Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 Course Overview

Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 Course Overview

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 course prepares you to effectively administer and support a Cisco Unified Communications Manager solution. This hands-on training covers setting up Initial parameters, managing Devices and Users, and understanding Media resources. You'll also dive into the essentials of SIP dial plans and PSTN connectivity, alongside Class-of-service capabilities. Perfect for beginners, this course requires only basic computer and Cisco IOS knowledge, running through a comprehensive 40-hour schedule. By the end, you'll be equipped to maintain and troubleshoot Cisco Unified Communications systems, ensuring smooth day-to-day operations. This course not only boosts your technical skills but also enhances your career in Cisco Collaboration technologies.

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Course Prerequisites

Sure, here are the minimum required prerequisites for successfully undertaking the Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 course:


  • Basic understanding of internet web browser usability and general computer usage.
  • Familiarity with Cisco Internetwork Operating System (Cisco IOS) command line interface.

Target Audience for Understanding Cisco Collaboration Foundations (CLFNDU) 1.2

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 course is designed for beginners to learn administration and support of Cisco Unified Communications.


• Network Engineers
• Systems Administrators
• Telecom Engineers
• IT Managers handling communication systems
• Support Technicians in the communication technology field
• Technical Support Personnel
• Aspiring IT professionals interested in networking and communications
• Professionals seeking Cisco certification in Collaboration technologies.




Learning Objectives - What you will Learn in this Understanding Cisco Collaboration Foundations (CLFNDU) 1.2?

Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 Course Overview

The CLFNDU 1.2 course is designed to equip learners with foundational skills and knowledge necessary for administering and supporting a Cisco Unified Communications solution.

Learning Objectives and Outcomes

  • Define Collaboration Technology and Benefits: Understand the basic concepts and advantages of using collaboration technology in a business environment.
  • Administer Initial Parameters for Cisco Unified Communications Manager: Learn to set up initial configurations to effectively manage communication platforms.
  • Explore Endpoints and the Registration Process: Gain knowledge on various endpoints (phones, video devices) and their registration processes in the communications manager.
  • Explore Codecs and Call Signaling: Understand different codecs and their usage in optimizing call quality and bandwidth, along with basic call signaling processes.
  • Manage Users in Cisco Unified Communication Manager: Learn techniques for efficient user management within the Cisco environment.
  • Describe a Basic Dial Plan: Get acquainted with the structure and implementation of a basic dial plan for effective call routing and management.
  • Describe Class of Service: Understand how class of service (CoS) is used to manage traffic prioritization and resource allocation.
  • Enable Endpoints and Features: Learn to activate and configure various endpoints and features

Target Audience for Understanding Cisco Collaboration Foundations (CLFNDU) 1.2

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 course is designed for beginners to learn administration and support of Cisco Unified Communications.


• Network Engineers
• Systems Administrators
• Telecom Engineers
• IT Managers handling communication systems
• Support Technicians in the communication technology field
• Technical Support Personnel
• Aspiring IT professionals interested in networking and communications
• Professionals seeking Cisco certification in Collaboration technologies.




Learning Objectives - What you will Learn in this Understanding Cisco Collaboration Foundations (CLFNDU) 1.2?

Understanding Cisco Collaboration Foundations (CLFNDU) 1.2 Course Overview

The CLFNDU 1.2 course is designed to equip learners with foundational skills and knowledge necessary for administering and supporting a Cisco Unified Communications solution.

Learning Objectives and Outcomes

  • Define Collaboration Technology and Benefits: Understand the basic concepts and advantages of using collaboration technology in a business environment.
  • Administer Initial Parameters for Cisco Unified Communications Manager: Learn to set up initial configurations to effectively manage communication platforms.
  • Explore Endpoints and the Registration Process: Gain knowledge on various endpoints (phones, video devices) and their registration processes in the communications manager.
  • Explore Codecs and Call Signaling: Understand different codecs and their usage in optimizing call quality and bandwidth, along with basic call signaling processes.
  • Manage Users in Cisco Unified Communication Manager: Learn techniques for efficient user management within the Cisco environment.
  • Describe a Basic Dial Plan: Get acquainted with the structure and implementation of a basic dial plan for effective call routing and management.
  • Describe Class of Service: Understand how class of service (CoS) is used to manage traffic prioritization and resource allocation.
  • Enable Endpoints and Features: Learn to activate and configure various endpoints and features
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