Azure Support Engineer Troubleshooting Azure Connectivity Course Overview

The "Azure Support Engineer Troubleshooting Azure Connectivity" course is a comprehensive training program designed to equip learners with the skills needed to diagnose and resolve a wide range of connectivity issues in Microsoft Azure. This course is structured into six modules, each covering a specific area of troubleshooting within Azure's complex environment.

Module 1 focuses on the critical aspects of business continuity, teaching participants how to troubleshoot backup and recovery issues, ensuring data protection and availability.

Module 2 delves into hybrid and cloud connectivity problems, such as troubleshooting VNets, name resolution, VPNs, and Azure ExpressRoute, which are crucial for maintaining a seamless connection between on-premises and cloud resources.

Module 3 is targeted at resolving Platform as a Service (PaaS) issues, including service-related and integration challenges that can affect application performance.

Module 4 aids in understanding authentication and access control, covering Azure AD, hybrid authentication, and authorization issues, which are essential for securing resources and controlling user access.

In Module 5, learners will get a deep dive into network troubleshooting, including Azure network security, NSGs, Azure Firewall, latency, routing, traffic control, and load-balancing issues, which are vital for maintaining robust network infrastructure.

Lastly, Module 6 addresses VM connectivity problems, with a focus on Azure Bastion and JIT VM access, ensuring secure and efficient management of virtual machines.

Overall, this course will help learners master the intricacies of Azure connectivity, making them proficient in maintaining cloud operations and enhancing their expertise as Azure Support Engineers.