Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Course Overview

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) course is designed for networking professionals seeking advanced knowledge in Cisco call control and mobility services. This extensive training program delves into the sophisticated elements of IP telephony, focusing on signaling and media protocols, CME/SRST gateway technologies, Cisco Unified Border Element, dial planning, call control features, and mobility.

Learners will gain practical skills through lessons on troubleshooting SIP conversations and H.323 protocols, establishing media, configuring SIP phone registration and dial plans, and implementing toll fraud prevention. The course also covers advanced features of Cisco Unified Communications Manager Express (CME), SIP Survivable Remote Site Telephony (SRST), and Cisco Unified Border Element dial plan elements.

Additionally, participants will learn to manage globalized call routing, Call Admission Control, Intercluster Lookup Service (ILS), URI synchronization, General Data Protection Regulation (GDPR) compliance, hunt groups, call queuing, and time-of-day routing in Cisco Unified Communications Manager. The mobility module teaches configuration and troubleshooting of Cisco Unified Communications Manager Mobility, enhancing learners' ability to support mobile users effectively.

This course equips professionals with the expertise to implement and troubleshoot complex call control and mobility services, thus improving their capabilities in a Cisco-based networking environment.