • Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
  • Describe digital networking in multicluster deployments in Cisco Unity Connection
  • Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
  • Troubleshoot Cisco Unity Express integration to Cisco Unified CME

Application Clients

  • Configure DNS for service discovery
  • Troubleshoot service discovery
  • Configure Jabber client installation switches
  • Troubleshoot Cisco Jabber Instant Messaging and Presence
  • Troubleshoot Cisco Jabber phone control
  • Troubleshoot Cisco Jabber voicemail integration
  • Troubleshoot certificate validation for Jabber clients
  • Describe the Cisco Unified Attendant Console Advanced integration

FAQ's