Open Source/Zimbra Collaboration Troubleshooting End-User Issues


Zimbra Collaboration Troubleshooting End-User Issues Certification Training Course Overview

Enroll for the 1-day Zimbra Collaboration Troubleshooting End-User Issues Training course from Koenig Solutions.  This course will increase your effectiveness and save you time solving customer cases. You will learn Zimbra troubleshooting skills, including using debug logging, identifying and resolving user data flow issues, and recovering missing data.

Target Audience:

  • Zimbra Help Desk Agents

Learning Objectives:

After completing this course, you will be able to troubleshoot the most common end-user issues. You will know which Zimbra logs to use, how to use them, and how to diagnose and resolve issues such as how to find missing data (email, calendar, contacts, and tasks); how to configure, sync, and debug issues with different clients; what is disrupting incoming and outgoing email; and how to backup and restore accounts.

 


Zimbra Collaboration Troubleshooting End-User Issues (8 Hours) Download Course Contents

Live Virtual Classroom (Instructor-Led)

Fee : On Request
9 AM - 5 PM (Flexible Time Slots for 4 hours option)




May
8 Hours/Day
4 Hours/Day
03
09
10
17
03-04
09-10
10-11
17-18
June
8 Hours/Day
4 Hours/Day
07
13
14
21
07-08
13-14
14-15
21-22
July
8 Hours/Day
4 Hours/Day
05
11
12
05-06
11-12
12-13
Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

  3+ months of experience troubleshooting end-user issues at the command-line level