Building End To End CRM Workflows Using Microsoft AI Agents

10 Sep 2026 01:30 AM CST

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Webinar Overview

Learn how to create complete business processes that combine Copilot, Dataverse, and Power Automate to automate customer journeys from lead generation to service delivery.

Key Points

End-to-end workflow design
Connecting multiple business processes
AI decision-making
Customer lifecycle automation
Implementation strategies

Meet The Trainer

Victor Ojochenemi Oguche

Highly skilled Microsoft Dynamics 365 CRM Trainer with over 5 years of experience, providing engaging, business-focused training in various modules. Known for simplifying complex concepts and enhancing system adoption, proficiency, and efficiency through practical, scenario-based learning in diverse industries.

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Building End To End CRM Workflows Using Microsoft AI Agents