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The "Zimbra Collaboration Troubleshooting End-User Issues" course is designed to equip learners with the skills needed to effectively identify and resolve problems within the Zimbra Collaboration Suite. The course delves into best practices for opening a support case, understanding Zimbra's architecture, and navigating its complex log systems.
Module 1 emphasizes the importance of effectively communicating issues when seeking support. Module 2 provides a comprehensive look at Zimbra's components, ensuring that learners are well-acquainted with the system's structure. Module 3 focuses on log interpretation, a crucial skill for pinpointing issues. Module 4 guides students through using debug logging to troubleshoot various Zimbra components and client issues. Module 5 and Module 6 tackle user data flow problems and data recovery, respectively.
By the end of the course, learners will be adept at diagnosing and solving end-user problems, enhancing the user experience, and maintaining the integrity of Zimbra Collaboration deployments.
This is a Rare Course and it can be take up to 3 weeks to arrange the training.
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4-Hour Sessions
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♱ Excluding VAT/GST
Classroom Training price is on request
♱ Excluding VAT/GST
Classroom Training price is on request
To ensure that participants are prepared and can successfully undertake the Zimbra Collaboration Troubleshooting End-User Issues course, the following minimum prerequisites are recommended:
Please note that these prerequisites are meant to provide a foundation for the training and are not intended to be barriers to entry. The course is designed to equip participants with the necessary skills to troubleshoot Zimbra Collaboration issues effectively, and a willingness to learn is the most important requirement.
This course offers in-depth training on Zimbra Collaboration, focusing on end-user issue troubleshooting, ideal for IT professionals managing email servers.
The Zimbra Collaboration Troubleshooting End-User Issues course is designed to equip learners with the skills to effectively troubleshoot and resolve common problems encountered by users in the Zimbra Collaboration Suite environment.