Request More Information

Email:  WhatsApp:

koenig-logo

Customer Engagement With AI And Microsoft Copilot

03 Sep 2026   09:30 AM CST

  • Free Webinar
  • Live Q&A
  • Free Participation Certificate
  • Learn from Industry Experts

Learn More About This Topic

Webinar Overview
In this webinar we will Explore the future of AI in Dynamics 365 Customer Engagement and how organizations can prepare for the next generation of intelligent CRM.
Key Points

  • AI trends in CRM
  • Microsoft AI roadmap
  • Copilot innovations
  • Responsible AI
  • Business transformation
Meet The Trainer
Frank Ilemona   Oguche
Frank Ilemona Oguche

Experienced trainer skilled in Microsoft Dynamics 365 Customer Insights, CRM, and model-driven apps. Known for enhancing customer experiences and sales processes, with a track record of training clients in Dynamics 365 solutions.

Register for the Webinar
Registration successful!
Details have been shared over email.
Explore More Webinars
Analyze And Visualize Data Using Microsoft 365 Copilot
Show More
Webinar Summary:

In this course, learners discover how to apply generative AI to streamline daily tasks, enhance decision-making, and drive meaningful business outcomes. Learners will understand how to use Microsoft 365 Copilot and its functionalities to improve their productivity. The course focuses on real-world use cases—no coding required—making it ideal for those who want to confidently integrate AI into their work.
 

03 Sep 2026 | 02:30 AM CST   1 Hour

Raw Data To Insights Using Microsoft Power BI
Show More

Webinar Summary:

This webinar focuses on transforming raw, unstructured data into meaningful insights using Microsoft Power BI. It covers the complete data journey—from data ingestion and cleaning to modeling and visualization. Participants will learn how to connect to multiple data sources, perform data transformation using Power Query, and build interactive dashboards that drive business decisions. The session includes practical demonstrations and real-world use cases to help professionals efficiently convert raw data into actionable intelligence.

 

03 Sep 2026 | 04:30 AM CST   1 Hour

Introduction To Microsoft Sync Slicers, Bookmarks, Dax Calculations
Show More

Webinar Summary:

Introduction to Sync Slicers Sync Slicers in Power BI allow a single slicer selection to be applied across multiple report pages. This ensures consistent filtering and improves the user experience by eliminating the need to make the same selection repeatedly. Introduction to Bookmarks Bookmarks capture the current state of a report page, including filters, slicers, and visual visibility. They are commonly used to create navigation menus, interactive storytelling, and show/hide visual effects within reports. Introduction to DAX Calculations DAX (Data Analysis Expressions) is the formula language used in Power BI to create calculated columns, measures, and tables. It enables users to perform advanced calculations, aggregations, and business logic to derive meaningful insights from data.

03 Sep 2026 | 03:30 AM CST   1 Hour

Explore Related Courses

Generative AI for .NET Developers with Azure AI Services

Due Diligence: M&A Valuation & Partner Selection

Installing and Configuring Cisco CUBE/Gateways v3

Microsoft Security Workshop: Enterprise Security Fundamentals