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| Course Fee | 1,150 |
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1,150 (USD) |
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Koenig Learning Stack
Free Pre-requisite TrainingJoin a free session to assess your readiness for the course. This session will help you understand the course structure and evaluate your current knowledge level to start with confidence.
Assessments (Qubits)Take assessments to measure your progress clearly. Koenig's Qubits assessments identify your strengths and areas for improvement, helping you focus effectively on your learning goals.
Post Training ReportsReceive comprehensive post-training reports summarizing your performance. These reports offer clear feedback and recommendations to help you confidently take the next steps in your learning journey.
Class RecordingsGet access to class recordings anytime. These recordings let you revisit key concepts and ensure you never miss important details, supporting your learning even after class ends.
Free Lab ExtensionsExtend your lab time at no extra cost. With free lab extensions, you get additional practice to sharpen your skills, ensuring thorough understanding and mastery of practical tasks.
Free Revision Classes Join our free revision classes to reinforce your learning. These classes revisit important topics, clarify doubts, and help solidify your understanding for better training outcomes.
Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
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♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Inclusions in Koenig's Learning Stack may vary as per policies of OEMs
Introduction: Understanding Jira Service Management (Jira-ITSM) equips participants with a comprehensive grasp of Jira Service Management projects, suitable for IT professionals enhancing their service management skills.
Target Audience:
Introduction: The Understanding Jira Service Management (JIRA-ITSM) course, spanning three days, offers participants an in-depth exploration of setting up, managing, and optimizing Jira Service Management projects. Designed for those with basic Jira knowledge, this course covers critical aspects from service project creation to advanced configurations and automations.
Learning Objectives and Outcomes:
Overview of Jira Service Management:
Creating and Configuring Service Projects:
Service Level Agreements (SLAs):
Custom Reporting and Insights:
Automation and Widget Management:
Customer Portal Customization:
Advanced Incident Management:
