Implementing Cisco Collaboration Applications (300-810 CLICA) Training

Implementing Cisco Collaboration Applications (CLICA) Certification Training Course Overview

Implementing Cisco Collaboration Applications (300-810 CLICA) training course is designed for the exam 300-810 CLICA which is associated with the CCNP Collaboration Certification. In this training class, you will learn collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients.

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Implementing Cisco Collaboration Applications (300-810 CLICA) Training (Duration : 40 Hours) Download Course Contents

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Group Training 2300
20 - 24 Sep 09:00 AM - 05:00 PM CST
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04 - 08 Oct 09:00 AM - 05:00 PM CST
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01 - 05 Nov 09:00 AM - 05:00 PM CST
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Course Modules

Module 1: Single Sign-On (SSO) for Collaboration Applications
  • Describe these types of SSO as they relate to Collaboration
  • Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
  • Describe these components of SAML 2.0 and later
Module 2: Cisco Unified IM and Presence
  • Configure Cisco Unified Instant Message and Presence on premises
  • Troubleshoot Cisco Unified IM&P on premises
Module 3: Cisco Unity Connection and Cisco Unity Express
  • Configure these in Cisco Unity Connection
  • Troubleshoot these in Cisco Unity Connection
  • Implement toll fraud prevention
  • Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
  • Describe digital networking in multicluster deployments in Cisco Unity Connection
  • Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
  • Troubleshoot Cisco Unity Express integration to Cisco Unified CME
Module 4: Application Clients
  • Configure DNS for service discovery
  • Troubleshoot service discovery
  • Configure Jabber client installation switches
  • Troubleshoot Cisco Jabber Instant Messaging and Presence
  • Troubleshoot Cisco Jabber phone control
  • Troubleshoot Cisco Jabber voicemail integration
  • Troubleshoot certificate validation for Jabber clients
  • Describe the Cisco Unified Attendant Console Advanced integration
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Course Prerequisites
  • Basic Computer Knowledge.

Single Sign-On (SSO) for Collaboration Applications

  • Describe these types of SSO as they relate to Collaboration
  • Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
  • Describe these components of SAML 2.0 and later

Cisco Unified IM and Presence

  • Configure Cisco Unified Instant Message and Presence on premises
  • Troubleshoot Cisco Unified IM&P on premises

Cisco Unity Connection and Cisco Unity Express

  • Configure these in Cisco Unity Connection
  • Troubleshoot these in Cisco Unity Connection
  • Implement toll fraud prevention
  • Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
  • Describe digital networking in multicluster deployments in Cisco Unity Connection
  • Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
  • Troubleshoot Cisco Unity Express integration to Cisco Unified CME

Application Clients

  • Configure DNS for service discovery
  • Troubleshoot service discovery
  • Configure Jabber client installation switches
  • Troubleshoot Cisco Jabber Instant Messaging and Presence
  • Troubleshoot Cisco Jabber phone control
  • Troubleshoot Cisco Jabber voicemail integration
  • Troubleshoot certificate validation for Jabber clients
  • Describe the Cisco Unified Attendant Console Advanced integration