Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA) Course Overview

Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA) Course Overview

The Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA) course is designed for IT professionals seeking to validate their expertise in the administration of Zscaler Internet Access (ZIA). This certification ensures that learners have the knowledge and skills necessary to effectively navigate the Zscaler platform and manage its cloud-based security solutions.

Through the course's structured modules, learners will gain a comprehensive understanding of ZIA's architecture, administrative UI, and key features such as traffic forwarding and authentication protocols. The curriculum delves deep into dashboard analytics, reporting, and various policy settings including access control, security measures, mobile usage, and data loss prevention. Advanced topics are also covered, such as next-generation firewall integration and troubleshooting techniques.

By obtaining the ZCCA-IA certification, learners demonstrate their proficiency in managing Zscaler's internet security solutions, a valuable asset for maintaining robust cybersecurity in organizations.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

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  • Live Online Training (Duration : 16 Hours)
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  • Live Online Training (Duration : 16 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To ensure a fruitful learning experience and successful completion of the Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA) course, participants should meet the following minimum prerequisites:


  • Basic understanding of networking concepts, including IP addressing, NAT, and routing
  • Familiarity with web security principles and the general concept of a Secure Web Gateway (SWG)
  • Knowledge of authentication methods such as SAML, LDAP, and Kerberos
  • Awareness of security policies and firewall basics
  • Some experience with or exposure to cloud computing and Software as a Service (SaaS) models
  • Comfort with using web-based administrative interfaces for system management

Please note that while these are the recommended prerequisites, we encourage all interested learners who are keen on enhancing their IT security skills to join, as the course is designed to guide you through the fundamentals to more advanced concepts of Zscaler Internet Access.


Target Audience for Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA)

  1. The ZCCA-IA course equips IT professionals with skills to administer Zscaler's cloud-based security solutions effectively.


  2. Target audience for the ZCCA-IA course includes:


  • Network Administrators
  • Security Administrators
  • Systems Engineers
  • IT Security Analysts
  • Cloud Security Architects
  • Network Operations Professionals
  • Compliance and Risk Management Officers
  • Technical Support Engineers
  • IT Professionals seeking Zscaler certification
  • Cybersecurity Consultants
  • Managed Security Service Providers (MSSPs) staff
  • IT Managers overseeing security solutions
  • Network and Security Architects designing cloud security infrastructure


Learning Objectives - What you will Learn in this Zscaler Certified Cloud Administrator - Internet Access (ZCCA-IA)?

  1. The ZCCA-IA course equips participants with the skills to administer Zscaler Internet Access, emphasizing architecture, policy management, and troubleshooting.

  2. Learning objectives and outcomes:

  • Understand the Zscaler Internet Access (ZIA) architecture and how it secures internet traffic.
  • Navigate and manage the Zscaler Admin UI effectively for configuration and administration.
  • Utilize dashboards and reports in ZIA to monitor network activity and analyze trends.
  • Implement various traffic forwarding methods to direct traffic to the Zscaler cloud.
  • Configure authentication methods supported by ZIA for user identification and access management.
  • Develop a fundamental understanding of Zscaler policy management to control internet access.
  • Apply access control policies to manage user and group access to web content.
  • Strengthen security posture by configuring ZIA policies to protect against internet-based threats.
  • Manage mobile policies to ensure security for users accessing the internet from mobile devices.
  • Implement Data Loss Prevention (DLP) policies to safeguard sensitive information from exposure or theft.
  • Explore advanced policy settings and customization options to meet specific organizational requirements.
  • Gain insights into the Zscaler Next Generation Firewall features and its integration within the ZIA.
  • Troubleshoot common issues within ZIA, using best practices and diagnostic tools to resolve connectivity and policy problems.