VMware Workspace ONE: Unified Endpoint Management Troubleshooting [V20.x] Training


VMware Workspace ONE: Unified Endpoint Management Troubleshooting [V20.x] Certification Training Course Overview

Enroll for 2-day VMware workspace ONE: Unified endpoint Management Troubleshooting [V20.x] certification training course from Koenig Solutions accredited by VMware. This course is designed to learn how to investigate, analyze, and determine the problems, which may occur with all the many parts of the VMware workspace ONE® UEM (Unified endpoint Management) platform. Understanding the way to effectively troubleshoot product issues enables administrators to understand how product services communicate and function—in turn optimizing service and software health management.

Through a blend of hands-on labs and interactive lectures, you may further learn how to configure and manage this product –

  • VMware Workspace ONE® 20.x
  • VMware Workspace ONE UEM 20.x
  • VMware Workspace ONE Access® 20.x
  • VMware Workspace ONE® Boxer
  • VMware Workspace ONE® Content

Target Audience:

This course is recommended for Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants

Learning Objectives

After completing this course, you will be able to:

  • Summarize the general logic of Workspace ONE UEM issue troubleshooting 
  • Describe when and why to use logs for troubleshooting 
  • Outline the best practices for Workspace ONE UEM console issue troubleshooting
  • Outline the steps of collecting Workspace ONE UEM Device Services logs 
  • Summarize the process flow of VMware AirWatch® Cloud ConnectorTM 
  • Summarize the best practices of Workspace ONE UEM Enterprise Integration issue troubleshooting 
  • Understand the various methods for logging and troubleshooting supported device endpoints 
  • Summarize the general troubleshooting logic of resolving Email Management issues 
  • Troubleshoot VMware AirWatch® Secure Email GatewayTM or PowerShell related issues
  • Summarize the best practices of Application Management issue troubleshooting 
  • Summarize the best practices of Content Management issue troubleshooting
 

 

 


VMware Workspace ONE: Unified Endpoint Management Troubleshooting [V20.x] Training (Duration : 16 Hours) Download Course Contents

Course Details Schedule
Live Virtual Classroom (Instructor-Led)

Fee : On Request
9 AM - 5 PM (Flexible Time Slots for 4 hours option)




March
8 Hours/Day
4 Hours/Day
01-02
07-08
08-09
01-04
07-10
08-11
April
8 Hours/Day
4 Hours/Day
05-06
11-12
12-13
19-20
05-08
11-14
12-15
19-22
May
8 Hours/Day
4 Hours/Day
03-04
09-10
10-11
17-18
03-06
09-12
10-13
17-20
Client's Location
As per mutual convenience
Classroom Training
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites

This course requires completion of one of the following courses:

• VMware Workspace ONE: Skills for Unified Endpoint Management

OR

• VMware Workspace ONE: Unified Endpoint Management Bootcamp

Recommended Training Courses

VMware Workspace ONE: Skills for Unified Endpoint Management [V20.x]

VMware Workspace ONE: Integrating the Digital Workspace [V20.x]

VMware Horizon Cloud Service on Microsoft Azure: Deploy and Manage

 

 



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