Webex Contact Center Enterprise (WXCCE) Course Overview

Overview of the Webex Contact Center Enterprise (WXCCE) Course

The Webex Contact Center Enterprise (WXCCE) course offers a comprehensive understanding of the features and functionalities essential for managing customer interactions effectively. Participants will learn to navigate the platform, implement multichannel engagement, and utilize advanced tools for performance management.

Learning objectives include mastering system configuration, optimizing agent performance, and analyzing call data to enhance customer experience. The practical applications of these concepts empower professionals to streamline operations and boost support efficiency in real-world scenarios. This course is ideal for anyone looking to elevate their expertise in contact center management and leverage technology to drive business success.

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Flexi Video	16,449
Official E-coursebook
Exam Voucher (optional)
Hands-On-Labs²	4,159
+ GST 18%	4,259
Total Fees (without exam & Labs)	22,359 (INR)
Total Fees (with Labs)	28,359 (INR)

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