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Navigating Difficult Conversations - Conflict Management Strategies

03 Apr 2026   04:30 AM CST

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  • Free Participation Certificate
  • Learn from Industry Experts

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Webinar Overview
This session equips professionals with techniques to handle conflicts constructively. It emphasizes emotional intelligence, active listening, and problem-solving strategies to turn difficult conversations into productive discussions.
Key Points

  • Conflict resolution requires a calm and open mindset.
  • Active listening helps de-escalate tense situations.
  • Emotional intelligence plays a crucial role in managing disputes.
  • Reframing negative discussions leads to positive outcomes.
  • Setting boundaries ensures respectful and effective communication.
Meet The Trainer
Marwan Mohammed Mokhtar Mohamed  Metwally
Marwan Mohammed Mokhtar Mohamed Metwally

Marwan Mokhtar is a strategy-focused trainer and consultant who delivers comprehensive business education across various disciplines and soft skills, ensuring both technical and behavioral growth. His structured, practical approach uses real case studies and interactive tools to enhance execution capabilities and transform participants into strategic professionals.

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