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We're here to help you find itThe 55009-A: System Center 2012 Service Manager course is an in-depth training program designed to give IT professionals the skills they need to implement and manage Service Manager within their organizations. It covers the history and evolution of the System Center suite, with particular focus on Service Manager, and delves into licensing and the product suite.
Through a series of modules, the course provides lessons on ITIL and MOF frameworks, Service Manager architecture, installation, configuration, security, and connectors that extend Service Manager's capabilities. It also covers key service management processes like incident, change, release, and service level management, as well as the use of the self-service portal, data warehouse, reporting, and integration with Orchestrator 2012.
Learners will benefit from practical labs that reinforce the material, ensuring they can apply their knowledge in real-world scenarios. By completing the course, participants will gain expertise in Service Manager 2012, allowing them to effectively manage and automate IT service management processes, thus improving efficiency and service delivery within their organizations.
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USD
View Fees Breakdown
| Course Fee | 1,750 |
|
Total Fees |
1,750 (USD) |
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Dipankar Bhardwaj
As a Corporate Trainer and IT Consultant with extensive experience in Server Infrastructure, Networking, and System Center Products in both public and public cloud environments, including Azure, I bring a wealth of knowledge to deliver top-notch training solutions. With certifications from Microsoft, such as Microsoft:40368A, Microsoft:40501, Microsoft:40511, and many others, I am well-versed in the latest technologies and methodologies in the field. I have a proven track record in delivering training programs, including PowerShell for System Center Configuration Manager Administrators and Microsoft Endpoint Configuration Manager, to enhance the skills of IT professionals. My expertise also extends to Microsoft Cloud Workshop sessions, covering areas such as Containers and DevOps, Business Continuity and Disaster Recovery, and more. I am dedicated to providing comprehensive training solutions that empower organizations to optimize their IT infrastructure and achieve their business objectives.
Course 55009-A: System Center 2012 Service Manager provides comprehensive training in IT service management and automation.
The System Center 2012 Service Manager course equips participants with the knowledge to manage IT services effectively using Microsoft's integrated suite of IT management solutions.
