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We're here to help you find itThe MS-740: Troubleshooting Microsoft Teams course is designed for professionals responsible for managing and troubleshooting Microsoft Teams. It offers comprehensive guidance on resolving various issues that may arise within the Teams platform.
Module 1 focuses on voice issues, such as audio and video flow, emergency calling, and direct routing problems. Module 2 dives into Microsoft Teams meetings and live events, teaching learners how to handle live event challenges, configure Teams services, and resolve client and messaging issues. Module 3 targets federation issues, including interoperability with Skype for Business and federation challenges within Teams.
Module 4 is about troubleshooting sign-in problems, covering account, network, member sign-in, and guest access difficulties. Module 5 is dedicated to resolving issues related to Teams and channels, including troubleshooting apps and channel-related problems. Lastly, Module 6 addresses file issues in different contexts, such as person-to-person chats, private channels, and public channels.
Learners will benefit from this course by gaining the skills necessary to ensure a smooth and efficient Microsoft Teams experience in their organizations, enhancing productivity and collaboration.
Successfully delivered 5 sessions for over 66 professionals
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View Fees Breakdown
| Course Fee | 1,550 |
|
Total Fees (without exam) |
1,550 (USD) |
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Subhendu Mukherjee
Subject Matter Expert: SharePoint Online (2019 to 2025)
As a Microsoft Certified Trainer specializing in Microsoft cloud technologies and AI-driven solutions such as Microsoft Copilot, Microsoft 365, and Azure, I bring extensive experience in delivering tailored training programs to international and corporate clients. My expertise spans a wide range of Microsoft technologies, including:
This diverse skill set allows me to design and implement customized training programs that address the unique needs of each organization. My strong communication and interpersonal skills ensure that I can effectively engage and motivate learners at all levels, fostering a deep understanding of the technologies being taught.
Committed to staying ahead of industry trends and advancements, I continuously pursue learning opportunities to enhance my expertise. With a passion for teaching and a focus on delivering measurable results, I strive to empower organizations to strengthen their technological capabilities and upskill their IT teams.
As a Microsoft Certified Trainer, I have delivered advanced training programs tailored to the unique needs of global corporate and government clients. My expertise spans Microsoft 365 Compliance, Microsoft Defender, SharePoint Online, Microsoft Teams, and Microsoft 365 Administration, empowering organizations to enhance collaboration, security, and productivity. Below is a selection of key clients and the training I provided:
This diverse experience demonstrates my ability to train teams across industries, equipping them with the knowledge and skills required to optimize their use of Microsoft technologies and ensure secure, efficient operations.
I have been associated with Koenig since September 2019, contributing to the organization’s training excellence. With 14 years of consecutive experience in the training domain, I am confident in my ability to deliver impactful, results-oriented training solutions.
To ensure that participants are adequately prepared for the MS-740: Troubleshooting Microsoft Teams course and can fully benefit from its content, the following prerequisites are recommended:
These prerequisites are designed to provide a solid foundation upon which the course material can build, ensuring that participants are able to understand and troubleshoot issues effectively within the Microsoft Teams environment.
MS-740: Troubleshooting Microsoft Teams is a specialized course aimed at IT professionals responsible for managing and resolving issues within Microsoft Teams environments.
The MS-740: Troubleshooting Microsoft Teams course equips students with the skills to resolve common issues in Teams concerning voice, meetings, federation, sign-in processes, channels, and file management.
