MS-720T00: Microsoft Teams Voice Engineer Advanced
The MS-720T00: Microsoft Teams Voice Engineer course is designed for voice administrators and unified communications engineers responsible for deploying, managing, and troubleshooting Microsoft Teams Phone solutions. It solves the critical challenge of migrating from legacy telephony to secure, scalable cloud-based calling across global enterprises. With over 17 million PSTN users now on Microsoft Teams globally, demand for certified experts who can configure Direct Routing, optimize network performance, and manage emergency calling has surged across mid-to-large organizations.
This course prepares learners for the Microsoft 365 Certified: Teams Voice Engineer Expert certification, validating deep expertise in modern voice infrastructure. Koenig Solutions delivers this training using official Microsoft-authorized courseware with Guaranteed-to-Run schedules, ensuring timely access to expert-led instruction. Graduates gain the skills to lead enterprise voice transformation, unlocking career advancement into roles like Senior Teams Voice Engineer with earning potential up to $140,000 annually.
Training Formats & Pricing
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Course Overview
The MS-720T00: Microsoft Teams Voice Engineer course by Microsoft is designed for IT professionals preparing to become certified as Microsoft 365 Certified: Teams Voice Engineer Experts, a role critical in modern enterprise communications. This training targets individuals aiming for roles such as Unified Communications Engineer, Teams Voice Administrator, or Collaboration Solutions Architect, who are responsible for planning, configuring, and troubleshooting Microsoft Teams Phone solutions. With over 17 million PSTN users now on Microsoft Teams globally, demand for skilled voice engineers has surged as organizations migrate from legacy PBX systems. The course aligns with Exam MS-720 and equips candidates with the expertise to deploy Teams Phone through Calling Plans, Direct Routing, and Operator Connect, ensuring seamless integration within Microsoft 365 environments.
Participants engage with core technologies including Microsoft Teams Admin Center, Azure Portal, Session Border Controllers (SBCs), PowerShell for Teams administration, Network Planner, and Teams Network Assessment Tool. Through hands-on labs delivered via Authorized Lab Hosters like XtremeLabs or Skilable, students configure real-world telephony environments—setting up SBCs, deploying Direct Routing, implementing call queues and auto attendants, and optimizing network performance for dynamic emergency calling. A key lab scenario involves migrating an organization’s voice services from Skype for Business to Teams, where learners configure voice policies, assign licenses, manage dial plans, and validate end-to-end calling functionality across Teams-certified devices, simulating enterprise-scale deployments.
This course prepares candidates for the Microsoft 365 Certified: Teams Voice Engineer Expert certification, widely recognized in industries undergoing digital transformation of their communication infrastructure. Certified professionals report average salaries between $110,000 and $140,000 in major U.S. markets, reflecting strong career advancement potential. Koenig Solutions enhances learning with official Microsoft courseware, Guaranteed-to-Run batches, and optional 1-on-1 training, ensuring mastery of complex voice engineering tasks. Upon completion, graduates are equipped to lead Teams Phone deployments, support hybrid work models, and drive cloud-based telephony adoption—positioning them at the forefront of next-generation collaboration solutions.
What You'll Learn
Prerequisites
- Microsoft 365 Certified: Teams Administrator Associate certification or equivalent experience is recommended for the MS-720T00: Microsoft Teams Voice Engineer course by Microsoft, ensuring you have a solid foundation in Teams management.
- Intermediate knowledge of managing chat, teams, channels, and apps in Microsoft Teams is essential to grasp the advanced voice features covered in this Microsoft Teams Voice Engineer training.
- Experience managing calling policies, meetings, and voice settings in Microsoft Teams helps you effectively configure and optimize voice solutions during the course.
- Familiarity with monitoring and troubleshooting tools for Microsoft Teams environments enables you to maintain high-quality voice services as part of your certification journey.
- Understanding of TCP/IP, DNS, DHCP, and Quality of Service (QoS) for voice traffic is crucial for deploying reliable voice communications in Microsoft Teams environments.
- Experience with telephony concepts including PSTN, SIP trunking, and Direct Routing enhances your ability to implement and troubleshoot enterprise voice solutions in this Microsoft Teams Voice Engineer program.
Certification Exam
Everything you need to know about the MS-720T00 certification exam
Course Curriculum
Structured learning with hands-on labs and real-world scenarios
1
Day 1– Plan and Design Teams Phone Solutions
2
Day 2– Configure and Deploy Teams Phone
3
Day 3– Monitor and Troubleshoot Teams Phone
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Official Courseware
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of MS-720T00 certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the MS-720T00 certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Teams Voice Engineer
- Unified Communications Engineer
- Collaboration Solutions Engineer
- Voice and Video Communications Specialist
- Microsoft Teams Administrator
- Cloud Telephony Architect
Companies Hiring
and 5,000+ organizations worldwide seeking MS-720T00 certified professionals
Meet Your Instructor
As a professional corporate trainer with a deep understanding of various Microsoft technologies, I have gained extensive experience in designing, implementing, and administering training programs. My expertise includes Microsoft Azure Architecting, Designing, Planning, and Implementation, Azure Architect Certified, Azure DevOps, Microsoft 365, and Microsoft Exchange Solutions (Since 4.0 till Exchange Online), Microsoft Exchange Instant Messaging, LCS, OCS, Lync, SFB and Teams with Enterprise Voice Solution.
Technical Expertise on SMS, SCCM, MOM, SCOM, SharePoint (from WSS version till SharePoint Online).
Handling Azure Security, Cybersecurity, Microsoft Purview (Governance, Compliance) Solutions.
In Citrix, journey started from MetaFrame, then moved to Presentation Server, Password Manager, Access Gateway, Smart Access, XenApp, XenServer, CVAD (Citrix Virtual Apps and Desktop), Citrix ADC, Citrix DaaS Deployment and Administration, Citrix MCS, Citrix PVS, Citrix Virtual Apps and Desktops 7 Architect Design Solutions, Deploy and Manage Citrix ADC 13. X with Traffic Management. Handled Corporate trainings and deployments.
With a proven track record of success, I am skilled in developing customized training solutions that effectively meet the unique needs of clients. My passion for learning and dedication to staying up-to-date on the latest industry trends enables me to deliver training programs that are both informative and engaging.
Associated with Koenig since April-2002.
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
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“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
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AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the MS-720T00 training course
Is the MS-720T00: Microsoft Teams Voice Engineer exam cost included in the training fee?
What delivery formats does Koenig Solutions provide for the MS-720T00: Microsoft Teams Voice Engineer course?
How long is lab access available after finishing the MS-720T00: Microsoft Teams Voice Engineer training?
What is the rescheduling and cancellation policy for the MS-720T00: Microsoft Teams Voice Engineer course?
What were the format and passing requirements for the MS-720T00: Microsoft Teams Voice Engineer exam?
How long is the Microsoft Teams Voice Engineer certification valid, and how is it renewed?
Does Koenig provide post-training support for the MS-720T00: Microsoft Teams Voice Engineer course?
What prerequisites are required for the MS-720T00: Microsoft Teams Voice Engineer training?
What salary can a certified Microsoft Teams Voice Engineer expect?
How does instructor-led training benefit MS-720T00: Microsoft Teams Voice Engineer learners?
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