Total Quality Management Course Overview

Total Quality Management Course Overview

The Total Quality Management (TQM) course is designed to provide learners with a deep understanding of how to implement quality management principles and practices within an organization to enhance performance and customer satisfaction. This comprehensive training covers the history, philosophy, and tools of TQM, offering a blend of theoretical knowledge and practical application. Beginning with an introduction to the core concepts, the course progresses through the historical evolution of TQM, definitions of quality, and the underlying philosophy, principles, and concepts. It includes modules on quality management systems, standardization, and the prestigious European Quality Award.

Students will learn to use various tools for quality improvement, new management techniques, and methods for measuring quality and customer satisfaction. The course also addresses employee satisfaction, quality control points, and the financial aspects of quality through quality costing. With a strong focus on benchmarking, leadership, quality culture, and the implementation process, this TQM certification program empowers learners to foster a culture of continuous improvement. By the end of the course, participants will be equipped with the skills necessary for effective Total Quality Management training and ready to contribute to their organization's success.

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Purchase This Course

1,550

  • Live Online Training (Duration : 24 Hours)
  • Per Participant
  • Guaranteed-to-Run (GTR)
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♱ Excluding VAT/GST

Classroom Training price is on request

  • Live Online Training (Duration : 24 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

  • Can't Attend Live Online Classes? Choose Flexi - a self paced learning option
  • Power Packed 18 Hours (Edited from 24 hours of Live Training)
  • 6 Months Access to Videos
  • Access via Laptop, Tab, Mobile, and Smart TV
  • Certificate of Completion
  • 50+ Tests Questions (Qubits)

199+

19+

♱ Excluding VAT/GST

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Course Prerequisites

To ensure that participants can fully benefit from our Total Quality Management (TQM) course, we recommend that they meet the following minimum prerequisites:


  • A basic understanding of business processes and management principles to appreciate the context in which TQM operates.
  • Familiarity with general concepts of quality assurance and control to facilitate a better grasp of the TQM framework.
  • Some exposure to project management or process improvement methodologies (such as Six Sigma, Lean, or ISO standards) is advantageous, though not mandatory.
  • Good communication and analytical skills to effectively participate in discussions and apply TQM tools and techniques.
  • An open-minded approach to learning new management strategies and a willingness to engage with the course material and activities.

These prerequisites are designed to ensure that participants have a foundation upon which they can build their TQM knowledge and are not intended to be barriers to enrollment. The course is structured to accommodate participants with varying levels of prior experience.


Target Audience for Total Quality Management

Koenig Solutions' Total Quality Management course is designed for professionals seeking to enhance quality processes within their organizations.


  • Quality Assurance Managers
  • Operations Managers
  • Production Managers
  • Process Improvement Consultants
  • Quality Control Engineers
  • Product Development Managers
  • Business Process Managers
  • Quality Analysts
  • Quality Management System Auditors
  • Compliance Officers
  • Organizational Development Professionals
  • Manufacturing Managers
  • Supply Chain Managers
  • Six Sigma Professionals
  • Lean Management Practitioners
  • Continuous Improvement Specialists
  • Performance Managers
  • Corporate Trainers in Quality Management
  • Project Managers with a focus on quality
  • Human Resources Managers focusing on employee satisfaction
  • Executives and Leaders overseeing quality management initiatives
  • Business Owners aiming to implement TQM principles
  • Management Students specializing in quality management or operations


Learning Objectives - What you will Learn in this Total Quality Management?

Introduction to Learning Outcomes and Concepts Covered:

This Total Quality Management (TQM) course aims to equip participants with a comprehensive understanding of TQM principles, tools for quality improvement, and strategies for implementing a culture of quality within organizations.

Learning Objectives and Outcomes:

  • Gain a foundational understanding of TQM, including its historical evolution and various definitions of quality.
  • Understand the philosophy, principles, and core concepts of TQM, such as customer focus, continuous improvement, and employee involvement.
  • Learn about Quality Management Systems (QMS) and the role of standardization in TQM, including an overview of ISO 9000 and BS 5750.
  • Explore the European Quality Award model and assessment criteria to benchmark excellence in quality management.
  • Acquire knowledge of the tools and techniques used for quality control, including the seven basic tools and their application within the PDCA cycle.
  • Develop skills to measure quality from different perspectives, including customer satisfaction, employee satisfaction, and during product development.
  • Understand quality costing and the methods for estimating and managing quality-related costs.
  • Learn the process of benchmarking to compare organizational processes and performance with industry best practices.
  • Study the role of leadership in TQM, focusing on policy deployment and quality motivation.
  • Examine the steps for TQM implementation—Plan, Do, Check, Act—and how to cultivate a quality culture conducive to learning and continuous improvement.

FAQ's


Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
Yes, we do. For details go to flexi
In 1-on-1 you can select your own schedule, other students can be merged but you select the schedule. Choose 1-on-1 if published schedule do not meet your requirement. If you also want a private session, opt for 1-on-1 Private.
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Yes you can.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
Yes, we do.
You can request a refund if you do not wish to enroll in the course.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
Yes, we do offer corporate training More details
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
Yes, if we have an office in your city.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
We use the best standards in Internet security. Any data retained is not shared with third parties.
1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
Yes, we do.
The Fee includes:
  • Testing Via Qubits
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

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Yes of course.

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Yes we do after your registration for course.

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“It is an interesting story and dates back half a century. My father started a manufacturing business in India in the 1960's for import substitute electromechanical components such as microswitches. German and Japanese goods were held in high esteem so he named his company Essen Deinki (Essen is a well known industrial town in Germany and Deinki is Japanese for electric company). His products were very good quality and the fact that they sounded German and Japanese also helped. He did quite well. In 1970s he branched out into electronic products and again looked for a German name. This time he chose Koenig, and Koenig Electronics was born. In 1990s after graduating from college I was looking for a name for my company and Koenig Solutions sounded just right. Initially we had marketed under the brand of Digital Equipment Corporation but DEC went out of business and we switched to the Koenig name. Koenig is difficult to pronounce and marketeers said it is not a good choice for a B2C brand. But it has proven lucky for us.” – Says Rohit Aggarwal (Founder and CEO - Koenig Solutions)
All our trainers are fluent in English . Majority of our customers are from outside India and our trainers speak in a neutral accent which is easily understandable by students from all nationalities. Our money back guarantee also stands for accent of the trainer.
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