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We're here to help you find itDesktop IT Support Level 1 & 2 Course Overview
The Desktop IT Support Level 1 & 2 course is designed to equip learners with the foundational skills necessary for a career in IT support. Covering a range of topics from LAN and Wi-Fi connections to server management and hardware issues, this course provides a comprehensive understanding of desktop support. Learners will delve into setting up virtual machines, managing Active Directory and organizational units, troubleshooting domain issues, and handling common computer problems. Additionally, the course addresses server hardware, network configurations, and various hardware issues, including replacing hard disks and RAM. By completing this desktop support training, attendees will gain practical insights into desktop IT support, preparing them for real-world challenges and enhancing their technical prowess in the ever-evolving IT landscape.
1-on-1 Training
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Customized Training
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4-Hour Sessions
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Free Demo Class
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Purchase This Course
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♱ Excluding VAT/GST
Classroom Training price is on request
♱ Excluding VAT/GST
Classroom Training price is on request
USD 199+
USD 19+
♱ Excluding VAT/GST
Flexi FAQ'sFlexi Demo Video
To successfully undertake training in the Desktop IT Support Level 1 & 2 course, the following are the minimum required prerequisites:
Please note that while these prerequisites are aimed at ensuring a smooth learning experience, our courses are designed to accommodate learners with varying levels of expertise. If you are motivated and committed to learning, our instructors will help guide you through the course content.
Koenig Solutions’ Desktop IT Support Level 1 & 2 course is tailored for individuals seeking foundational and intermediate skills in IT troubleshooting, support, and server management.
Gain foundational IT support skills with a focus on managing and troubleshooting desktop environments, understanding server roles, network connectivity, hardware issues, and deploying software solutions.