Atlassian Incident Management Essentials - Live Team Training Course Overview

Atlassian Incident Management Essentials - Live Team Training is a comprehensive 4-hour course designed to equip your team with crucial incident management skills. Centered around a real-world use case from incident detection to resolution, this course covers the concepts, stages, and best practices of the incident management process.

Learning Objectives:
- Master incident management with hands-on experience in Jira Service Management, including Opsgenie and Assets.
- Integrate tools like Bitbucket, Statuspage, and Slack for a streamlined incident resolution process.
- Gain a deeper understanding of post-incident review (PIR) to continually improve your processes.

Pre-requisite: Familiarity with Managing Jira Service Projects is necessary.

This engaging course ensures your team can efficiently manage major incidents and feed insights back into the software development process.